Hotele z: Pools w Shanghai, China

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

Stepping into the room, I was immediately greeted by the towering 'Huangpu River Four-Piece Set' (referring to the iconic skyscrapers) outside the window. Sitting on the sofa, the Huangpu River unfolded before me like a dynamic scroll painting. The bedding was incredibly soft and delicate; I instinctively wrapped myself tightly in the duvet. The Aesop pine-scented amenities were elegant and long-lasting, perfectly matching the Waldorf's style. The walk-in closet was well-designed and practical. I had bought some 'Ice Beauty,' 'Goddess,' 'Pink Iron Cannon,' and 'Orange Dream' flowers, and was using the room's trash can as a makeshift vase. The thoughtful Nini noticed and kindly replaced it with a beautiful glass vase. 👍 Aaron and Katrina provided meticulous and attentive service. It was a great 4-day experience. I'll definitely be back.

My weekend stay at the Bellagio Shanghai, operated by Suning, was a truly comfortable and relaxing urban getaway. The hotel's location and views are, of course, outstanding. Watching the Suzhou Creek and the Pudong skyline at night, all the quintessential Shanghai charm unfolded before my eyes. The hotel's aesthetic also really appealed to me; it doesn't chase flashy modernity, but instead has a timeless and understated classic feel that withstands the test of time. The room was very comfortable, especially the bedding, which was excellent, ensuring a great night's sleep. Even casual photos turned out beautifully – it's the kind of place that's pretty from any angle, without needing to deliberately find a good shot. This time, I particularly want to thank Penny. Over the years, I've stayed in many hotels, and once the hardware reaches a certain standard, it's truly the people who make the difference. Penny left me with an impression that can be summarized in two phrases: meticulous attention to detail and thorough consideration. Before and after check-in, she proactively sought to understand our preferences and needs. Many things didn't require repeated explanations; she had already thought of them in advance. What's remarkable is that this attentiveness never felt forced; she had excellent discretion, making the entire weekend feel very relaxed. One small incident, in particular, is worth mentioning. Even after her shift, Penny continued to help coordinate and arrange things for us, and she specifically clarified our personal preferences one by one. Guests may not always realize how much internal communication is involved, but the seamless experience she delivered speaks volumes about her dedication and professionalism. Good service is never just about enthusiastic words; it's about anticipating what the guest hasn't thought of, and having already arranged what the guest has thought of. Penny excelled in this regard. It was a weekend without a tight itinerary or any special plans – just enjoying the views, getting good sleep, and leisurely passing time at the hotel. Ironically, this was one of the most enjoyable and relaxing breaks I've had recently. The hardware, views, and ambiance of the Bellagio Shanghai are all worth a return visit, but what truly makes someone choose a hotel again are often these small details in the service. Thank you, Penny, for your care. I will definitely choose this hotel again and hope to see you next time.

The front desk service was excellent, especially the two young ladies, 17 and 07, who were so helpful! This hotel is a hidden gem right by the train station, incredibly convenient for walking directly there. The room was fully equipped, clean, and had no strange odors. The price was very reasonable, offering amazing value for money. It's my top choice for an overnight stay when catching an early train. Full marks!

The hotel staff were very friendly and helpful, and the breakfast selection was extensive. The hotel is conveniently located right above Bailan Plaza, offering a wide variety of dining options. It's also just a short walk down to the river, perfect for enjoying the breathtaking night views of the Huangpu River and the Bund – absolutely delightful.

This is our second weekend stay here with the kids. Our room had a great view of Century Park and even a glimpse of the 'Three-piece Suite' (Lujiazui skyscrapers) in the distance. The hotel staff were all incredibly friendly. While the kids' play area didn't have a huge variety of activities, it was certainly enough to tire them out! Being right above Kerry Parkside, dining and shopping were super convenient. We'll definitely be back again next time!

The staff across all departments were fantastic: the front desk lady proactively showed us to our room, the pool staff offered towels and bottled water and directed us to the hot tub, and the doorman, SPA therapist, gym receptionist, and restaurant servers were all enthusiastic, prompt, and attentive. Staying at The Peninsula Shanghai again truly felt like a home away from home.

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.

This is my second time at the Ritz-Carlton Pudong, and the facilities are, as expected, top-notch. Since I have a flight to the UK in two days, I decided to spend both days fully enjoying the hotel experience. The concierge team thoughtfully prepared extra bottled water for me in advance, and also gifted me a little lion charm and a personalized room key. The handwritten card was a truly warm and sincere touch, showing they remembered details I had mentioned, and they even helped me with restaurant reservations. I also took the opportunity to experience the Ritz-Carlton spa. While the price might be a bit higher, the quality of service and the staff's attitude are absolutely impeccable.

I made a last-minute decision to stay at this hotel, and the staff were incredibly welcoming. They personally escorted me to my room, explaining all the features and amenities, and even highlighted the hotel's special services. The room offered a direct view of the Lujiazui 'Three-Piece Suit' skyline, including the Bund and the Oriental Pearl Tower – the entire panorama was right before my eyes. Although the hotel has been around for a while, it's still very well-maintained. The breakfast selection was extensive. Overall, it was a very pleasant stay.