3-Star hotele w: Sabah, Malaysia

The hotel is clean, comfortable, and located in a very convenient area near Gaya Street, restaurants, and shopping spots. The staff were friendly and welcoming, making the whole stay even more pleasant. The room was spacious, cozy, and well-maintained with everything we needed. Great value for money and perfect for both short and long stays in Kota Kinabalu. Highly recommended and would definitely come back again!

Room was spacious and very clean. Very comfortable with 2 pillows each bed. Toilet also very clean and has enough towels for 3 of us. Hotel staff also was very friendly and helpful especially during check in. Breakfast buffet not many choices of food but still enough to make stomach full. Location wise very good. Near to Pasar Philippines and next to Central Point mall. Easy to get anything around there. Had a very pleasant stay and will consider coming back.

Świetny stosunek jakości do ceny. Hotel był bardzo uprzejmy, spełniając moją prośbę o dobry przydział pokoju. Pokojówki są miłe i dumne ze swojej pracy. W chwili pisania tego tekstu wszystko w tym hotelu zasługuje na solidne 4 gwiazdki. To naprawdę świetny, solidny produkt ze względu na niedawny remont. Powiedziałbym, że 70% pokoju, z wyjątkiem łazienek, przeszło remont. Ale i tak cały pokój był nieskazitelnie czysty. Klimatyzacja działała bardzo świeżo i chłodno. Nie było żadnych zapachów. Obsługa pozostawiała wiele do życzenia. Recepcjonistka była wyraźnie przytłoczona pracą. Tylko nie otwierajcie katalogu pokoi i nie oczekujcie, że zapewnią usługi, które tam są, na największej bezsensownej stronie, jaką kiedykolwiek widziałem w hotelu. Będzie dobrze. Powiedziałbym, że całkiem podobał mi się pobyt tutaj, mimo że przyjechałem z niewielkimi oczekiwaniami.

It was a pleasant stay. The location was good, near gaya street where people can go to the night market and morning market. The room was cozy and the staffs were accomodating enough. Overall, a good stay.

Good value hotel. Pro: Free bottled water, and free water filter at the ground floor. The staff are polite. Clean room.Close to gaya street. Con: The bathroom has a bad smell on rainy days (that's normal, just leave the windows of the bathroom open)

I had a wonderful stay at Cititel Express Kota Kinabalu. The room was clean, nicely designed, and very comfortable, making it easy to relax after a day out. Breakfast was perfect—delicious and satisfying, with a good variety to start the morning right. The location is excellent, right in town with easy access to shops, restaurants, and attractions. Overall, it’s truly great value for money. I would happily recommend this hotel to anyone looking for a convenient and comfortable stay in Kota Kinabalu.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

Podobnie jak większość, jeśli chodzi o natężenie i ciśnienie wody w prysznicu. Obsługa hotelowa była bardzo uprzejma, otwierając główne szklane drzwi i pomagając mi z bagażem, a także zarządzając parkingiem rezerwowym przed wejściem do hotelu. Przestronne i jasne lobby windy i korytarz w pokoju hotelowym. Widok na morze z pokoju. Położenie naprzeciwko centrum handlowego Suria Mall, w odległości spaceru od wielu atrakcji miasta, takich jak Pasar Besar, targ rybny, ulica ***a, a także liczne restauracje i pralnia. Jedynym minusem jest zapach w łazience, który utrzymywał się przez 2 dni z mojego 3-dniowego pobytu. Zarówno w moim pokoju, jak i w innym pokoju mojego towarzysza podróży.

Overall the stay was okay and the place was comfortable. The location is good. There's many food courts nearby and very accessible if you want to go to KK town. The main downside is the parking. There was no parking available, which was quite inconvenient. I think this is something that really needs improvement, especially for guests who are driving. Other than the parking issue, everything else was fine. It was a great stay except for the parking. Thanksss

opposite the hotel have few very local kopitiam, good to have the breakfast over there. and, the hotel have a instagramable staircase inside the hotel too.