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„The stay was great , there was butler help us arrange for station pickup and drop off . There was souvenir given to kids. However the front office staff wasn’t that helpful , we couldn’t use T3 to book taxi, the staff did not help us book a taxi, only ask us to flag taxi on the road ourselves . The smart system didn’t respond too well, wanted to open the curtain by voice command but couldn’t work, and the washing basin couldn’t drain water very well , need to use hand to open the drainage to release water.”

„Location is close to the forest nature park incl. waterfalls 20 min. (need additional ticket) and is directly at the hot springs bathing area 100m. The entrance ticket was included for the hotel guests. The ticket for waterfalls and vulcano lake could be purchased at the hotel. In general very nice in winter time.”

„Hotel provided a fantastic experience. The hotel's strengths are its cleanliness, great breakfast, and excellent amenities. Our room was spotless and well-maintained. The breakfast offered a delicious and impressive variety of hot and cold options to start the day. After being in the cold weather all day, the best part was relaxing in the clean, quiet, and spacious hot springs. Highly recommend!”

„Stayed here for 3 nights. The hotel offered a complimentary pick up and drop- off service from the train station which is highly appreciated especially in the cold. The room is clean and location-wise, while there isn’t much around, I could walk to the touristy street in 15 mins with many restaurants in the vicinity. Changbaishan Visitor Center is also about 25 mins by foot. I find it quite convenient! The driver(s) also offered private transport to the various local attractions like hot spring and float down the river at reasonable rate (there is a published rate for transport provided in the hotel for reference) and at discounted price for the various attractions. All in all, I am very pleased with my experience at the hotel!”

„We had a great stay at Lyman Hotel. The concierge was very helpful and always checked on our itinerary. Pick-up and drop-off services were provided, and they even assisted us in booking bus tickets to Snow Town. The room was spacious and comfortable, and free breakfast was included. Highly recommended!”

„It's a very new hotel and it shows. Breakfast is good but a bit expensive. Free drinks, gym and laundry are very nice additions to the overall great service. Location is a bit away from the center of the town (though just a couple of blocks away), so it's more quiet there. And thank you for the free station pickup service!”

„Such a lovely hotel with hot spring bath!!! so relax after long day and relieve me from Changbaishan north gate close 🥲 It locate at Enduli which is sooooooo cute and good. lot of activities and show this time, also around with good restaurant and stalley. they provide potatoes grill while you have hot spring bath. Breakfast not much but varity enough. noodle is good. Staff very happy to help. they also provide car to send me at Changbaishan railway station. my room can see part of firework. amentities use loccitane that so nice. After book. they immediately add me Wechat and communicate. which is easy for foreigner like me to communicate. Everything process is super fast. all great! love it”

„Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️ This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream: ✔️ 5-minute walk to the Changbai Mountain VIP entrance ✔️ Hot springs inside the compound ✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development Location? Prime marrow bone. 🦴 Reality, however, is a scenic winter obstacle course. The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building. In winter. On ice. With wind that slaps. Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up. To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾 Now let’s talk Food Plaza, the hotel’s redemption arc. The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸 Then there’s the hot spring schedule. Opens at 13:30. When the mountain is closed and the hot spring is closed what exactly is an old dog meant to do? Stare into the snow? Question life decisions? Age visibly? Ah yes — write this review. ✔️ ⚠️ Now, the bone that refuses to go down smoothly. Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus. At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for. It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs. Trip.com, if you’re listening: no guest should ever be pressured to review. The moment reviews are pushed, ratings stop being honest and start being decorative. This old dog is an independent reviewer. I don’t bark on command. I don’t roll over for stars. And the harder the push, the more my paw hovers over the lowest rating out of pure principle. Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers. Just come prepared with: • good boots • strong knees • emotional resilience • and the confidence to say, “I will rate when I’m ready.” ⸻ #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership #ChangbaiMountain #Changbaishan #Tianchi #HeavenLake #ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina #EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel #HotSpringLife #MountainRetreat #FirstTimeChangbaishan”

„Brand New hotel near changbaisan railway station. Have transfer from railway station to hotel so comfortable. Helpful staffs and good service upgrade room for us Have convenience store and food near hotel Breakfast delicious have washing machine use free. Have snow everywhere very exciting for my childs”