The hotel is close to the airport, so the noice from flights can be bothersome for someone who is light sleeper like my husband. Also, I did not know that if i book through trip.com, i don’t get to enjoy my hilton honors benefits, which is surprising. I do generally book through agency for business travel and this is never a problem
Our second stay in College Park and at The Hotel at UMD - great service and friendly and helpful staff, a great place to stay when exploring DC and within easy reach of the Metro
I am staying at Country Inn & Suites by Radisson, Frederick. It is a small but very pleasant and well-maintained hotel. The price–performance ratio is quite good. The rooms are nice, modern, and recently renovated. It is definitely a suitable option for anyone visiting this area.
However, I was honestly surprised by the way the hotel staff strictly follow internal policies instead of focusing on guest comfort and flexibility, even in situations where a more guest-oriented approach would have made the stay more pleasant.
The hotel is an average 3 star one. Front desk gentleman was helpful and easy to work with giving that we check in at mid night hour. The hotel room is ok but lack of newer accommodations like USB chargers. Bathroom venting fan is not working so it’s very damp when taking a shower. The worst problem is the bathtub drainage. We had to take a shower in inches of standing water.
Bed made a lot of noise. Then when I went out to get something from my car. A man undressed with the curtains wide opened was starrng at me. Very creepy. I turned my head away. I only noticed as I was walking back to enter the foyer. It was hard not to miss, cuz it was 1st or 2 nd window to entrance. Not at all happy. I should of complained ,but decided to let it go. Creeper.
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5.7/10
KK1KiPet friendly hotel is a great thing. There seem to be fewer and fewer of them these days or ones changing up and becoming ones that no longer accommodate those with pets. So huge plus there. Wish the other guests with dogs would really just do better and clean up after their dogs like we are supposed to. Also wish guests with and without animals would cleanup properly after themselves and stop the unnecessary disgraceful littering. It’s such a horrible trait on a person and you can’t blame staff here for that at all. They can’t make them stop and follow all these littering folks around. It’s quite ridiculous when you see the proximity of a trash can to where and what some of these guests throw out onto the ground or leave out expecting house keeping is responsible to take care of what in my opinion is a ridiculous amount of trash that they can easily take to the dumpsters or even put into a trash can. Let alone just bag it up nicely at all if they are going to do that since they help attract rats to come by before well it’s what they look for. Again can’t blame staff or management for this. They try to enforce it and us guests who do our best and take responsibility do speak up, but there’s a reason they do this and it’s just high hopes that maybe something they hear other guests around them say will embarrass them or wake them up enough to do better and treat the staff and their fellow guests with the same respect they think they are due. House keeping is still on point coming by most days of the week and you can always pop by the laundry room or find them around during their shift and go grab what you need from them yourself. Also at the front desk most commonly needed amenities like toilet paper, soap, towels can be sleep for whilst they are off if you happen to need something or even a plunger. Just be kind and return items like plungers or brooms etc. if you borrow them. Don’t make the staff come to you looking for it. Location well hasn’t changed and you’ll be right by the main highway exits with easy routes to them and directions to me aren’t hard everything is close by when it comes to food, shopping, car services, delivery, things to do since you’re close to the city if you’re from out of town or just want to have a night out. Fast food spots and a some more restaurant type spots are within walking distance with most of the fast food being extremely close so if you are without a vehicle and don’t want to order delivery you can walk and gas stations near by as well that supply a little more than you’d find at most since their location is by the hotel. You can find yourself some shampoo, soap, tooth brushes, hats and gloves, dog/cat food even cat litter, coolers etc. and within walking distance. Over all it’s still good to me and if you plan to stay a while you get to know and consider those around you who also stay long your neighbors and everyone tries to help one another out those of us that do interact respectfully at least. Can’t say some things don’t go down, but that happens anywhere especially if you intend to stay for a decent amount of time you’re going to witness some things, but police are on point and helpful if it’s ever necessary to have them come by and they also come by to make sure things are A OK even when it just assumed something has happened and it was mistaken so that’s always a good thing. CCTV exists here and if needed as said the police come and access and address situations quickly as far as I’ve noticed and they are from experience more just about keeping everyone safe and subduing and ending any situation at hand without having to go as far as arrests unless necessary or provoked violence. I like that I can feel safe that there are many cameras around and even security during the late night and early morning keeping their eyes peeled to make sure we are safe. 👍🏼👍🏼
GGuest UserQuite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night
GGuest UserThe good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher.
GGuest UserThis hotel is very satisfying. Great location. The staff , from the front desk to the maids are very helpful and kind. There is plenty of shops, places to eat and entertainment for the entire family surrounding this hotel. The rooms are clean and well maintained.
SSimaThe beds are too thin,skinny,literally u sink in when sleeping and bed bugs not your faulty but people don't like to shower so pls spray after every visit,I sue to come every weekend but I had to slow down bcoz of those reasons n Rochies
SSmithThe services was awesome the hotel was clean and very cute the customer service was everything i really enjoyed my stay and you stay there again.
GGuest UserFor the most part my stays are usually pretty decent...my last 2 stays NOT so...my last stay 4/2-4/3 was NOT good at all...very uncomfortable.alot of grit and throughout the floor BUT MOST NOTABLY I spent most of the evening chasing roaches of all sizes...I informed the am customer service personel.she informed me that a possible refund may happen and she would inform management BUT there has yet to be any kind of a ton taken to date? At least NONE that I am aware of? Also my Stay 3/21-3/23.The wknd prior my I had key issues which resulted in the switching of my room at the last minute.the room was NOT entirely Sanitary.i ended up purchasing cleaning supplies of my own so that I may be comfortable.the shower was partially disabled and the heating unit wasn't functioning properly.
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