Hotele Pet friendly w: Grand Est, France

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

The hotel is the best value for money, the room is comfortable. The bed is comfortable. Not far from the station. The center is also on foot. The staff is friendly. No slippers. I'll be back

The hygiene is OK, and the bed in the room is quite comfortable. The design of the bathroom is a bit strange, but it is no problem to use it. The room is a little small, but the space design is quite reasonable, so it is not a problem to spread out the suitcases. The good thing is that the club has a relatively large business area and lounge area, and you can go in at any time to have some drinks, coffee, and snacks. There are few types, but it is better than nothing~ The nearby parking lot needs to walk for six or seven minutes. The hotel has a preferential price. You need to ask the hotel for a coupon before checking out

Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys

Hotel have Best location (near train station, city Centre 5 minutes walk), all was perfect.

I usually don’t write reviews but this time I do want to! I spent 3 lovely days in this beautiful house, absolutely loved every minute of it! The host Philippe is a very kind, sincere and warm person, I felt at home! The room and common area were very clean and well decorated. Thank you again Philippe for the hospitality, I’ll definitely come back again during summer.

Near the station, all the staff are kind, and even if there is no refrigerator, they will keep the refrigerated goods at the front desk. I also had frozen goods stored. The bathroom is compact but baptized, and it is perfect for one person. It is a hotel that is appreciated enough considering the price. I was very helpful because I could have a drink in the lounge. Thank you very much.

The tram and bus stop were close by, so the access was good. I didn't eat breakfast, but there was a bakery nearby, so it was easy to buy. There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you have to carry your suitcase up.

Nice and comfortable stay. The room was clean, the bed was comfortable, and the hotel was a good choice for a short stopover.

Belle bâtisse chargée d’histoire. Un cadre apaisant