Spa Hotels in Cebu

„I had a wonderful stay at Fili Hotel and was truly impressed from start to finish. The hotel is beautifully designed, with modern interiors and a luxurious yet comfortable atmosphere. Every detail, from the lobby to the rooms, feels thoughtfully curated and elegant. The room was spotless, spacious, and very comfortable. The bed was incredibly cozy, and the amenities provided made the stay even more convenient and relaxing. I also appreciated the peaceful ambiance, which made it easy to unwind. The staff were exceptional—friendly, professional, and always ready to help with a warm smile. Their hospitality truly made the experience memorable. The breakfast offered a wide variety of choices, which I appreciated. While there were many options available, I feel there is still a little room for improvement in terms of selection and variety. That said, the food was fresh and nicely prepared. Overall, Fili Hotel exceeded my expectations. I would highly recommend it to anyone visiting Cebu, and I’m definitely looking forward to staying here again!”

„The location was good.. Near to IT Park and Ayala Mall. 7/11 is at the ground floor. Many restaurants and cafés nearby you won't get hungry. Room size is actually big and spacious for 1 person And clean . The food was good though it was limited to 3 dishes. However, 1. I stayed for 2nights and nobody cleaned up my room even though I put the sign outside the door. There was a cleaner I met at the ground floor though. 2. The bathroom hot shower is not functioning so i have to deal with the cold water in the cold room 3. The water is stocked on the floor after bath and it won't completely subside even the next days. 4. The blanket is too thin . I recommend to bring your own blanket next time 5. The aircon looks old and dirty and it was soooo noisy. 6. My room is near the elevator and 100% you'll hear the indian students/residents shouting and playing before and after riding the elevator. 7. The wifi is toooo slow and the room has limited mobile signal too. Good thing I still managed to finish my online class even though the signal was on and off. Anyways, it was a good experience to stay in a budget hotel.”

„Ten hotel jest blisko lotniska, bardzo słodki i pokoje były miłe. Netflix i ciśnienie prysznicowe, dodane premie. Chciałbym, aby w pokojach było więcej wody. butelki są bardzo mało. To jest uprzejme w środku niewiele tak pamiętaj o tym. Staff was extremely sweet. Wszystkie dziewczyny były tak uprzejme i zakwaterowane. Sprawdź i wyjdź bardzo przyjemne. Jest wkład gotówki, więc pamiętaj o tym. Śniadanie, kolacja, itp. nie jest wliczone.”

„I recently stayed at Bluewater Maribago and had an overall pleasant experience. The resort offers a relaxing atmosphere with strong hospitality standards and several standout features, though there are also areas that could benefit from improvement. What I Liked 1. Excellent service and hospitality, especially at the Oyster Bar. The staff were attentive, warm, and professional, which truly elevated the dining experience. 2. Newly refurbished modern rooms that feel fresh, clean, and well-designed for comfort. 3. Convenient buggy service around the property, which makes getting around easy and enjoyable. 4. Lifeguards stationed at all pools and swimming areas, providing reassurance and a strong sense of safety for guests. 5. Anuma Spa’s ambience and treatment selection, which offer a relaxing environment with a wide range of spa services to choose from. Areas for Improvement 1. Breakfast management during peak hours needs significant improvement. Around 8:30 AM, the breakfast area becomes very busy, and food replenishment is slow. For example, while there are three hot steamers dedicated to eggs, bacon — a hot favorite — is served on a small plate that gets wiped out within seconds. Food supply and quality control during peak periods should be better managed to ensure consistency. The bread selection, however, is excellent and deserves recognition. 2. Security procedures may unintentionally compromise guest privacy. Guests are frequently asked to state their room number when leaving the lobby, and again when entering through the guardhouse — first to taxi drivers and then to security officers. This means multiple strangers may overhear room numbers, which raises safety and privacy concerns. A more discreet verification process would enhance guest security. 3. Spa promotions for in-house guests are lacking. While the spa experience is excellent, there are currently no exclusive perks for staying guests. Introducing options such as an early bird discount (e.g., 10:00 AM–3:00 PM) or curated half-day and full-day “head-to-toe recharge” packages would be attractive. The spa pricing is relatively high compared to comparable standard spas outside the hotel, so value-added incentives for in-house guests would make the experience even more appealing. Overall, Bluewater Maribago offers a comfortable and well-maintained resort experience with strong service standards. With improvements in breakfast management, privacy-focused security procedures, and enhanced spa promotions for in-house guests, the resort could further elevate its guest experience.”

„All bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel. Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold. Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath. Afternoon Tea (2:30 pm - 4:30 pm) Light snacks with a limited selection of savory and sweet bites, they need to improve on this. Evening cocktails and canapés (5:30 pm - 7:30 pm) Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks. I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction. The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance. Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels. The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk. The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay. Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect. Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.”