Great looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
Jeśli jesteś obcokrajowcem lub turystą krajowym, możesz rozważyć prywatność i komfort tego hotelu.
Ten hotel jest naprawdę wspaniały, z piękną przyrodą, ale lokalni goście psują jego komfort. Zobaczysz gości palących w strefach dla niepalących, takich jak basen. W najgorszym przypadku personel hotelu nic nie robi, mimo że są tam wyraźne znaki zakazu palenia.
Najgorsze jest to, że około 6 rano słychać bardzo głośną irytującą muzykę, a najzabawniejsza jest muzyka używana przez osoby ćwiczące zumbę w pobliżu pokoju gościnnego. A kiedy poprosiliśmy gościa hotelowego o pomoc, otrzymaliśmy odpowiedź: „są zaplanowane zajęcia zumby”, skąd gość będzie wiedział, że będą.
Szczerze mówiąc, czystość jest dobra, a jedzenie przeciętne.
The location is excellent, and although I had to wait an additional hour for my sea view room, it was completely worth it. The staff at both the reception and breakfast areas were extremely friendly, and my room was spacious and clean—perfect for a solo traveler
Always stay at this hotel visiting Manado
Next to shopping malls and eatery places the staff are excellent for their services for my entire stay at the hotel and had good breakfast in the morning with lots of variety to choose from.
Will recommend this hotel to others
The hotel has seen better times and requires major rehaul. Moldy walls, degrading furniture, poorly washed bedsheets, old towels. The staff is friendly though.
wiele dobrych rzeczy, ale rzeczy do przeglądu
Jak zdajemy sobie sprawę, że gdy zadzwonimy do faceta na recepcji w nocnej zmianie telefon był niewłaściwy, więc był zawsze zajęty, to nie było właściwe, ponieważ zmusiło nas do zejścia do sali, aby z nim porozmawiać.
Mimo, że pokój był czysty w jednym momencie pojawił się kakao
Wir waren 12 Tage im cocotinos und haben uns sehr wohlgefühlt. Das Personal ist einfach Klasse , super freundlich , alle Wünsche wurden erfüllt. Wir hatten sehr viel Spaß, mehrere Ausflugsziele kann mann von dort aus gut erreichen. Die Unterkunft ist sehr schön gelegen und bietet vollste Entspannung. Sie ist nicht nur zur Durchreise geeignet. Kleiner Tipp, ich bin noch nie mit so vielen Schildkröten geschnirchelt.
Ganz lieben Dank an die wundervollen , freundlichen Mitarbeiter.Wir können es auf jeden Fall weiterempfehlen.
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8,8/10
Very Good
RRourouxinThis is definitely the best resort in Manado. Although it is a little far from the city (but the absolutely beautiful sea view must be far from the city), it has its own pier and dive shop. Who knows my family, why there are no Chinese people staying here.
I went to stay at 2 pm, and I arrived more than an hour early. There were welcome drinks and sandwiches (I really didn't expect sandwiches), which was very considerate. The resort is small but very beautiful, with a very, very good sunset, and saw the blues moment. I booked a waterfront room, and the sea is right outside the door. It was suffocating. Where can I find such a room at this price! ! ! And the room is very large. I didn't take a photo of the shower area. It was clean and large, and the decoration was unique. (Can you take a new photo of the official website? Your resort is amazing, and the photos in Ctrip are too ugly)
Dinner starts at 7 o'clock. Because it is far from the city, I basically choose to eat in the hotel. The price is OK and the taste is OK. After all, I am really not used to the dishes in Manado, but this one is OK.
This must be a great resort for divers. It has its own dive shop, its own speedboat, and daily dive site itinerary. It really exceeded my expectations. I will definitely come to Cocotinos again next time I come to Manado.
The staff said that their boss is Italian, and he wrote me a handwritten thank-you letter when I left💌This kind of service is really touching. I hope your business will get better and better. Friends who come to Manado to dive should take a look at this store💗100 points recommended
ZZmeyerGood location, fine rooms. Love the breakfast - a lot of options, awesome quality of foods, but there is no coffeemachine there. Rooftop pool with great view was dirty. Recommend it if you need city base for your nearby adventures or just transit.
GGuest UserTitle: A Truly Incredible Experience with Exceptional Staff☺️
We recently had the pleasure of staying at Tahuna Beach Hotel and we must say, it was an experience beyond compare. From the moment we stepped into the lobby, we knew this was going to be a memorable stay.
