Hotele z: spa w Henan, China

This business trip, I stayed at the JW Marriott Zhengzhou, and the overall experience exceeded my expectations – truly a benchmark for high-end hotels in Zhengzhou. The hotel is located in the CBD's 'Big Corn' building, and the 38th-floor sky lobby has a fantastic ambiance. The high-floor rooms offer panoramic floor-to-ceiling windows with stunning views of Ruyi Lake and the city's nightscape. It's especially therapeutic when the lights come on in the evening. The room was spacious and clean, the bedding was soft and comfortable, and the soundproofing was excellent, allowing for a peaceful rest after a busy day. The bathroom amenities were complete, and all the details were well taken care of. Check-in at the front desk was efficient and smooth. The staff were polite, courteous, and responded to requests promptly and thoughtfully. Breakfast offered a wide variety of options, combining local flavors with international cuisine. The location is excellent, making it convenient for both business and leisure activities, including dining and shopping. It's suitable for both business travel and leisure trips. I'll definitely choose this hotel first on my next visit to Zhengzhou. Highly recommended!

## Facilities Generally very good. The only minor point is that the hotel uses central air conditioning, which often doesn't cool the room as much as individual units, typically maintaining around 22°C, and can sometimes feel a bit stuffy. However, the hotel's maintenance staff responded quickly, and after they cleared it, the room did feel noticeably cooler. ## Hygiene The room was immaculately clean and tidy. The housekeeping staff did an excellent job. ## Environment The hotel boasts a fantastic location, right at the subway entrance, which makes getting around incredibly convenient. ## Service The service was truly excellent. Any issues we had were promptly addressed by the front desk. A special mention goes to the complimentary drop-off service to Zhengzhou East High-Speed Rail Station on our last day, which was a very thoughtful touch and much appreciated. My only very minor suggestion would be to improve the consistency or quality control of the welcome fruit. I would definitely choose this hotel again on my next visit to Zhengzhou.

The overall environment is pretty good, and the breakfast at 68 is reasonably priced. The room had water and 4 complimentary drinks. The room itself was quite nice, and the staff were friendly. However, because the hotel is so large, finding the elevators was confusing. The map provided wasn't very clear. There should be more recognizable signs on the walls indicating room numbers and elevator directions. A concerning incident was when I couldn't find an elevator after walking around for a long time, so I decided to take the stairs down. To my surprise, the door on the first floor was locked. I had to go back up to the second floor to find an elevator. For safety, how can the bottom door of a fire escape be locked?

Le Méridien Zhengzhou boasts a unique and recognizable aesthetic design, perfect for Instagram-worthy photos. The surrounding commercial area is well-equipped, making it convenient to get around. A big thanks to Sylvia, who was warm and gentle, paid attention to guests' detailed needs, and provided just the right amount of service without being overbearing. The room was clean and comfortable, and the amenities were excellent. It was a pleasant stay, and I highly recommend experiencing it.

I loved my stay here! The staff were very friendly and helpful, and the location was perfect for the sight seeing I went to do with my friends! After a long day walking around in the sun and heat, the cool water of the hot spring bath attached to my room was perfect to relax and get refreshed for my adventures the next day! This hotel is perfect for groups of friends, business travel, or families with children! We didn’t realize it when we booked our stay, but there is also a water park in the hotel resort, which is perfect for kids!

It's okay. The best hotel in the area. There was a big fly in the bathroom. I spent a long time fighting it. The building I booked is the newest one in the hotel. It seems to be divided into two building numbers. Be careful not to go wrong.

The room was spacious with modern amenities like an automatic toilet and automatic curtains. The bathroom and shower room featured full marble walls, a large bathtub with panoramic floor-to-ceiling windows, and double sinks, offering ample space. Thoughtful details like a clothesline were much appreciated. Besides a king-sized bed, there was also a queen-sized bed, making it perfect for families with two adults and two children. The front desk and housekeeping staff were exceptionally friendly and enthusiastic. Check-in was handled on a separate executive floor, which also offered complimentary afternoon tea, a buffet dinner, and evening cocktails. Fresh fruit and milk were delivered to the room twice daily. They also had a fun activity for kids where they could collect stamps at the hotel and exchange them for gifts, which the children loved. The entire second floor was dedicated to breakfast, offering an extensive selection for both adults and children, along with a generous take-away service. Upon departure, the lobby attendant even gave gifts to the children and charging cables to the adults. Overall, the experience was fantastic, making it the best hotel stay during our trip to Henan. We will definitely stay here again next time we visit Luoyang. Highly recommended for families traveling with children.

Huge thanks to Karen, the Front Office Manager, for helping us get a room upgrade and planning our itinerary in advance. The concierge was super friendly, greeting us warmly and assisting with our luggage. The lovely lady at check-in thoughtfully offered us hot drinks, and Vivian at the front desk even gave us a kind reminder and some water for our journey when we were heading out. We really appreciate it! Our room was spacious, clean, and comfortable, and the housekeeping staff on our floor were so attentive. They noticed we'd run out of water, left a sweet note, and brought extra bottles, which made our Christmas feel incredibly warm and special.

Summary: This hotel was chosen blindly. Aside from its good location and friendly staff, all other facilities were subpar. Pros: The location was decent, close to several attractions and surrounded by cosmetic shops. While the view from the window wasn't great, the room was relatively large. Cons: The soundproofing was terrible. I could hear the TV and conversations from next door; it was extremely poorly soundproofed. I was also unlucky; the first night, a bunch of inconsiderate people next door played cards all night, making it feel like I was sleeping in a card room, which meant I didn't sleep a wink. Also, the shower in the room had very low water pressure and weak flow, making it impossible to wash my hair. It was repaired once but never fixed. For a hotel with a bathhouse, the shower facilities were extremely inadequate. I originally booked for three nights, but after two nights, I couldn't stand it anymore and switched hotels.

The check-in process was great, and the hotel service was very warm and welcoming. Lila from guest relations was particularly attentive and thoughtful. The room was well-ventilated, and the hotel's location was convenient. Overall, it was a comfortable and pleasant experience, and I would definitely choose this hotel again for my next visit. The service at the 6th-floor Chinese restaurant was excellent, and the food was delicious! The Kung Pao chicken and boiled beef were both very tasty. The breakfast buffet on the 3rd floor was very extensive, and the Roujiamo (Chinese hamburger) was especially good!