Hotele z: Pools w Hokkaido, Japan

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

Facilities: Very well-maintained, at a Japanese 5-star standard. Cleanliness: Excellent. Environment: Perched on a mountaintop with stunning lake and ocean views. The golf course is right at the hotel's doorstep, a true mountain course. Service: Breakfast is a à la carte and semi-buffet style, just so-so.

The hotel location is good, with direct bus service from Noboribetsu Station. It's a Japanese-style room, and we slept on a futon on the tatami floor at night. The room was quite spacious, and the rooms not facing the street overlooked an inner courtyard. The hotel's public bath (onsen) has many pools, including open-air ones and a swimming pool. Breakfast offered a wide variety of choices. Stepping out of the hotel, you're right on the shopping street, making dining and shopping convenient, and it's not far from Jigokudani (Hell Valley).

Let's talk about the location, which I know everyone cares about. We took the hotel shuttle directly from New Chitose Airport, and I have to praise this bus – it was only 1000 JPY per person, such a bargain! You just need to book it with the hotel in advance. We booked a Japanese-style room, but the hotel ended up giving us a room with two beds and two futons. The room was quite spacious and very clean. Even though it was near the elevator, there was hardly any noise. The hotel is a little bit away from the onsen town, about 800 meters, but since Noboribetsu isn't hot, it was actually a pleasant walk. The most important thing (here's the highlight!) is that the Ogre Family statues and the natural footbath are right behind the hotel, just a few minutes' walk away. So, there's no need to deal with crowds during the day. We went in the evening and had the entire natural footbath to ourselves – it was incredibly relaxing! We booked a package with two meals. The dinner was amazing, especially the fish roe and sashimi, and the salmon mixed with shrimp paste was divine. There was also grilled meat. Alcoholic drinks need to be ordered separately; a 330ml glass of plum wine was about 30 RMB (approx. 4.5 USD) and was mixed really well. We drank it for two consecutive nights and also tried Hokkaido sake. Both buildings have hot spring pools on their rooftops. If you don't want to use the public pools, you can also rent private ones. I particularly loved their outdoor bath. One morning it was raining, and I went for an outdoor soak around 6 AM. There wasn't a single soul there – the experience was fantastic! They also have a cold plunge pool and a sauna. All the toiletries are DHC, which are quite good. Plus, the bath area is open 24 hours, except for a cleaning period from 2 AM to 3 AM. The lobby is spacious, and although the staff don't speak English, they are very enthusiastic. I only know some basic Japanese, but we could still communicate. On the day we left, it was raining, and the hotel staff walked us out with umbrellas. We took the hotel shuttle to Sapporo Station, and the driver was an older gentleman who was incredibly kind. I really love this hotel. If you go to Noboribetsu, you absolutely must stay here. The value for money is exceptional, and best of all, it's not too crowded.

So lucky to have picked this incredible value-for-money onsen hotel! There's a free shuttle from Sapporo Station, and it includes both breakfast and dinner buffets. The food is abundant and made with quality ingredients. The rice dispenser machine was really fun (I love rice!). The hotel consists of two massive buildings, with 3 different bathhouses you can rotate through. A truly excellent vacation experience!

Very best view room and lobby to Toya Lake , we spent whole day at hotel and relaxing , hot spring also with the best view , memorable firework at 8.45pm with hotel guest at the beach. Only comment is the room is bit aging and breakfast is moderate taste , but is clean and with variety food . Overall is good relaxing hotel for leisure and my family enjoy the stay .

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!

Location: Ski in Ski out Beautiful Red Runs, trees areas Nice and wide slopes Rooms: Clean but old Desperate for renovation Onsen: There are 3 choices The best renovated looking one is the North Wing 6/F Vale also uses the same onsen Breakfast: Octoberfest Crazy amount of people Need to go super early Food Ok Ambience old like a canteen Lunch/Dinner: The mall looks like it used to stuck in the 80s with not many restaurant choices Better off go to the restaurants just outside of hotel Ski Lockers: Handy but very run down looking Overall: We paid USD390/night but didn't enjoy the overall experience and the tour group like canteen feel at breakfast. It gives a very 80s vibe that wasn't very appealing. Will definitely not come back.

If you're looking for a quiet stay, this might not be the best choice as there are many children. The rooms on the 8th floor and above have a luxurious feel and require a special key card to access them via the elevator. Dinner is delicious and offers a wide variety of options.

Highly recommended! We booked a Western-style room in the West Wing, and it was incredibly spacious with fantastic views. The only minor drawback was the bit of a walk to the onsen, restaurant, and smoking room. The dinner is an absolute must-try – super abundant and authentically Japanese, with high-quality ingredients. The scallops and wagyu beef are unlimited, and there's an all-you-can-drink alcohol option, plus daily rotating dishes. We even got to try venison and bear meat! We stayed for two days, and there weren't many tour groups yet, but lots of Japanese seniors. It made me wonder if it reminded them of the prosperity during Japan's economic boom. The onsen area is also huge, and the wash and shower areas were the largest I've seen in Japan. They clearly label whether the baths are regular tap water or hot spring water, and I saw staff meticulously checking the temperature and water quality of each one.