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„Very clean the room and beds smells good. Staffs are accommodating. Parking is perfect no hassle. everything is around the corner . near Robinsons mall and near Starbucks cafe.”

„We recently stayed at Discovery Suites Ortigas for a quick family break with my wife and daughter, and the experience felt smooth from the moment we arrived. It started at the parking area. The guards were welcoming and attentive. That tone carried all the way through the stay. Every single person we encountered was polite, warm, and genuinely helpful. Karl at the front desk stood out. World-class service. Calm, efficient, and professional. The kind of interaction that sets the tone for the entire stay. The location made everything easy. Being right near The Podium and Megamall meant we could step out for shopping or a good meal without planning too much. For a family trip, that convenience matters. Our room was spacious. Enough room for the three of us to move comfortably without feeling cramped. The kitchen was fully equipped for simple meals. We did not end up cooking, but knowing we could added flexibility to the stay. Small details were done right. The hot and cold controls for the shower, bathtub, and sink worked perfectly. No guessing. No sudden temperature shifts. Just consistent comfort. Breakfast was another highlight. Plenty of meat options, which I appreciated. A solid spread that felt satisfying and complete. Overall, it was a relaxed, well-run stay that worked perfectly for a family trip. Polite service, strong attention to detail, and a location that makes everything convenient. Exactly what you want when traveling with the people who matter most.”

„I recently stayed at this hotel and found the overall experience to be mixed. The room itself was decent, and the staff were accommodating and polite whenever I interacted with them. However, there were several issues that made the stay less comfortable. First, the shower area does not have a glass door or divider, which causes water to flood into the bathroom and reach the sink area every time you shower. It’s inconvenient and makes the bathroom messy and slippery. Second, while the room has a cabinet, there were no hangers provided at all, which was surprising. The location is greta though, few meters walk to starbucks and some good restaurants. The biggest disappointment was the housekeeping service. I had to ask the front desk twice around 1:00 PM to have my room cleaned. When I returned an hour later, the room was still not done. Overall, while the staff are friendly and the room is okay for a short stay, the lack of attention to detail and the slow service are things the hotel definitely needs to improve.”

„I love the cleanliness and how they made everything white. The tiles used on the flooring (room, bathroom) are easy to clean using a rag when wet. I also enjoyed my lunch at Mandala Restaurant (offers mediterrenean food like Chicken/Beef/Shrimp Biryani and Filipino food) located on the ground floor. I also had a good refreshing drink in the morning at Highlands Coffee (24hours open) which is just 5 mins away from the hotel. Beside it is Lawson Convenience Store.”

„I recently stayed at Hop Inn Hotel Ortigas and I’d say it was worth it! The location is super convenient — walking distance to malls like SM Megamall and lots of food places, so I never had a hard time looking for where to eat or buy essentials. The room itself was simple but clean. The bed was comfy, the aircon worked great, and the bathroom was neat with strong water pressure (big plus!). It doesn’t have fancy amenities like a gym or pool, but for the price, I wasn’t expecting that. The Wi-Fi was stable too, which helped me get some work done. What I liked most was the staff — friendly, approachable, and very efficient during check-in and check-out. The guards at the entrance also made me feel secure. Overall, if you just need a clean, safe, and affordable place to stay in Ortigas, Hop Inn is a solid choice. Not luxurious, but definitely practical and budget-friendly.”

„The kindest hotel in Pasig City based on my experience. The front desk staff were very kind, and the way they spoke was gentle and polite. We also had a problem with the bathtub, so we called the front desk. The engineer arrived within 5 minutes and fixed it in another 5 minutes, even though it was around 11 PM. Their response was incredibly fast. I especially remember the FAB restaurant (for breakfast). A staff member named Mr. Zac was very kind, well-mannered, and spoke so gently. Actually not only him, but most of the staff were very kind and polite, showing that they had received special training. Considering the size of the hotel and the quality of the accommodation, the service we received was exceptional. The location is also very convenient, near Robinsons Mall and even connected to the hotel on the 3rd floor. We highly recommend this hotel and would be happy to visit again.”

