Hotele z: spa w Lancashire, United Kingdom

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

Fab place lovely lodges outside them could do with little clean but suppose it's nature the inside clean an homey all's u need is provided aswel the balcony was amazing way lead onto lake it's self so my son could b up close to ducks without being in water there is watersports shop bar restaurant playarea in an out crazy golf walking around lake is nice and central to go out exploring Windermere 30min drive and had an amazing day there also little chippy 5 min drive on north road think was called was lovely food and ok priced to

Easy check-in and friendly staff.

We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.

Absolutely amazing. Would recommend to everyone to stay here. The service is amazing from the very second you walk into the doors. Will be coming back in the near future.

Stayed at the Barton Manor hotel and spa with my daughter….we had a wonderful time….from arriving to leaving the staff can’t do enough for you…the breakfast is really nice…we did not book into the restaurant for evening meal, but I was told by other guests…that the restaurant food was delicious. We will definitely be going back .

Byłem zadowolony z pobytu w hotelu. Nie spodziewałem się dużej ilości jedzenia, które nam zaoferowano. Było przepyszne. Pokój był czysty. Tylko dywany są stare i parking jest trudny. Ale chętnie bym tam wrócił. Naprawdę podobało mi się jedzenie. Było różnorodne i można się najeść, aż się nie naje. Dziękuję i tak trzymajcie.

Stayed he a couple of years ago and loved it then! Really great location. Close to train station , bus stops, lots of supermarkets and across from a park! Perfect for families, pool on site to book. We had it to ourselves a couple of times. Love this place

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.