Hotele Romantic w: Riyadh Province, Saudi Arabia

Review: 5-Star Comfort with a Small Location Caveat Overall Rating: ⭐⭐⭐⭐⭐ I recently stayed at Centro Olaya Riyadh and had a wonderful experience. The hotel itself is impeccable—the rooms are modern, sleek, and exceptionally clean, offering a perfect urban retreat in the middle of a busy city. What I loved: Service: The staff were professional and went out of their way to ensure a smooth check-in and comfortable stay. Facilities: The rooftop pool and gym are highlights of the property, offering great views and a chance to relax. Vibe: It has a very chic, lifestyle-focused atmosphere that is perfect for both business travelers and couples. The only downside: The only thing to be aware of is that there aren’t many shops or convenience stores within immediate walking distance of the hotel entrance. If you need snacks, pharmacy items, or a quick retail fix, you’ll likely need to take a short Uber or drive to one of the nearby malls or commercial strips. Verdict: Despite the lack of immediate shops nearby, the quality of the hotel and the service make it a 5-star stay for me. I would definitely stay here again, just with a little more preparation for my personal supplies!

It’s was great sty in Movenpick hotel really enjoyed that great location and great service from staff and staff are very friendly and helpful people we really appreciate the service specially zaman khan from front office he’s very helpful and very friendly thank you

: Miałem bardzo przyjemne doświadczenia podczas mojej podróży. Obsługa była sprawna i profesjonalna od początku do końca. Personel był przyjazny i pomocny, a obiekty były czyste i zadbane. Podobało mi się również jedzenie — było świeże i smaczne. Ogólnie rzecz biorąc, wszystko przerosło moje oczekiwania. Gorąco polecam!

It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.

The hotel lobby is grand.  Housekeeping staff are good and they arranged the shoes for us neatly.  The spa facilities are great and jacuzzi is excellent.

續住的訂單，還挺不錯的，推薦！酒店正面背面都有入口，門口的服務人員很熱情，不會讓你碰行李的。旁邊還有網紅巧克力店。

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

It was a great choice for weekend. The only thing I didn’t like is the party upstairs which was so loud till early morning.