Hotele Pet friendly w: British Columbia, Canada

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Stayed at the former Trump Tower in Vancouver. The location is super convenient for getting around, very close to downtown, and not a far walk to Stanley Park either! During my stay, the breakfast area was under renovation, so all meals were delivered via room service. The fully automated facilities in the room were fantastic. Overall, a really great experience!

This might be the cheapest Four Seasons I've ever stayed at, so it gets full marks! The sofa can be converted into a double bed, which is more than enough space for two kids. They even provided extra pillows and a double duvet. Upon check-in, we received a welcome card and some desserts. My only minor complaint is that the Caucasian front desk lady didn't proactively offer toys to my children. I had to ask twice, and she only gave them out the second time after checking other people's reviews, which was a bit disappointing. Also, I was surprised the room didn't have a Dyson hairdryer – even the pool areas have Dyson, so the rooms should too! The toiletries didn't smell very good. The bar on the first floor is excellent, highly recommended!

Warm home is the highlight of our trip in Vancouver! It was very clean, tidy and well organized and I can get info from the host whenever I need it, we felt like home when I stepped into the house! Me and my friend stayed in two separate rooms in the guest house and we shared bath together, for our convenience the host even arranged us to share same bath together and we were the only two guests in the house!!! Thanks for the flexibility kindness:) the kitchen is also very cozy and they have basically everything we need to have a simple breakfast at home and even we can also make something fancy too bc the set up is pretty good. Other than that, the host did our a big favor to let us storage our 3 giant suitcase in the house for almost a month bc we had a trip to another city, what a lovely stay there, I miss everything already. I highly recommend everyone to stay in the warm home! It is close to everything and easy to take bus to visit the city:) also we enjoyed privacy and quietness in a very nice neighborhood:) I didn’t take many pictures but it’s the one of my room in the loft, cozyyyyy, I love it a lot:) I will definitely choose here for my next trip to Vancouver:)

The room was clean, tidy, and comfortable. I'd definitely choose this hotel again next time. The service was excellent. I had originally booked for several consecutive nights but had to check out early due to unforeseen circumstances. The hotel kindly agreed to process a refund, and I'm very grateful for their understanding.

The home is really cute, clean and easy to get to town within 5mins walk to the bus stop. It’s quite convenient to stay and the place is very new and provide all amenities mentioned. I would stay here for second time if I will visit Vancouver again. Safe place for women solo traveler. Really recommend. I had a happy time staying here.

This is a great hotel! The free airport shuttle service is so convenient. The drivers were very polite and helped with luggage, handling it with care both when getting on and off the shuttle – truly excellent. The front desk staff member who checked me in was also very welcoming, making me feel right at home. The bed and pillows in the room were quite comfortable, and the bathroom was bright and clean. I even wiped the floor with some toilet paper, and it was spotless. Very satisfied overall.

The hotel is next to Stanley Park and English bay p. The location is excellent. Going out to see the sea. There is a paid parking space. The price is reasonable and convenient. Although it is a century-old store, there is no modern feeling, but the service is good, the room is spacious and the staff is warm and thoughtful. The restaurant on the first floor is not available on weekends. The seat is a small regret

I really enjoyed my stay at Blueberry Grove Retreat! The place was very clean, comfortable, and peaceful, and I felt relaxed and at home during my stay. The whole experience was smooth and pleasant, and I really appreciated the cozy atmosphere of the property. It was a lovely place to come back to and rest after a long day. I’m very happy that I chose to stay here, and I would definitely recommend it to anyone visiting Vancouver. If I come back to Vancouver in the future, I would absolutely love to stay here again. Thank you for such a wonderful stay! ❤️

Fairmont Pacific Rim is a great hotel with a prime location. The facilities and service are top-notch. I highly recommend it. We were assigned a good-sized room with a spectacular view of the harbor. The sunrises are incredible!