Hotele Pet friendly w: Liguria, Italy

Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in. It provided this email to contact the property: ************************************************ When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.

The old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.

I stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience. The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea. The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service. A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city. I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home. I will definitely be back!

I arrived with my 9 year old daughter and didn't realise it was a hostel. They gave us a free welcome drink and we sat in the bar. We decided to have lasagne for dinner, which was lovely. There was a karaoke night that evening. It was a really cool vibe and I wish I had booked for longer. The location is right near the station. Beds were comfy and we had a nice sleep. 10/10. Thank you.

The rooms are on the 0th floor by European standards, so the floor is very cold. The view from the window is onto the inner courtyard-well with a garbage dump - you can't even see what the weather is like outside. Due to the lack of sun and air, the room is very humid, things don't dry at all, due to the cold in the bathroom, moisture condenses right on the walls and there is a layer of water on the floor and walls all over the room. There is a window in the bathroom, but for several days it was never dry there. The heaters didn't work and in September at +22 outside it was cold. I chose it based on good reviews about the owners, but we didn't see them at all for 3 days. The location is good, 10 minutes to the train station, but next time I will definitely look for something else.

My stay at Hotel Bristol Palace was truly delightful. The hotel is exceptionally elegant, with stunning classic decoration that gives it a timeless charm. Every corner feels thoughtfully designed and beautifully maintained. The staff were highly professional—polite, attentive, and genuinely insightful in offering recommendations and local information, which made the experience even more enjoyable. The location is excellent, making it easy to explore the city, and the overall cleanliness was impeccable throughout the stay. The buffet breakfast was another highlight, offering a great variety and quality to start the day right. A refined and comfortable stay—I would absolutely return.

Hotel is in an excellent location. Booked a room with a balcony, so worth the extra fee. Try to reserve a higher floor, as some traffic from the small roads around but not excessive. Wonderful breakfast, lots of choice. Continually replenished. No kettle in the room, but reception when asked provided one for us. Nice to have a cuppa on the balcony before going out. Loots of local restaurants , il Patio was lovely. Also there is a bar up on side of cliff harbour which has seating outside overlooking the bay, fantastic views at dust with a nice glass of wine. Sea front only 3 min walk from the hotel, you can catch the boat to Portofino which is a lovely way to experience Portofino.

This is a service apartment occupied the whole 4th floor without any elevator. The location is great, just between Piazza Colombo and Piazza Siro Carli with a lot of restaurants.  It’s a little bit far away from the train station, about 15 minutes walking. Overall I enjoyed my stay.

Amazing location—literally in the same building as La Spezia train station! Super convenient. The staff were incredibly attentive and even messaged in advance to ask about my arrival time so they could assist with check-in. They also allowed luggage storage after check-out, which was very helpful. Highly recommended!!!

Good hotel, 5 minutes from train station to get into Cinque Terre. Off road parking facilities on site were very convenient and secure and I would recommend booking. Breakfast was the usual fare, OK but not spectacular. The staff were very friendly and helpful. The room was clean but basic but cannot complain about anything