Hotele z: spa w Antsiranana, Madagascar

Check-in: 5/5 The check-in process was fast and efficient. All advance requests regarding the room were fulfilled perfectly, and the staff responded to my pre-arrival emails promptly and clearly. No security deposit was required. No welcome drinks were offered. Internet vouchers are available immediately at check-in, with a unique password provided for each device. A towel card for beach towels is also given. Reputable hotels should abandon the outdated practice of towel cards, especially since the towels themselves are worn and unlikely to be taken as souvenirs by guests. Check-out: 4/5 Check-out is strictly at 11:00. At 10:50 housekeeping was already waiting by the door. A two-hour late check-out came with an unfriendly surcharge of 50 EUR. Room (#814): 4/5 The room is spacious and well-appointed for a 4-star property, but I have to lower my rating due to visible wear and tear. The toilet paper holder was loose and falling off the wall. Both the shower and sink faucets were leaking and splashing water in all directions, causing water to seep from the bathroom into the corridor and the room itself. Hot water pressure was generally good, with only one disruption during a two-week stay. Toiletries are basic: shower gel, shampoo, and soap. The bathroom lighting is very dim. Wardrobe doors are saggy and do not close completely. The balcony door also does not close fully, so the latch cannot be engaged. While the hotel and island felt very safe (no risk of a break-in), if a neighbour on the adjacent balcony smokes, the smell is distinctly noticeable inside the room. The balcony view itself is pleasant. The in-room safe is spacious enough to fit a laptop easily. A mini-fridge is available but barely cools, and the minibar is empty. Only one small bottle of drinking water is provided upon arrival; guests must purchase any additional water thereafter, which is unusual for a hotel at this level – an odd area of cost-cutting. The air conditioner works efficiently. I found the mattress and pillows uncomfortable and slept poorly. The room is exceptionally quiet – no noise from neighbours or hotel staff. The only sound was a cow mooing in the nearby village in the mornings, which didn't bother me much. Housekeeping does not intrude early; cleaning is conducted discreetly, quickly, and to a high standard. Useful extras included a large beach bag and two umbrellas. There were occasional power outages, lasting from 5 to 30 seconds. Breakfast: 5/5 Breakfast is very good for a 4-star hotel, with a fairly wide selection, though the menu is identical each day except for two varieties of freshly squeezed juice that rotate daily. Fruits are limited to melon, pineapple, papaya, and bananas. Service is attentive and efficient, with plenty of available tables, including many with beautiful sea and beach views. There are never any lines. The only minor drawback: omelets were prepared slowly, likely due to low stove power rather than staff efficiency. Beach: 5/5 The beach is spacious, clean, and well-maintained, with sun loungers and umbrellas always available. Hotel staff regularly clean seaweed from the beach. Security guards are always present, so belongings could be left unattended without worry. Beach vendors keep a respectful distance and do not bother guests. The sea is generally clean, although occasional seaweed may drift in. Tides are minimal and do not cause inconvenience. The sun is very intense; sunscreen of at least SPF 50 is highly recommended during the first days. Pools: 5/5 The hotel has two nice swimming pools, both with plenty of loungers and umbrellas available at any time. Guests: The atmosphere is relaxed, mostly attracting couples without children. The majority of guests were from Eastern Europe (Poles, Czechs or Slovaks). I did not encounter any Russian-speaking guests at the hotel during my stay.

A great hotel by all parameters.Very delicious food mainly restaurant, just chic, very delicious rum.Each hotel staff is friendly, diligent, good-faith. People really try to make stay very pleasant.We have changed the room to better.The beach with clean sand and water.The souvenir sellers don't worry, the security is worth.Comfortable lying, large umbrellas for shadow.Comfortable and beautiful territory.In the pool Good evening.DJ Mike very friendly, fulfilled the request for music tracks.Good at a restaurant near the beach to drink tea, rum, coke.very good rest, great memories

Nous avons découvert cet hôtel car cela faisait un moment que nous n'étions pas venus à Nosy Bé. Nous ne regrettons absolument pas notre choix. De la navette d'arrivée à la navette de départ tout a été parfait. Une belle structure, une plage nettoyée tous les jours, le personnel toujours souriant et compétent, la bonne nourriture, les activités proposées, la piscine face à la mer et le superbe coucher de soleil. Un petit mot aussi pour son directeur très accessible et bienveillant. Bref tout cela pour dire que nous reviendrons et recommandons le Palm Beach Resort and Spa de Nosy Bé

It's as if you are not in a hotel, but in a family! The garden is beautiful, the food is fantastic! (The breakfast could be a bit more varied.) Definitely a place to return to!

Nice hotel great views. They kindly organized the pick up service from the airport. Very convenient to be clise to the airport.

设施一流，景色迷人，但服务人员真的很非洲，不要期盼太多。 Facility is great.nice infinity pool to swim and fabulous bey view. Room also big with a very good bathtub . Try their massage you be surprised. Let’s talk about things need improvement. 1.mid night to 2am there’s construction knocking on going in restaurant which is right beside my room. I heard it loud and clear i just didn’t dare to believe this is what happened in a high end hotel. It’s common sense not to make noises during night time any level hotel. in the end i ran out 2am to restaurant to order them stop make noises at this hr. so they stopped. 2.then again 6am gardener is walking around besides my room several times. I can hear very clearly he is walking around and watering. Is that necessary to do gardening so early when ppl still try sleeping? really needs to train their employees to v some basic knowledge what not to do.