"Bardzo przyjazne i przyjemne. Wszystko było bardzo czyste i byliśmy bardzo szczęśliwi ze wszystkim."

"Personel jest bardzo uprzejmy i przyjazny. Czujesz się pod dobrą opieką dookoła. Atmosfera jest bardzo relaksująca, a zabiegi kojące. W szczególności muszę podkreślić świetną muzykę i pożegnalny podwieczorek. Chętnie przyjadę ponownie."

"Very nice, I would like to come back ☺️"

"Byliśmy naprawdę zaskoczeni, gdy po przyjeździe usłyszeliśmy, że musimy zapłacić za ręczniki kąpielowe. Łazienka w pokoju hotelowym jest bardzo mała, jest mało miejsca w szafie lub go w ogóle nie ma; w rzeczywistości pokoje są zupełnie nieporównywalne z tym, co widać na zdjęciach. To prawdziwy żart. Nie ma ekspresu do kawy, nawet szampon nie jest uzupełniany, co wydaje mi się absolutnym minimum. Kiedy pytaliśmy, powiedziano nam, że uzupełnią go następnego dnia, ale tak się nie stało. Kiedy pytaliśmy w recepcji, wskazano, że żel pod prysznic z dozownika, który spadł ze ściany w połowie tygodnia, to tak naprawdę szampon, podczas gdy pierwszego dnia był nadal w plastikowej butelce; więc trzeba samemu kupić szampon. Łóżko podwójne składa się z dwóch oddzielnych łóżek zsuniętych razem, z różnicą wysokości między dwoma materacami. Łazienka jest malutka. Pokoje nie są sprzątane w niedziele. Sytuacja z parkingiem jest kiepska; czasami nie ma nawet miejsca. W hotelu jest bardzo głośno; Słychać przechodzących gości, trzaskające drzwi, głosy, a nawet wentylator w łazience, nawet w nocy, ciągle słychać. Personel recepcji jest niemiły i niepomocny, gdy zadajesz pytanie. Nie chcą myśleć, pomagać, ani przepraszać. Siłownia jest bardzo przestarzała, a do tego bardzo mała i brudna. Kawa na śniadanie jest kiepskiej jakości; smakuje nawet gorzej niż kawa rozpuszczalna, można by ją zakwalifikować jako wodę z rynsztoka. Naprawdę spodziewałem się czegoś więcej po czterogwiazdkowym hotelu. Nie warto tam wracać."

"Chociaż nie ma bezpośredniego dostępu do plaży, jest blisko. Do dyspozycji Gości są dwa odkryte baseny i bar. Jest klimatyzacja, ale nie można jej włączać ani wyłączać."

"This was the second time we have visited Pyrgos Blue and it won’t be the last. The hotel has an undeniable charm, that emanates from the warmth of the family. On a practical level, the rooms are beautifully clean, large comfortable beds, and everything you need for a relaxing stay. Im sorry I didn’t get the cleaners name but she deserves a mention as she is there from dawn to dusk and works so hard! However, the appeal of the place is not just the stunning views, blue sea wherever you look, sunshine galore… but it’s the way the family make the customers feel so at home. You receive a warm and friendly welcome every day, the same faces.. working so hard yet always greet you with a smile. Manos is the funniest person there, not only has a great sense of humour but also the ability to speak to anyone in their level, and kindly explains things to you about the local area, or food or places of interest. Toula is a wonderful lady, graceful and kind. Helpful and makes delicious food for us. Nothing is too much to ask for, Toula will get it done! Then their adult son and daughter Elena and Vangelis, who both work the bar are also very hard working and helpful, always bringing a sense of calm and peace to the place. The overall ambience is a holiday where you can do as much or as little as you like. I love that it is not a big hotel, full of loud,annoying, drunk Brits…( and I am British by the way) … But instead, it’s a comfortable, peaceful place you can read your books and be left alone. The food is great, lots of restaurants to try close by..I’d recommend Avli and Odas to try. If you are looking for somewhere to chill, where you can find peace and tranquility, look no further. We can’t wait to go back!"

