El hotel ofrece una experiencia placentera con sus amplias instalaciones y un entorno natural impresionante. La atención del personal es excepcional, y la variedad de servicios, como la piscina, contribuyen a una estancia agradable.
Sin embargo, en la primera planta, se pueden escuchar muchos ruidos desde temprano, lo que puede afectar el descanso. Además, en cuanto al cuarto de baño siendo un hotel de 4 estrellas no debería de tener bañeras sino plato de ducha, el agua no regulaba bien la temperatura, lo que fue un inconveniente durante la estancia.
El lugar en el que está ubicado es genial, en el centro de todo, el lugar es precioso y lo tienen bien cuidado, la habitación compartida que me tocó muy limpia, al igual que el baño, la zona común de cocina y comedor genial, en si el lugar para mi es de 10
Cositas que mejorar pero que no las voy a usar para desvalorizar el lugar, es el personal, que creo que probablemente lo solucionen, tuve que ir a tocarle la puerta a una de ellas que creo que se aloja en el lugar porque tenía la música a full a las 11 de la noche y se estaba montando un concierto, salía por las instalaciones y no tenía en cuenta que hay huéspedes e iba alzando la voz o cantando como si nada. Quitando esa parte volveré a repetir en el mismo lugar y lo he recomendado a amistades porque me ha encantado.
junior suite was great!
very good value for money considering i booked last minute
stayed at the new wing just opened/ refurbished a week prior to my stay
there was a executive lounge offering free snacks.
the pool is a bit small but the sundeck was really nice
Fantastic apartment. Not large, but everything you need. And the view is spectacular and it's great to come back in the afternoon and relax by the swimming pool. They don't clean your apartment and don't refill the coffee, dishwasher tablets, etc. But there is a supermarket next door with everything you need.
Po przyjeździe pobierają opłatę za dziecko, które już uwzględniło w rezerwacji bezpłatne dziecko. Pobierają 100 euro jako depozyt, który nie jest umieszczany w rezerwie, a bardzo młoda dziewczyna w recepcji odpowiada źle, jakbyś był analfabetą. Mówi ci nawet, że w e-mailach nie używa się Ñ, jakbyś był głupi. Mówi ci, że twoja córka ma 12 lat, jakbyś chciał okraść hotel, gdy ma przed sobą dowód tożsamości dziewczyny, która. brakuje miesięcy do ukończenia 12 lat. BEZ PRZESTAŃ OBRAŻAĆ.
Pobyt był wspaniały pod praktycznie każdym względem — hotel jest bardzo przyjemny, z doskonałym wyposażeniem, spokojną atmosferą i fantastyczną lokalizacją. Obsługa była zawsze przyjazna i pomocna, a ogólne wrażenia były bardzo pozytywne.
Są jednak pewne kwestie, które można by poprawić: dostęp do krytego basenu jest płatny (15 euro za jedyne 90 minut), wymiana ręczników basenowych kosztuje dodatkowo 1 euro, a przez 3 dni pobytu ręczniki kąpielowe w pokoju nie były w ogóle wymieniane. Śniadanie, choć dobre i podawane w przestronnej sali, mogłoby być bardziej urozmaicone.
W szatniach spa, mimo że są przyjemne, dostępne były tylko dwie kabiny prysznicowe — co może być niewystarczające, gdy jest więcej gości chętnych do skorzystania z przestrzeni, choć całkiem przydatne było wzięcie prysznica ostatniego dnia przed powrotem.
Ogólnie rzecz biorąc, polecam Estival Islantilla, ponieważ oferuje wspaniałe wrażenia, ale z kilkoma szczegółami, które wymagają poprawy, aby spełnić oczekiwania prawdziwego czterogwiazdkowego kurortu.
A experiência foi boa ,o atendimento de chegada foi excelente.O quanto estava em perfeitas condições de limpeza e muito bem apresentado.
O ar condicionado não fazia frio suficiente,ao qual foi reclamado e ficou quase igual (passei calor ).
O estacionamento é excelente.
As piscinas exteriores e SPA são excelentes.
Overall, common areas are modern and spacious. Some rooms have beautiful views over the city, botanic garden, and sea side. The hotel also offers very good facilities such as the pool, jacuzzi & gym. The breakfast is exceptional with lots of variety to pick from.
However there were quite a few disappointments: service at the bar was really bad, with staff sighting and making faces when you ask to order something, the inner spa is at additional cost and the rooms are very small which does not make it worth the price we paid.
Bardzo dobry
Oceny: 111
8,6/10
Cena od
838 SAR
za noc
Sprawdź dostępność
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8.8/10
Very Good
SsaharamoonI still had a little bit when I booked this hotel. Two nights 7000 included three meals, not including children's meals. Look at the comments and say that the breakfast is rich and worried about stepping on the pit. After arriving, the more you live, the more you don’t want to go, it’s a bit like c lu b
Med, there are various activities every day, according to the age of the child, you can play until 11 o'clock in the evening. The hotel faces the beach, walks left to the lively night market and restaurants, and to the right is the volleyball court. There are no Asians here, and the waiter will be very enthusiastic to us. The most cow is the meal. I am too lazy to eat salmon. The sweet red shrimp is longer than my palm. There is also wheel cheese pasta. The fresh juice in the morning is fresh. We can't eat it for two days.
GGuest UserThis hotel is punching above its weight and winning. The staff are all really friendly and really take pride in making sure your stay goes well. While on holiday I had a problem with my suitcase not wanting to unlock (likely due to being thrown about in the plane). The staff helped me and found a solution to get inside by cutting the tags and smoothing them off to avoid injury. Without which I'd have had no clothes for the trip.
