Canberra Hotels with Pools

„We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.”

„The service was great. The hotel is also easy to find. The location is very good. I requested a high floor room and was arranged for a 19th floor. The view is beautiful, you can see the Parliament House across the river. The sheet and quilt were not very clean. The facilities are a little bit old.”

„Excellent, with all the white goods including clothes dryer in the room, pool, gym, sauna are all in good condition but the tennis court and tennis rackets are very poor..  location is very convenient.”

„A beautiful relaxing setting, tastefully decorated with the indoor gardens and palm trees. The restaurant and bar are open to suit any traveler’s time schedule . The rooms are clean, fresh and very comfortable. Thanks for the great hospitality . Easy to find and secure parking. Mark and Sharon”

„I had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. I especially appreciated the convenient location and the excellent breakfast. I would definitely stay here again and highly recommend it to others.”

„很好，小朋友很喜歡”

„Hotel is in a very good city location with access to light rail, coaches, restaurants and shopping mall within walking distance. Free breakie for kids too which was good and breakfast offer itself was acceptable. Apart from that you'd have to turn a blind eye to the state of the room itself (need to lower your expectations by a lot) , run down bathrooms ( needs major renovation), dusty bedsides and snack bar table, very crowded pool and lack of hotel car spaces.”

„Sadly, got a room in the middle of the building with absolutely no view whatsoever, but the apartment was nice and clean and it had everything that you need! The water pressure was good too, which is a plus, and the receptionists were really friendly!”

„Crown Plaza Hotel located near Canberra centre point and next to Glebe Park. It is very convenient for shopping and entertainment. The breakfast buffet offers generous food and drinks.”

„We enjoyed our stay, and the food at the restaurant was delicious. The only improvement I would suggest is that the shower gel was running low, which made it difficult to pump out.”