Hotele z: Pools w Shanxi, China

„We had an amazing stay at Sunyata Datong. The hotel beautifully blends traditional Chinese architecture with modern elegance, offering a serene and spotless environment that feels both authentic and refined. The hospitality was exceptional — every staff member was polite, attentive, and genuinely caring. Their attention to detail made the experience truly memorable, from the thoughtful room touches to the warm service at every interaction. The team went above and beyond to make us feel welcome and comfortable. The breakfast was another highlight, with a wonderful selection of freshly prepared dishes that were both delicious and beautifully presented. A perfect blend of culture, comfort, and heartfelt service — Sunyata Datong is truly a gem and highly recommended for anyone visiting Datong”

„Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.”

„Receptionist very well versed and prompt service about my cancellation and re booking of room night due to unforseen circumstances. Please make sure you locked your room when you are in the room due to the the room design of toilet with clear glass door and situated at the entrance of the room. Cleanliness needs improvement and we are unlucky to have a room with air conditioning problem.”

„This place has its own dedicated parking, conveniently located right behind Xinzhou Ancient City, making it super easy to get around. Charging and fueling your car is a breeze. You can bring back anything you buy in the ancient city and enjoy it at your leisure in your room. The private hot spring in the courtyard was a great experience – perfect for soaking while munching on snacks and sipping tea. It even has a retractable roof with lights, so you can enjoy it at night too. The service was top-notch; they provided a pet gift package and a welcome gift, which our dog loved! The staff were incredibly responsive, charming, and generous. We'll definitely be back!”

„【摘要】：這個酒店優缺點鮮明，就像山西整體給我的旅遊印象一樣。總體瑕不掩瑜，已推薦親友。 【設施衞生】：設施完備，運營狀態良好 【服務】：服務態度極佳，管家在入住前好幾天就開始微信聯繫，本來我還覺得挺煩，後來發現管家真的把微信當傳呼機一樣使用，提供隨叫隨到的服務。BUT，有個不太應該犯的問題，連續入住兩天，第二天房卡和車牌登記都失效了，還好管家一路小跑過來送卡。 【環境】：景色是前人述備的優點，日出日落都非常美，孩子玩得很開心，【寵物友好】很點贊。（提醒帶寵朋友，春節期間酒店內外都有放炮，可以帶上安撫衣，我們忘帶了，衹能臨時捆安定帶）酒店西側的友商外觀稍微礙眼，不過不影響日出。目測本地人也來酒店看日落，外部車輛不會影響酒店，管理得當點贊。 【歡迎水果】：歡迎零食和水果量如圖。早餐自助品類豐富，兩天早餐有區別，不會吃膩。酒店的晚飯有點尷尬，定的2-3人份的餐量很大，適合4-6人，個人不推薦大白魚，且菜色黑色和餐盤黑色的顏色使用稍多，配合冷色調的餐桌燈更奇怪了。 【伴手禮和洗車】：checkout時提供了伴手禮，很有心，馬年送了漂亮的小馬玩偶，和一些山西特產小零嘴，很合適。還有很神奇的一點：早上起來發現酒店在幫忙沖洗車輛前擋風玻璃，因為酒店後是大土山，加上這幾天揚沙天氣，酒店找師傅挨個沖土，點贊。”

„Comfortable hotel in a refurbished old castle on top of a hill. Comes with an onsen, including outdoor onsens. However, location was a bit inaccessible with no amenities nearby so taking a cab to the city was essential for food and groceries. Staff were also curt and not very friendly.”

„I was very satisfied with this stay! The location is excellent, and it's convenient for dining and shopping nearby. The room was very clean, with no strange odors, and had great natural light. The bed was comfortable for sleeping, and the soundproofing was good, so it was quiet at night. The staff were friendly and responsive to requests. The bathroom had stable water pressure and a complete set of amenities. The overall environment was comfortable, and the value for money was exceptional. Highly recommended!”

„I chose Sheraton for my trip to Taiyuan to see Angela Chang's concert, as I saw they offered a concert shuttle service. And it turned out to be an excellent choice! UU from the hotel's concierge team was incredibly enthusiastic and responsible. The round-trip shuttle to Hongdenglong Sports Center was so convenient and made everything completely hassle-free. Highly recommended! The hotel accommodation itself was also fantastic in every aspect – clean, comfortable, and the breakfast was great too, especially the lamb offal soup. The hotel's noodle bar was surprisingly good as well. The housekeeping auntie was very thoughtful; seeing we had a baby, she brought us extra water and tissues, which was wonderful. Next time I go to Taiyuan for a concert, I'll definitely choose Sheraton again.”

„This hotel is almost next to the airport terminal, super convenient for early morning flight. It is clean and service is excellent. Manager on duty - Han, Yueliu helped arrange a room in the main buidling, which is what I preferred. Everything went well. Will stay here again next time when I come back.”