Hotele Pet friendly w: Leicestershire, United Kingdom

The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately

A pretty well situated hotel, although next to the hospital so ambulances running all night if you are a light sleeper. Otherwise it is a short walk to everything. The staff were awesome, super polite and accommodating. The rooms were well thought out with in built desks in the back of headboards and a small fridge for personal use. The thoughtful touches were fantastic and the bathroom products were top tier. There were two complimentary cans of water in the fridge, hot chocolate sachets and tea and coffee in the room. The shower was amazing with a waterfall feature and detachable shower head too.

This hotel was the best went to check in had booked double room got upgraded to a family room and as soon as we got to the room we had trouble finding out how to open the door with the card. Yes me and my mum had 1 of them Richard Gere from Pretty Woman moments haha but once got in the room we was impressed was so clean and tidy it had a mini fridge under the TV everything was accessible staff was so kind and friendly. Would definitely recommend to others who was passing through the area to stop was no noise from the motorway traffic and eateries on the motorway services was right next door. Didnt book in for breakfast as was leaving early next morning. 20/10 top marks very happy customer. Big shout out to tariek

Check in was easy and the lady on reception was very friendly and helpful. Our room was large and cool. Lovely bathroom with quality shower gel and shampoo provided. I had several hours to myself so I made use of the gym, great equipment and all very clean.  Good swimming area, very busy on a Saturday afternoon. Enjoyed the sauna and steam room. Had curry in the bar which I thought was overpriced. We had a great, comfortable night’s sleep followed by a delicious breakfast with lots of choice.

Our first room stunk of cigarettes, the staff were very quick to change , our second room very nice, beds were lovely and clean but must of the fixtures and fittings was quite dusty and grimmy,for a hotel of this standard we was very disappointed and will not be returning.

相比十年前入住，環境好了很多。問詢後得知兩年前新裝修，有電梯，房間比倫敦大，一人住合適。沒有早餐（衹有外帶包），不能寄存行李。

I had an absolutely fantastic experience staying at this hotel. From the moment I arrived, I was greeted with warm smiles and exceptional service from the staff. The check-in process was seamless, and I was pleasantly surprised to receive a complimentary upgrade to a spacious and beautifully decorated room. The room itself was spotless, modern, and equipped with everything I needed for a comfortable stay. The bed was incredibly soft, and I slept like a baby every night. The bathroom was luxurious, with high-quality toiletries and a rainfall shower that was pure bliss. The hotel facilities were equally impressive. I enjoyed the stunning rooftop pool, which offered breathtaking views of the city, and the fitness center was well-equipped and spotless. The on-site restaurant served delicious meals – I highly recommend the breakfast buffet, which had a wide variety of fresh, tasty options. What truly set this hotel apart was the level of service. The staff went above and beyond to make me feel welcome and ensure that every aspect of my stay was perfect. They were always available to offer recommendations for local attractions, arrange transportation, or fulfill any special requests. The location was ideal as well – conveniently situated near top attractions, shopping, and public transportation. I cannot recommend this hotel enough. Whether you're traveling for business or leisure, this is the perfect place to stay. I will definitely be returning on my next trip to the area. Five stars all the way!

It was an okay stay. I didnt try their food. The staff are polite. Only downside is they didnt replenish consumables in our room!

i love it, people were sooo nice and the food was great and i LOVE the garden!