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Opublikowano10 lis 2025
Gość
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
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Cena za noc od:775 EUR
Opublikowano23 mar 2026
Martin Verreault
It was my third trip with my gf to this hotel and we loved it every single time. The food is amazing and the staff is incredibly kind, and the cocktails are diversified and delicious
The only suggestion I could make to make the experience even better would be a nice espresso/coffee machine experience. Generally speaking, when they make a latte/capuccino or any other type of speciality coffee the foam
Is not totally adequate and the milk used is a bit too sweet for Some reason. But this is just my personal preference! :)
I would recommend this hotel to everybody that want to enjoy a quiet/romantic time with his/her partner
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Cena za noc od:143 EUR
Opublikowano11 sty 2026
Gość
Pros: very clean, staff are helpful and polite. The beach is beautiful white sand with turquoise water and palm trees for shade. There are a lot of chairs around the pools and on the beach. The room was comfy, good beds and pillows. Great shower and bathtub. The property is well kept. The are many activities, games and events organized.
CONS: The food is average, generic and limited for vegetarians. The restaurant menues are not a la carte. It’s a fixed menu. The cocktail are way too sweet , except for David, it was impossible to get a good drink. The wine is dry but no choice not even to purchased. If you like an American diet with everything sweet and you want to hand by the pool and bar, you will be happy. If you want to rest on the beach, without having vendors bug you every 5 minutes plus having to breathe cigarette smokes which is allowed all over the beach. If you like decent food and enjoy a good cocktail and wine. This place is not for you.
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Cena za noc od:210 EUR
Opublikowano4 sie 2023
D’Gone International
Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service.
I didn’t appreciate that most of the weekly activities scheduled needed extra $.
Need proper beach place to walk along.
Is fun they have an arcade for extra entertainment.
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Cena za noc od:307 EUR
Opublikowano7 lip 2025
Ali_b
It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future!
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Cena za noc od:90 EUR
Opublikowano24 lut 2026
Gość
Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.
Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.
I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.
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Cena za noc od:116 EUR
Opublikowano5 maj 2025
Dominique80
T’es bel hôtel chambres spacieuse belle piscine
Personnel aimable petit déjeuner correct
Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus
Au calme malgré l’emplacement dans le centre
Très proche de la gare routière
Je recommande
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Cena za noc od:110 EUR
Opublikowano24 lip 2024
Nikkilaoshi
Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.
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Cena za noc od:92 EUR
Opublikowano12 sie 2023
Gość
프라야 델 카르멘 지역에서 가장 핵심적인 위치에 있어요. 해변도 가깝고 버스도 가깝고 마트도 가깝고 이지역에 여행오실 예정이라면.
이 호틀을 선택하지 않을 이유가 없네요.
단. 조용히 책읽는것 좋아하고. 불면증 있는분에게는 이 호텔이 맞지않아요.
호텔은 아름답고. 안쪽 객실은 비교적 조용해요.
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Cena za noc od:41 EUR
Opublikowano23 gru 2023
Gość
Sehr schönes Hotel mit vielen Pools und Grotten, aber leider etwas unübersichtlich und kein direkter Strand Zugang. Sehr gut geeignet für Familien erst recht wegen dem Zugang zu den umliegenden Parks.
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Cena za noc od:827 EUR