First and foremost, the staff at Tahuna Beach Hotel deserve all the praise in the world.
They were not just attentive, but genuinely caring and went above and beyond to ensure every aspect of our stay was perfect. Whether it was the friendly greetings at the front desk, the impeccable service from the kitchen team, or the extraordinary gesture from the general manager who even provided transportation for us in his own car to the pier area for our next destination, every interaction left us feeling valued and welcomed.
Despite their limited English proficiency, the staff's dedication shone through in every interaction.
-I encountered a mishap during my trek to Mount Awu, where I misplaced my instant camera. A local found it, and with the help of Gilbert, one of the hotel staff members, the camera was safely retrieved and ensured it was in good condition. Additionally, when I slipped while trekking, my local guide called Gilbert, who promptly drove himself to arrange for me to be transported back to the hotel, ensuring my safety and well-being.These acts of kindness and exceptional service truly made my stay at Tahuna Beach Hotel and Resort unforgettable.
Thank you so much🙏🏻
I can't wait to have the opportunity to return soon.
ZZTRISComfortable Luxury Stay with a Fantastic Pool Experience
My stay at Four Points by Sheraton Manado was overall a very satisfying experience. While there were a few minor shortcomings considering the hotel’s price range and brand level—such as the absence of a hairdryer in the room—the overall quality of the stay more than made up for it.
The room itself was quiet and comfortable, providing a relaxing atmosphere throughout my stay. The bedding was especially cozy, ensuring a good night’s sleep, and the bathroom was clean and well maintained. These fundamentals were executed well, which made a strong positive impression.
One of the most appealing aspects of this hotel is its flexibility with check-in and check-out times, which adds convenience for travelers with varied schedules. However, the true highlight is the swimming pool, which is available until 9 PM. Being able to enjoy the pool in the evening significantly enhanced the overall experience.
The poolside bar also deserves special mention. It offers a wide selection of food and beverages, and interestingly, guests can order additional items not listed on the main menu—such as pizza, sandwiches, and burgers. This flexibility adds to the sense of comfort and hospitality.
Despite a few details that could be improved to better match the hotel’s pricing and branding, Four Points by Sheraton Manado delivers a quiet, clean, and comfortable stay with excellent pool facilities, making it a strong luxury option in Manado.
GGuest UserThis place was a great experience at first--the welcome drink and free breakfast were nice experiences, and the staff was incredibly personal and warm. The room was a standard normal-to-high end solo traveler or coulples ranges.
Then came the wild, endless brawl in the hallway outside my room. I was afraid to even open my door. Then, while checking me out, I was told I'd need to pay basically one more night's work in order to rectify that I was ”a menace” during my stay. Justifications for this decision included minor spots left on the toilet sheet” and a picture of a wet bathmat I'd left on the floor. Next came wild proclamations that I had urinated all over the floor (according to them this happened the day before arrival); that I had left puke all over the room; and, most audatioualy, the claim that I had started that riot (during which at least two people were arrested and I had not left my room.
An hour of arguing later, we were told that we had to play.
Ruthless, lying, **** management, but could be a great place. For now, stay away.
GGuest UserFirst the service was bad, we ordered 3 french fries and 1 banana fritter at the pool, only arrived 2 french fries ( 1 french fries and banana arrived 1 hour later, they brought in the room). Second, no information about the breakfast policy for kids. After we enter the dining area while the kids having their breakfast suddenly the staff comes and informed us that we must pay extra for the kids. And we said, no information about that, the staff said it is on the breakfast voucher which the font super small and no one can read that. Next time better, but I dont think staying in this hotel again near future. Despite the facility, the service was bad.
SSanggwon ShinIt is one of the hotels with good cost-effectiveness among the accommodations I stayed in Manado. Additionally, the room I stayed in on my second visit was in the annex, and although the rate was a little cheaper, the facilities and structure were inferior to those of the main building. Please keep this in mind.
GGuest UserThe facilities are old, but the hot spring is very nice. The service is not good. The arrangement is not good. It is in the same room as the wedding room. It was noisy from 11pm to 3am. We couldn't coordinate and basically didn't sleep all night. In addition, I suggest changing the bedding. I believe it must have been washed, but first, there is a smell, and second, it is too disgusting to see all kinds of stains!