3-Star hotele w: Washington, United States

Discovered this spot on a website about hot springs in the state of OR while trying to figure out where to spend NYE by myself as a single woman in need of some R&R. Booked through a third party site to get a tiny discount, but a tad nervous about what it might be like because the pictures didn't quite do it justice. Showed up with low expectations and had my mind blown! Room and bed were ultra comfy! I got a room with a private balcony and personal hot tub on it — so amazing! No chlorine in the personal hot tub and all fresh mineral water. At night, while sitting in one corner of it, I could barely even tell that I got one of the cheaper room options of this kind that faced the parking lot ;) During the day... obviously I could see the dang parking lot, but whatever, next time I'll pay more for a forest facing room. The communal hot springs and mineral pool + sauna & cold plunge were AMAZING. I went after 8pm (adult hours 8-10pm) to avoid children. One couple unfortunately thought it was appropriate to blatantly ignore the huge sign at the door and allow their 8 or 9 year old son into the outdoor hot spring, but I just ignored them because ain't nobody got time to police other people's poor choices on a holiday that I was trying to relax. I had at least 20 mins of the big mineral pool all to myself so I swam & even got the sauna to myself at one point for about 15 mins! Cheeseburger and cocktails at the bar were AMAZING. The bartender was so kind. Burger exceeded my expectations — I'll go back for a proper meal after 5pm next time (I got there too early, starving, so missed fancy dinner). Free bites and a champagne taste in the lounge with live music for the holiday was a TREAT. And especially loved the free sparkling apple juice in my room to ring in the new year solo. Hiked on the property after dinner — GORGEOUS. I'll be back for spa treatments next time too! Booked too last minute and couldn't get a massage in, sadly. Slept like a baby. My only complaint is the room was so bland — no art on the walls! And as mentioned, the photos on the website I booked the room through didn't do it justice either! Additionally, no one answered the phone when I called trying to book, which was frustrating, and they didn't even have a voicemail or anything set up to figure out calling back later. Nonetheless, if y'all need art — I've got a ton to hang & accept commissions! Would 𝓵𝓸𝓿𝓮 to help promote this amazing place & be a bigger part of it in the future!!

Location is convenient for South Tacoma. Public areas and rooms clean. Not that it is a located in commercial urban area with theft, I saw a van window was broke in to and tools were stolen. If you stay anywhere, park away from the fence in well lighted area and do not leave any valuable in your vehicles. ***** and theft are problem all over many states, so must protect yourself.

Everything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.

Easy check in, customer friendly and nice. No lift, must carry luggage up stairs to the room (2 bedroom penth house), level 1 is king size bed with table and chair with ensuite toilet, upstairs is queen size bed with ensuite toilet. Room is big with kitchen,electric hob, pot, bowl, plate, fork, spoon, knife, chopping board, pepper, salt, dish wash detergent, A lot of hanger for clothes, got iron board and iron, washing clothes is usd 3 per wash for 30mins and dryer is usd 3 per dry for 60 mins. Can Request for basket to put Washed clothes on dry clothes in basket, get it from reception. Everyday got breakfast, good variety, fruit juice, milk, coffee, chocolate milk, normal milk, yogurt, takeaway nicely packed burger jimmy Dean burger), pancake, has brown, scrambled egg, hard boiled egg, meat patty, black bean, vegetable (corn, carrot, green bean, long bean), got garnish and miso soup, quaker oat with different flavours. Got free sauces like tomato sauce, barbecue sauce, peanut butter, maple syrup, Nutella, grape and strawberry sauce. Juices available are apple, cranberry, orange juice. There is free plain bread for you to toast your bread in toaster. Car parking is free. Bath room with body wash, hair shampoo and hair conditioner. They will give floor mat, big bath towel, hair towel, basin towel. There is hair dryer (don't bring ur own hair dryer like Dyson supersonic if urs is singapore three pin plug coz voltage different cannot use in USA). There is 3 TV in total, one at living room, 1 in level 1 room another TV in level 2 room. There is fridge with freezer in the kitchen. I love my stay at residence inn!!

The receptionist was kind enough to let me check in even though I reached at 12pm! The room is big and clean. It even has a coin laundry too, which is a major plus. The cafe next to the hotel has nice and affordable food. However, the sound proofing can be improved as I can hear people walking past my room.

I had a very pleasant stay at this hotel. The staff were incredibly friendly and always willing to help, offering assistance whenever needed and making me feel truly welcomed. The room was spotless and very well maintained, which made the stay comfortable and relaxing. The facilities were also excellent, with everything thoughtfully provided and well organized. Overall, the experience exceeded my expectations. I would definitely stay here again and highly recommend it to others.

Wrote a review directly to the hotel so will keep this shorter. Check in clerk was amazing.. but Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk Beautiful hotel and location is amazing Room was a little on the dirtier on the other side Small fruit flies flying in the sink , pillows were dirty some lights didn't work Didn't really care about those things until was told hotel denied this elevator incident happening. Conflicted if I would ever stay here again. Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this

The staff is great. Super friendly and accommodating. Checking was a breeze on Thursday afternoon. The hotel itself has a very nice small front lobby/breakfast area. This is the only area that appears to be updated and kept super clean. We had stayed here years ago and I think things have slowly degraded since our last visit. Our first night we stayed in a standard queen room. The main hallways and rooms are really starting to show their age. They are superficially clean but when you look a little closer the stains and blems start to show. Bed was incredibly hard almost like sleeping on a box spring. After a bad night trying to sleep in this room we asked for another room and upgraded to a king suite. The suite rooms are much larger in size with a separate bedroom and pullout couch. Same issues though, the couch had stains that we could not even begin to identify and probably would have lit up as a rainbow under some black light. Had to throw a sheet over the couch just to be able to sit on it. The cabinets holding the microwave seemed to be bending under the strain and we didn't dare touch them as it looked like they were going to fall right off the wall. The location is a little tricky the first time you try and locate the place, its tucked back off of a side road by the freeway. Overall this is a mid range hotel with decent pricing. Would love to see some updates done before we go back to it.

There were other cheaper hotels I could have chosen but this one had free breakfast on Christmas morning so that was what got my attention. When I arrived at my room, it was very cold. The fan was set for AC. And on Christmas Eve, we didn't need cold air. This was the first domino that made a series of unfortunate events: I tried to set the fan to heat but it looks like it is set only for AC or fan (blowing cold air). We were just too tired to call the front desk to request a different room. My girlfriend then took a shower with super hot water. She didn't turn on the fan in the bathroom or close the door as she wanted our room to heat up. The vapor got soooooo thick in the room that it set off the fire alarm. I jumped on the bed looking for the reset button but I cut my finger in the process. There was no silence or reset button. I called the office right away when the alarm turned off and explained the situation. I feel sorry for the few guests that stayed that night. The hotel is in excellent condition, one of the best maintained in Yakima. I just wanted to add that we people do goofy things and what we did was goofy. I know we would not have set the alarm off if the air fan could be arranged from AC to hot air given that it is December and we don't need AC in the room, just a thought.