Hotele z parkingiem w: Kioto

The service is excellent! The serve, food, room, and other items are impressive.

Absolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well. Would definitely recommend to all visiting Kyoto.

We had an amazing stay at Westin Miyako, the staff is very pilote and helpfull, the room was spacious and the view was very nice. There is family mart located on site. We used the pool twice and it was very well maintained - the water temperature is perfect. I strongly recommend if travelling with kids as allows to relax after a busy day.

I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu. Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered. Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate. Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude. This conduct is entirely incompatible with professional hospitality standards. I expect this matter to be taken seriously and appropriate disciplinary action to be taken.

Location : prefer , lots of shopping and dinning Service : great, we met a staff from Hong Kong, Cantonese speaking , very friendly Executive lounge: food not a lot of options but taste good Room : clean and good condition Breakfast : I try both lounge and buffet , omelet is good , others fair

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

Duży pokój. Czysty. Uprzejmy i pomocny personel. Śniadanie dobre, zwłaszcza japońskie. Byłoby lepiej, gdyby zwrócono większą uwagę na recykling i ochronę środowiska oraz ograniczono używanie jednorazowych akcesoriów.

Clean and big room for family stay. There is shuttle bus to nearer railway station. Provide a nice mineral water , nice coffee and good breakfast.

Large hotel located in a very convenient location close to train stations and shopping centres. There are two breakfast options in which you can choose to eat at a diversified buffet or a set menu in an observation deck on the 14th floor. The hotel itself is a bit old but renovated inside. Overall, it's very luxurious for the price but the bedding were not too comfortable. Free shuttle departs every 20 minutes between Kyoto station and the hotel. Super convenient for shopping at the station or transferring large luggages. Water and ice filler locations are available on each floor. The gym cost extra to use. Luggage delivery is possible within the hotel as well (cash only).

Ogólnie pobyt był udany, chociaż dość długi spacer od stacji w Kioto, ale droga jest płaska. Dwie małe uwagi: jeśli wypożyczysz rower, nie ma gdzie zaparkować. Żeński onsen nie jest tak czysty jak w innych hotelach, w których byłem w Japonii, widzę sporo włosów unoszących się w powietrzu. Mimo wszystko, za tę cenę, całkiem przyzwoite, a jedzenie jest również całkiem pyszne. Przypomina mi szkolną stołówkę. Dołączyłem zdjęcia jedzenia w celach informacyjnych.