Hotele z: Pools w Shanxi, China

This hotel is almost next to the airport terminal, super convenient for early morning flight. It is clean and service is excellent. Manager on duty - Han, Yueliu helped arrange a room in the main buidling, which is what I preferred. Everything went well. Will stay here again next time when I come back.

I've been to Xinzhou Ancient City a few times, and I genuinely feel that Futian Yuhua Hotel is the absolute best hotel here. The rooms are spotless, they deliver fresh fruit daily, and the beds are incredibly comfortable. The private hot spring bath experience was fantastic, and there was a constant supply of complimentary drinks every day. From the moment you step through the main entrance, you notice the incredible attention to detail – it's clear the owner has excellent taste. From the moment I called about parking, a butler was already waiting at the entrance. The service was warm and thoughtful. When leaving, they even reminded me to take a complimentary bottle of water and offered tissues, showing how much they genuinely care for their guests. On the day of check-in, I couldn't figure out the stopper for the hot spring pool, but after a quick call, someone came to help within less than a minute. I'll definitely be bringing my family back to stay here again in the future and will highly recommend it to my friends.

Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.

What a great boutique hotel. We were picked up at the train station and taken to the North Gate wall entrance and we walked about 200 m to the hotel. We were greeted by Ming Xia. She gave us recommendations on what to see. She even arranged the Hanfu photo shoot which was excellent. The hotel is a small (about 9 rooms) but beautiful, spacious & clean. We tried the western & chinese breakfast. Both was very well presented and tasted great. The hotel is beautifuly located. Definitely recommend this hotel. Than you Ming Xia!

Comfortable hotel in a refurbished old castle on top of a hill. Comes with an onsen, including outdoor onsens. However, location was a bit inaccessible with no amenities nearby so taking a cab to the city was essential for food and groceries. Staff were also curt and not very friendly.

The staff upgraded us to a suite room upon check-in. Also provided daily fruit platter and 梨汤. Supper of 刀削面，egg and warm milk was great! Special commendation to 郭六女 for good service. Parking convenient.

維也納國際酒店整體體驗超出預期，設施齊全實用，客房床品舒適，衞浴乾濕分離，網絡穩定，公共區域配套完善，滿足出行與休息需求。衞生做得十分到位，房間乾淨無異味，床品潔白，桌面、地面、衞生間都清潔徹底，細節處無死角，住着安心放心。環境優雅大氣，歐式裝修格調十足，大堂寬敞明亮，樓道安靜整潔，隔音效果好，遠離喧囂，氛圍舒適愜意。服務熱情周到，前台辦理高效，工作人員態度温和，有需求響應及時，貼心又專業。綜合性價比高，是商旅與出行住宿的優質選擇，強烈推薦。

Stayed at the hotel for one night to visit the Jinci Temple and the Shanxi Museum. The location of the hotel is convenient, right next to the museum. The stay was definitely fine but missing some nice attentions : the check-in is quite cold and the fridge in the room is empty (no drinks but water). Also, the carpet in the room had many big spots despite the cleaning. A few more details would make the experience more memorable.

Great location and they were all super nice. However the room was super hot and there is no AC. When we asked they brought up a portable unit but it wasn’t nearly enough to keep the room comfortable. If it’s winter it could be a great spot but definitely look elsewhere in the late spring and summer.

This was my second stay here, and it was just as quiet as before, allowing me to sleep soundly. This time, I took the subway to enjoy some Cantonese food and then went for a leisurely walk at the nearby Longcheng Park. Last time, I drove to Lao Hu's for breakfast, and their fried dough sticks were delicious, but the round trip took an hour of driving (due to morning rush hour on the way back), which was quite far. This time, I had breakfast at the hotel, and the fried dough sticks were hard and cold. Most of the breakfast options weren't very good... I hope they can improve them.