3-Star hotele w: Cornwall, United Kingdom

Ok I’ll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don’t like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins. Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The “luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable. Our room was 313 on the third floor. Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It’s not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted. The bath tub panel had a crack hole in it which could cause a cut if I wasn’t carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms. The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine. Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance. Look don’t be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you’ve seen on website so you know what room you’re getting.

Ok I'll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don't like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins. Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The ”luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable. Our room was 313 on the third floor. Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It's not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted. The bath tub panel had a crack hole in it which could cause a cut if I wasn't carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms. The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine. Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance. Look don't be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you've seen on website so you know what room you're getting.

Sea view room, several windows with great views, simple breakfast provided (worth about 12 pounds), the food in the hotel restaurant is also good, there are many people every day, there is an Italian buffet on Friday (15.5 super cheap), a lot of dishes, just They are all very filling dishes, so they are cheap. You don’t have to worry about customers eating too much, but it is more than enough to try them all~

It was excellent. A lot of unreasonable bad reviews about this place but the cleaniness was fine, facilities more than adequate, and the staff was friendly. The on-site restaurant was excellent as well, again great staff, and the food produced looked like the chef took it seriously too. i.e. homemade tartar sauce, homemade sweet chilli sauce, fresh battered fish. Good beer selection on draught too.

Really loved that it was so easy to check in , an ideal location with a beautiful breathtaking view , the room was worth the price it was immaculate and had everything we needed , staff were very friendly and accommodating . The reception staff member even took our bags to look after for a few hours after we checked out to avoid us having to lug them about . Compliments to the staff

Surf Festival :- TV was down for 2 days ; aerial booster for several hotel TV' S was damaged by Boardmasters overload ! 50,000 people! Breakfast was a separate payment for 2 weeks ! A nuisance. It was on 2 bus routes ; to the station ; IE on the main road or in the hotel sideroad. I liked the zoo laid back meerkats , with paws up , eyes closed! Sun Bathing! There are family visits IE zoo, aquarium , beaches, and body board surfing.etc. You can board a Newquay bus for your hotel trips. IE Padstow , or Truro, just a few stops, saves walking. A grade 3 basic hotel but adequate.

This was a wonderful hotel. I highly recommend ordering breakfast. The owner and hostess were wonderful, and the room was so clean I slept like a log. I'd love to come back with my family next time. If you're looking to experience a British B&B, definitely book here. I give it a 10 out of 10. It's a great value for the price and cleanliness compared to other places. Personally, I thought it was incredibly clean. And because the hotel is small, there were a lot of families and people with a sense of community. You can't go without making a reservation in advance. There's a beach near the hotel, and there's a Mexican Inn for dining, but I can't recommend it. It's probably better to ask the hostess. There's also a small pub on site, so you can have a drink in the evening. Because they're British, they're not overly friendly, but they have a comfortable, friendly demeanor. I hope they continue to run this hotel for a long, healthy life. ❤️

A really great stay on top of Tregenna hill overlooking St Ives. The hotel has multiple buildings and lots of facilities. Great for lovely walks with views and sitting and watching the ocean. We stayed in Lowarth which is a self-contained building with two bedrooms, two bathrooms and an upstairs kitchen and living area. It was really quiet and comfortable!

The boss is very nice, amiable, enthusiastic, hygienic and very clean. The boss also cooks a hearty breakfast and eats it. The room is big and the bed is very comfortable. The pillows and quilt covers are brand new! Will book this again next time!

Our room is not in the main building. We have to walk upstair to a first floor high extension building. My booking hasn't mentioned this. It just like a B&B room, but this is a 3 stars hotel. If I know before hand, I will not book this hotel.