Hotele z: Pools w Pahang, Malaysia

Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.

The studio unit located at the lower level, easy access to car park, but still have to use stairs/lift to go to the designated parking at upper level. Check out during peak hours and not easy to get the lift access. The agent called and sent message to remind the check out time. Good and lucky they consider a little bit late check out due to the heavy traffic at lift as well as parking area. Overall the building/environment is ok, but the pool decks seems need an improvement.

We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion. The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out. As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious. The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.

Stayed at Swiss-Belhotel Kuantan and it was such a relaxing experience. The environment is peaceful and perfect for a short escape from the city. The hotel is located right by the beach, so you get a beautiful natural vibe throughout your stay. The room was clean, spacious, and very comfortable — plenty of space to unwind and enjoy. Hotel facilities are great, including a swimming pool, gym, kids-friendly areas, and dining options, all well-maintained and convenient for both couples and families. The highlight is definitely the view 🌅 You can catch both stunning sunrise and sunset by the beach, which makes it extra special. Waking up to the sea view and ending the day with golden sunset moments is just perfect.

The hotel is located right next to the beach, offering a relaxing resort atmosphere. It has been refurbished, so everything feels modern and comfortable. The service from the staff is excellent, making the stay even more pleasant. There are also plenty of food options nearby, so you don’t have to travel far to find something to eat. Free parking is available, and valet service is also offered starting from RM68 per day for cars and RM48 per day for motorcycles. The swimming pool is clean and comfortable, though proper swimwear is required. Overall, I am very satisfied with my stay and would recommend it for a relaxing beachside getaway.

Great location which just in fromt of East Coast Mall. The room is nice, comfortable and spacious to stay. I stayed here during Ramadhan, so it’s easy to get food for Iftar at the shopping mall. The hotel also provide Sahur with variety of foods. However, the room can be improved especially in the toilet which got some black stains. Overall, I enjoyed my stay here and will repeat again.

I enjoyed my stay at Shahzan Hotel Kuantan, especially as a business traveller needing a quick rest. The hotel is centrally located in town, making it very convenient with easy access to food and nearby amenities. The breakfast selection was basic but reasonable for the price. The air conditioning was super cold, and the shower water pressure was excellent—definitely a plus after a long day. Underground parking is free, though spaces are quite limited. Overall, it was a comfortable stay, and I would consider staying here again in the future. 😊

Fast process for check in.. Clean rooms. Requested room to be at the same level, as we had a brother with limited disability but not granted. Requested rooms with nice view but we got 2 suites facing construction site. Expected both rooms had bath tubs but only suites with 2 rooms had it. Jacuzzi not functioning for hot tap. Husband whatsapp to the given no, but no reply. I called the room service by myself but was given info that need up to 4 hours to get heated. We waited with hopes, but not functioning. My husband called up, and said will send the management team but somehow did not turn up until checked out. So, NO POINT OF HAVING JACUZZI IF THE HOT TAP WATER IS NOT FUNCTIONING. Many playgrounds. Even we had one at level 21, however, so dusty. The indoor playground only has 1 slides and foosball. No other attraction inside. As for arcade, we paid to play Air hockey table for nothing! Indoor swimming pool with heated water and outdoor playground were good. The sauna was not up to par. Not heated regardless of how much water we poured on. Not so many halal outlets for Muslim at the mall. Conclusion: Will not repeat.

Good experience, room is big and clean. There is also a paid shuttle service to First World, which makes us convenient. Hotel stuff (the young man) is great and very helpful. However the other stuff (the young girl) is a bit hard to communicate, but can see she is trying her best to help. There is also a gym room there.

The staff was incredibly helpful, welcoming, and attentive to our request, truly elevating the hospitality experience. We were thrilled to be upgraded to a newly refurbished 2-bedroom suite, having the extra space made our stay so much more comfortable. Huge thanks to the front desk for the unexpected surprise—their hospitality is truly top-tier. Just one small improvement - the spotlights at the street make the rooms too bright for sleep. I would suggest the hotel management to consider to install thicker black out curtains.