Hotele z: parking w Penang, Malaysia

The bedsheets had visible stains, which was quite disappointing and made the bed feel unhygienic and uncomfortable. For a hotel stay, I would expect the bedsheets to be clean and properly inspected before the room is given to guests. I hope the hotel can improve its housekeeping standards and ensure that stained linens are replaced promptly.

this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.

The location is quite convenient. They upgraded me to a family room, even though I didn't really need it as I was traveling alone. What I don't understand is why the shower dispenser had lotion instead of conditioner; that needs improvement. Breakfast was very rich and there was plenty to eat: bread, noodles, chicken, fish, vegetables, fried rice, coffee, and juice.

I had a wonderful stay. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast offered a good variety and tasted great. Overall, I highly recommend this hotel and would happily stay here again.

We had a wonderful stay at Lone Pine Penang! Everything was great from start to finish. The room was clean, spacious and comfortable, the hotel was beautiful, and the location was perfect. The staff were very friendly, helpful and welcoming. We really enjoyed the facilities, the ambience and especially the beautiful beachfront view. Everything was well taken care of and made our stay truly relaxing and enjoyable. Overall, we had a fantastic experience and would definitely recommend Lone Pine Penang. We’ll definitely come back again!

The room was really unique and interesting, an experience I'd never had before. The location is excellent too; you can walk to all the nearby photo-op spots, and the closest restaurants are all delicious. Walking to Clan Jetties is also no problem. The free bus stop is just across the street, which is super convenient. I highly recommend staying here for both the ambiance and location. The Indian staff members at the hotel were all very friendly and would greet us proactively. We arrived at the hotel around 12 PM, right after our flight. One of the staff members said we could check-in early at 1:30 PM, so we left our luggage at the front desk and went out for lunch, thinking we could come back, change, and head out for some sightseeing and photos. However, when we returned at the appointed time, a different female staff member told us we couldn't check in until 2:30 PM. I simply mentioned that I was previously told we could check in at 1:30 PM, and she immediately became upset, telling me not to pressure or rush her. To accommodate her mood, my family of three quietly sat with her in the lobby for half an hour. After that, she simply announced that it was time to check in, without having received any calls or anything – it was just the scheduled time. All the other staff members at this hotel were very enthusiastic, but she was always unhappy and gave us a cold shoulder whenever we saw her. I hope she can find some happiness. I understand that the official check-in time is 3 PM. I was just trying to discuss an earlier check-in. If I had been told from the start that early check-in wasn't possible, I would have taken a taxi to a more distant area to explore and returned later. Travel time is limited, and I want to plan my trips more efficiently, not waste time waiting in a hotel lobby to check in. I'm not here to accompany her at work, and I hope she can be more professional and consider the needs of travelers. I really hope other guests staying here don't encounter her; everything else was perfect.

The owner, who speaks Chinese, was very welcoming and enthusiastic. The hotel is very close to the pier, with food stalls and a 7-Eleven nearby. It's also very affordable.

We had a sea view unit. The master room had a baby cot and the other room had 1 queen and 1 single with two extra mattresses and a futon bed in the sitting area.

I had a truly satisfying experience. First, let's talk about the location. There's a night market right downstairs. For breakfast, there's an excellent coffee shop nearby that serves Kaya toast and local specialties at reasonable prices – perfect for a morning meal. The night market offers a great variety of local food options for dinner, which is a fantastic experience. The hotel is also conveniently located for exploring all the attractions in George Town, whether you choose to walk or take a Grab. Now, a special mention for the hotel itself. Everything from the ambiance, room layout, and especially the concierge service and the professionalism of the staff, was outstanding. Although the rooms show their age, they are incredibly clean, well-maintained, and smartly designed. It was a wonderful experience overall, and I highly recommend booking here. If I visit Penang again, I will definitely stay at this hotel. Many thanks to the hotel for their thoughtful, attentive, and professional service!

I didn’t really enjoy my stay here, I found the labyrinth of corridors could be confusing, and something off about the layout of the room.  One of the neighbouring rooms had a party one night, so I didn’t get enough sleep; the location is alright, walking distance from anywhere in Georgetown, but nothing specific.   The breakfast was underwhelming in my opinion, lacking protein options - just the eggs really, frankfurters don’t count.  I think I’ll try elsewhere in Penang if I go back.