3-gwiazdkowy obiekt Cove D Ancak Villa and Bungalow usytuowany jest w miejscowości Nusa Dua i oferuje odkryty basen, ogród oraz taras. Odległość ważnych miejsc od obiektu: Plaża Pandawa Beach – 3 km. W hotelu zapewniono bezpłatne Wi-Fi. W okolicy znajdują się ciekawe miejsca takie jak: Samasta Lifestyle Village ( 7,8 km), Bali Nusa Dua Convention Center ( 8,5 km). Obiekt jest idealnym wyborem dla niepalących. Odległość ważnych miejsc od obiektu: Park kulturowy Garuda Wisnu Kencana – 4,2 km.
W każdym pokoju w obiekcie zapewniono szafę. Wszystkie pokoje w obiekcie mają prywatną łazienkę z bidetem i bezpłatnym zestawem kosmetyków oraz wyposażone są w telewizor i klimatyzację. W niektórych pokojach znajduje się również część wypoczynkowa. W każdej opcji zakwaterowania w obiekcie znajduje się prywatna łazienka z prysznicem.
Na miejscu serwowane jest śniadanie azjatyckie.
Odległość ważnych miejsc od obiektu: Centrum kongresowe Bali International Convention Centre – 9 km, Muzeum Pasifika – 9,1 km. Lotnisko Lotnisko Denpasar Ngurah Rai znajduje się 12 km od obiektu.
„It was a truly wonderful place, and the bungalow was mesmerizing. I booked the Bungalow room with a pool view, and it absolutely met my expectations.
However, we experienced a major issue that night. Due to heavy rain and strong winds, water started leaking from the roof, causing our bed to become wet and unusable for sleeping.
I would like to sincerely thank the night staff who assisted us and tried their best to contact the management. Unfortunately, I did not clearly catch his name — it was either Rival or Deval — but his effort and helpfulness were greatly appreciated.
The management initially offered to move us to another room, but I was informed over the phone that it would be the smallest room type. I declined this offer, as it did not match the value of the room I originally booked. I understood that the property was fully booked that night, and I truly appreciated the explanation. However, I was only asking for my rights as a guest and for a better experience, which initially could not be provided.
Later, someone from The Cove customer service contacted me via WhatsApp, but unfortunately this caused further dissatisfaction, as they repeatedly refused my request to speak with a manager and kept rejecting my request for late check-out (LCO) as compensation.
I then returned to the front desk and politely requested the staff to contact the manager again. Thankfully, the manager answered the call. In the end, they allowed us to stay in a larger suite/villa room and honored us with a late check-out as compensation for the inconvenience caused.
I would like to express my sincere gratitude to the manager, Mr. Widi, for understanding the situation and assisting us with the room allocation.
Overall, despite the issues, we still had a lovely stay, even though it was only for one night. My friends and I will most likely return again in the near future.”