Room was clean, staff was great however they do not allow you to drop delivery food at the lobby, so you have to always meet the driver at the basement. Unfortunately, the management focus too much on making money to the expense of the customers comfort. As soon as you enter the room, there would be snack bar with multiple small pamphlets here and there selling stuff, this kind of killing the luxury hotel vibe. On top of that, they open their small pool to public, meaning that around 3-4ish pm there is some swimming lesson going on preventing me to swim (note that the swimming pool is small). Overall, I prefer the other neighbor 4-star hotel
This hotel was an excellent choice for my business trip. The convenient location, reliable Wi-Fi, and comfortable workspace in the room made it easy to stay productive. I'd highly recommend it for fellow business travelers.
I do love this hotel: easy check in-check out, no deposit needed, spacious bedroom, friendly staffs, excellent facilities. We can order food from restaurant yet the price is affordable. We can also find various food stalls nearby. We love staying here. My son loved the swimming pool
Sehr nettes Hotelpersonal, sehr guter Service. Es gibt Roomservice bis spät in die Nacht. Das hat uns sehr erfreut :)
Leider war unser Fußboden sehr dreckig, aber wir durften dann das Zimmer wechseln. Also alles gut!
Hotel dekat minimarket (di depan hotel), suara tamu lain di lorong depan kamar terdengar. Tidak soundproofing. Pilihan variasi breakfast cukup baik tapi menuju resto harus naik tangga, mungkin menyulitkan bagi lansia atau disabilitas..
RRijkWe enjoyed our stay in Mahkota Sutis hotel. The hotel is situated a bit out of town which suited us very well. The hotel sits about 40 meters from the road. And having a room at the backside of the hotel, it was nicely quiet. We had a nice view on lush green mountains.
There is a swimming pool which we did not use due to our other activities. The wifi in the room was not so strong, though in the hall way excellent.
The staff was very accommodating. They took time to make us feel at home and were responding quickly to our requests. They arranged for a tasty breakfast box as we were leaving early in the morning.
MMaul RI do love this hotel: easy check in-check out, no deposit needed, spacious bedroom, friendly staffs, excellent facilities. We can order food from restaurant yet the price is affordable. We can also find various food stalls nearby. We love staying here. My son loved the swimming pool
GGuest UserWhen we arrived the reception worker welcomed us very friendly. The room was not bad for only one night. The bathroom was clean and no problem with getting hot water.
If I have to book a hotel again then I definitely will choose this hotel, but only for one night.
WwidiyKamarnya bagus, banyak tersedia meja dan kursi/sofa, luas, kamar mandi bersih, amenities lengkap bgt,memuaskan menginap disini, makan sarapan tdk terlalu berlebihan namun enak dan pas, resto cozy dan instagramable. Pertahankan terus ya kebersihan dan perawatan supaya tamu puas, yang lebih keren lagi pegawainya semua ramah, baik bgt sopan dan selalu siaga membantu bahkan sangat sopan. Thanks owner dan management, semoga hotelnya terus ramai dan cuan, next kalau ke Jambi InsyaAllah nginap lagi disini.
CChaorenweisixianshengThe room is old-fashioned, but generally clean and spacious. The carpet is a dark blue cloth carpet from the 1980s to 1990s. Smoking is not allowed, as cigarette ash can easily burn holes in it. There is no hot water in the bathroom, or the hot water temperature is too low and feels cold.
AAnonymous UserHotel near minimarket (in front of the hotel), other guests' voices in the hallway in front of the room can be heard. No soundproofing. The choice of breakfast variations is quite good but to get to the restaurant you have to climb stairs, it might be difficult for the elderly or disabled.