Znajdź hotele Mountain View w mieście Ipoh

Enjoyed my stay at the hotel. Room was spacious and very clean. Customer service was fantastic and the staffs were very attentive. Location was great and walking distance to many attractions such as concubine lane, Kong Heng square and eateries. Parking was a little bit of hassle due to limited space but we managed.

I booked this hotel at a very reasonable price, considering its location, facilities and comfort. It is strategically located near some popular makan places (about 5 mins drive away) like tong shui street, main town where they sell popular chicken rice, souvenir shops and pasar malam. The room was clean and neat, comes with a bath tub! Had a comforting bath after a compact day in Ipoh. Basement parking was free. I would recommend this to friends and anyone who wants comfort stay and convenient when travel.

Greeted with a smile by the door boy upon arrival. The check-in process was very smooth. We were given free hi-tea vouchers from 4 pm to 6 pm. However, when we arrived at 5 pm there was nothing left but tea and coffee. Only 2 types of cakes were served after 10 minutes of waiting. We were given a room on the 8th floor of the Deluxe King Suite which was very comfortable. We were informed that there was a power outage at 12:00 am for about 10 minutes. Yes, there was a short shutdown of just a few seconds. However, at 1 am there was another shutdown and we fell asleep. At 2.30 am we woke up and realized the electricity was still not on. Then we called the reception to ask why our room was still blackout. The reception informed us that all maintenance staff were unavailable. So we asked to change rooms because we were starting to sweat. After a few minutes a member of staff came to our room to deliver the key to a new room on the 4th floor. We were told that the room had been upgraded to a Family room with 3 beds. However, we are more comfortable in the old Deluxe King Suite room. So we had to move to a new room around 3 am and it was quite a hassle to pack all our stuff early in the morning. It was also our mistake for not informing earlier. Finally, the problem is solved. The breakfast was delicious and before checking out, the reception staff apologized about the incident. We accept it and overall we rate this hotel as very good. Appreciation to all your staff who give their best service. Last but not least we found the cheapest rate and smooth transiaction with Trip.com 👍🏻

The room is just like the picture, very warm and clean. It doesn't get hot if the air conditioner is not turned on and the fan is turned on. Even before checking in, I sent an email to the store and called the Internet phone number left on Ctrip. There was no response. I could only contact Ctrip customer service. I was told that the store also contacted Ctrip to ask for our contact information. I don’t know why, but I left it online. What does information do? I feel that this is not very convenient. It is recommended that those checking in must contact us in advance, otherwise the check-in time will be delayed. If you drive by yourself, there are free parking spaces in the apartment building. Take the card given by the store and hold it up at the door, and it will automatically lift the parking lot. Many apartment hotels in Malaysia have similar operations. You just need to contact the store in advance via WeChat. They will send you a bunch of check-in information, but some of them are all in English.

The staff is friendly and location is strategic. The price is abit too high for room condition. The door is abit stuck and toilets is mouldy and leaking as well as the chair is broken. The room style is nice. It could be better if provide towel ad floor mats.

Review: Tower Regency Hotel Good: The hotel was quite central and near Ipoh Parade (a large shopping mall). There were plenty of F&B options within walking distance too. The hotel receptionist suggested that we checked out the food trucks at Dataran Ipoh (about 5-8 min walk from our hotel). The food trucks serve local cuisine and has a nice street-food vibe and ambience. The buffet breakfast was not much, but it had some delicious food. Can be improved: There was no hotel porter to help with our luggage when we arrived. Apparently the hotel’s one and only porter had stepped out for a break. We had to carry our luggage from the car to the hotel lobby and then to our rooms ourselves. There’s no valet to park our car either. It’s an old hotel which may have its charms (reminds me of the 70s Malay movies I’ve watched), but it’s certainly due for a makeover. There were stains on the carpet and the walls needed a fresh coat of paint. The spray hose in our toilet leaked when we turned the tap on. We didn’t realise it at first, and it wet the floor. There was no iron and ironing board in our room, but there was one in the hall for common use. However, the iron’s markings were not visible anymore. We almost burnt our scarves while ironing because it was too hot. The bathroom towels were too thin on day 1, but they were thicker on the next day. There were no face towels or bedroom slippers either.

The hotel is clean and well-managed, with a good location. It is not far from major shopping malls and Mistress Lane. It has parking spaces and is suitable for self-driving tours. The hotel manager and guests maintain close communication during their stay. There was only a slight problem when I first checked in and picked up the room card. Because Ctrip did not give the hotel the guest's phone number, the hotel never contacted me. It was not until I arrived in Ipoh that I contacted the hotel using a local phone number to obtain the check-in mailbox password. And door key.

Great stay enjoying the apartment. Highly recommended, thank you.