"Z całą pewnością nie polecę tego hotelu. Mimo wszystkich zalet jakie ma (jedzenie, położenie, wygląd) nie jest to miejsce godne polecenia przez obsługę jaka w nim pracuje. W tym hotelu zniknęły mi pieniądze (100€). Według relacji pracowników nie jest to nic zaskakującego/nowego, sytuacja niejednokrotnie miała miejsce wcześniej. Oczywiście pieniędzy nie odzyskaliśmy, zachowanie recepcjonistów względem nas było wręcz oburzające. Kilka dni później również w tajemniczych okolicznościach zniknęły pieniądze mojej siostrze (100€ oraz 50 PLN). Niestety przez całą tą sytuację nie polecam hotelu."

"Me and my friend have just come back from an unreal week staying in malia. The hotel was genuinely perfect lovely reception and staff. The reception area closes every night at 9pm. Location is perfect it’s situated right on the strip which is perfect for the nightlife. 10–15 mins walk to the beach and about 10 to malia old town. There’s also a big supermarket located about 5 mins away. Considering the hotel is located right on the strip the hotel is very quiet and you could not hear any noise from the strip. Air conditioning is such a reasonable price at around 7€ per day and it works amazingly. The maid was also lovely and did a really good job of cleaning the room she offered swapping the towels every other day. The pool over at the help bar, which is just across the road is perfect for what you need plenty of sun loungers and a grassed area too. The lady who works there is so lovely. You’re not allowed to bring in any food or drink from outside which is understandable as it is a bar, however we were often ok with just having a bottle of water with us. At night time they also offer some really good drink deals so would also recommend that. However, the only issue we faced was the transfer. We booked a package holiday with easyJet and our flight was a late night flight it was supposed to land around 10pm Crete time however we were delayed 2 hours and ended up getting to the location around 2am. The transfer pick up and drop off location is at the McDonalds on the strip approx 10 mins walk to the hotel. Me and my friend had to drag our suitcases through crowds of drunk people and dodge reps trying to drag us into their bars even with our suitcases. Just something to be very aware if you do have a late night flight during the busier season as this walk turns into a 20 minute due to the obstacles. 😂😭 For the price we paid Le Palme was really worth every penny we loved our stay and we would come back and stay here again in a heartbeat. Thank you❤️"

"🪳 Cockroaches, Ants & Four Days of Cold Showers – We Came Home Early! My friend and I stayed at W Suites, Stalis from 27th September 2026. I’ll start with the positive. On arrival, Ben was very helpful, showed us to our apartment (number 6), and the staff in general were pleasant. Sadly, it went downhill rather quickly from there. First, the cockroaches. And I’m not talking about the occasional tiny insect. These cockroaches were so big they looked like they had prison tattoos and previous convictions. 🪳 Then came the ants. Ants everywhere. There is actually information on the apartment door explaining that ants can be a problem because the apartments are surrounded by greenery. Sorry, but I’ve stayed in plenty of places surrounded by greenery without having an ant army sharing my accommodation. Surely some form of pest control or ant treatment could be used rather than simply putting up a notice explaining why they are there? But the insects weren’t even the worst part. We had NO HOT WATER. At first, I was understanding. The weather had been dreadful, with thunderstorms and heavy rain, so I wondered whether that might have caused the problem. I reported it to reception and was told the technical team would sort the problem in apartment 6. They didn’t. I reported it again. And again. And again. For FOUR DAYS. Each day we were told there was a technical problem, yet each day we were still treated to another invigorating ice-cold shower. We weren’t the only guests complaining either, as people in other apartments were reporting the same issue. Hot water isn’t a luxury. Being able to have a warm shower and wash properly is one of the most basic things you expect when you pay for holiday accommodation. Eventually, after four days of freezing cold showers, cockroaches built like bouncers and ants marching around the apartment like they owned the place, we’d had enough. We actually cut our holiday short and flew home early. That says everything. It’s a shame because the staff themselves were pleasant, but repeatedly reporting such a basic problem and having nothing done about it completely ruined our holiday. Would I recommend W Suites? Absolutely not. Would I stay here again? I’d rather take my chances holidaying with the cockroaches — although judging by their size, I suspect they’re already paying the mortgage. 🪳"