„There was a power outagre for almost 5 hrs and they have generator but did not bother to turn it on for 5 hours.”

„Location: superb Cleanliness: great Value for money: great savings Service: almost perfect Food: bland (order calamares) Amenities: so so (solely for business travel not for leisure) Room: spacious, clean, smelled okay, aircon and TV was working fine, mini bar ref cover was loose and cannot be closed properly. Pillows, bed cover and Bed Sheets was superb and had a good night sleep. The room was not as advertised before booking. It clearly indicated that the business queen room offers wired internet access, however upon checking the room we did not find any. The front desk advice that all rooms does not have wired internet access and it does not work. The sole purpose of my booking was due to business purposes and the wired internet connection was the top priority. Though the wireless internet worked properly from 2am to 6am, intermittent connection is experienced after those hours. (Was using laptop 💻). After 3 days we decided to add another night then requested to have the room cleaned. We called the front desk attention multiple times and went outside to give the cleaners time but upon our return the room was still not cleaned so we needed to call the front desk attention again twice before someone came up to clean.”

„The Studio 18 Residences, Pasig: Review Overall Rating: ★★★★★★★☆☆☆ (7/10) Title: Great Location & Friendly Staff, But Needs a Little Polish When booking a long-term or quick business stay in the Ortigas area, finding a place that balances price, location, and comfort can be a real challenge. The Studio 18 Residences in Pasig is a solid contender that mostly succeeds, offering excellent value for money, but falls just shy of a perfect 10 due to some small, yet noticeable, inconsistencies in the facility and experience. This is a dependable choice—a true 7 out of 10. The Good: Location and Service Are Top-Tier The biggest strength of Studio 18 is its location. It's tucked away inside San Antonio Village, which is a quiet and secure gated community, giving you peace of mind in a busy city. Yet, you're only a short, manageable walk away from major hubs like SM Megamall, Capitol Commons, and Shangri-La Plaza. If you rely on public transport, the proximity to the Shaw Boulevard MRT station is a huge plus. It’s an ideal base for shopping, working, or accessing neighboring Ortigas Center. The Staff deserves special mention. From the security guards to the front desk, everyone is genuinely friendly, accommodating, and quick to address requests. In a large metro, great service makes all the difference, and the team here is absolutely the highlight of the stay. The Rooms are surprisingly spacious, especially compared to newer, smaller budget studios. Many units come equipped with a small kitchenette (refrigerator, electric kettle, microwave in some), a comfortable desk for working, and good air conditioning. It’s a clean, safe, and functional space that is easy to call home for a few days or weeks. Areas for Improvement (Why It's a 7/10) The main drawback lies in the execution of the property's facilities and basic comforts, which occasionally feel a little dated or incomplete. * Facility Consistency: While some units might offer a full suite of amenities, the overall facilities rating tends to lag. Simple things like having a reliable, high-speed Wi-Fi connection that never drops, or ensuring basic bathroom items (like a foot rug or consistent soap refills) are always present, are areas where the residence can be hit or miss. * Accessibility Check: For those traveling with a lot of luggage, prepare to handle it yourself. There’s a noticeable lack of luggage ramps or a dedicated doorman to assist upon arrival, which can be a hassle, especially on check-in day. * Evening Access: While the gated community setting is safe, the convenience gates nearest popular dining spots reportedly close around 10 PM. This means if you are out late, you might have a longer walk back through the main gate, which can be inconvenient. Verdict: If your priorities are location, safety, and having a good, functional space with excellent staff—and you're willing to overlook some minor facility and logistics kinks—The Studio 18 Residences is a smart and affordable choice. It provides far better value than many nearby hotels. It’s not a luxury experience, but it’s a perfectly reliable home base in Pasig. A strong recommendation for budget-conscious business travelers and long-term stayers.”

„The hotel is well located, mostly business stays, we stayed for one night as a couple for our anniversary, and to stay near to a restaurant to celebrate. The price in.Trip.com was an absolute bargain, and it comes with Breakfast Included, decent food. We booked the standard Room but upgraded to a Superior Room to have a view of the city, only 10 USD.”