While in Spain we had the national power outage which was totally beyond anyone's control. The staff handled this the best they possibly could. Allowing us to gather water from the pool to aid with flushing toilets, which were affected by the power outage. Providing us with candles and matches. As well as the rooms having a torch inside. When the power came back on, they organised a get-together with complimentary drinks and nibbles to thank us for our patience. This was a lovely touch even though this wasn't the hotels fault. The room I stayed in had recently been renovated and I was so impressed by the new design and choices that had been made. The resort was kept clean all the time by the fantastic cleaning team who were always doing something. All members of staff were friendly and were on board with the hotels pledge to reduce its environmental impact. The hotel doesn't have dedicated parking but on street free parking is so easy to find between the hotel and the park that this isn't an issue. The location is minutes away from the seafront and a selection of places to get breakfast and other meals.
I've been to this hotel before, but I've seen a real improvement this year in how Sahara Sunset is being ran. I look forward to seeing how they continue to develop.
AAnonymous UserI’m usually staying at Ritual hotel when in Torremolinos and always had a great experience… No this time when I didn’t see staff members at the reception being more flexible in order to satisfy customers request and experience.
When I made the reservation, specifying a strong preference for a room not located to the ground floor, upon arrival and check-in I was informed but the front desk that my assigned room was on the ground floor, directly contradicting the preference I had clearly stated in the booking notes.
I immediately raised the issue to the hotel staff reminding them of my prior request and I was told that the hotel was fully booked and not other rooms were available.
I strongly believe that my request could have been accommodated if they would have taken in consideration my enquiry during the room assessment … the clearly didn’t have mindset of customer centricity which was very disappointing.
LLAGIn terms of staff, I found it very weak. Check-in time took too long. Lack of friendliness among reception staff. And the same goes for the breakfast room staff. Not very friendly and with an apparent lack of desire/pride/interest in doing a job with sympathy and attention to the guest.
One last issue that I don't understand is that hotel guests do not have the right (without having to pay) to the reserved/exclusive area.
Strange, especially because it is a resort, where guests normally have full access to all areas.
MMikhailLocation is inconvenient, to the sea far, the hotel is somewhere on the hillside. Old rooms, breakfasts and dinners are presented with a lot of dishes, most of which are impossible to eat. The pool opens from 10:00 (as in all Spain), in 40 minutes before the cage starts to form a queue to take the lying. A terrible pool. Take the deposit is unclear why, in the mini bar room and something valuable is not available).
In short, the impression is not particularly pleasant.
I don't recommend. The price for such a high. We took it because we had to book one night.
CClaire MThe location of Don Alfredo is unbeatable!!!
You basically fall out of the hotel and into the old town of Marbella. That said, the hotel is not one of the newest and it's a bit rocked down, but still well kept. The room was very basic but clean, as was the bathroom. We didn't plan to spend a lot of time in the room anyways, so for our purposes it was perfect for a quite affordable price! 😀
The staff was kind and helpful and in the morning they brought coffee according to our wishes to the dining room table or also to one of the tables right outside at the entrance of the hotel. Coffee was great, but breakfast was not very impressive, so we only had a little bite, but always took some fruit from the fruit bowl 🍎🍏🍊
Parking outside the hotel was a bit difficult, but not far there was the possibility to park for free, just needed to circle a bit sometimes and get lucky with a spot getting empty right in front of us ... Altogether, we enjoyed our stay a lot ... The old Castillo de Marbella was right in front of the hotel and there was a little resto named El Rincón de la Muralla that would seat you right beside the Castle wall - very romantic at night! 💕 After dinner there, we only had a few steps to take to get into bed and enjoy a good night's sleep ...
As for the pictures, only the first one is showing the hotel, the rest are pictures taken in the old town Marbella, super close to the hotel - and just to prove how great this location is! 😎
GGuest UserA lovely boutique hotel (adult only) at a great location. Can't ask for a better location.... very quiet as it's on a side road and very close to the train and bus station. Lovely swimming pool on top floor where excellent breakfast was served. Friendly and polite staff. Great value for money too. Has already recommended to friends coming to Málaga.
XX~tinaThe most bare hotel I have been to. Kettles need to be rented for a charge + deposit. There are no cups or cutlery in the room. Mini fridge is empty. I think I can understand why the hotel went for such measures given the crowd that is staying there - too many wild screaming Britons. Breakfast tables have nothing but a cloth. Lounge chairs are bare plastic making them very uncomfortable to use. Most of the chairs are in fact not available for use because guests dump their towels to reserve them and then not show up for hours. Staff allow this behaviour. The loud entertainment went on till 23:30 (accompanied by partying guests next door) so if you want to sleep any time before that - forget it, it's like trying to sleep inside a night club. Beach towels are not provided, bathroom towels cannot be taken out so if you didn't bring your own - tough. It is a beach property but the beach is private and hotel guests do not get any discounts. The shower was hot and had good pressure but there was hair left in the drain. Beds seemed good at first but I woke up with back pain. Went up to take a look at the roof terrace which looked lovely but we didn't stay for a drink. All in all the hotel was not for us and certainly would not recommend it if you are looking for a relaxing place.
GGuest UserLovely resort and close to the beach Two outdoor adult pools, kids pool, indoor pool and spa. Restaurants, shops and a few bars locally. Good kids and adults programmes, really friendly staff. We were offered an upgrade to a two bedroom apartment with private balcony and outside terrace. This resort is not in the busy town centre but there is a good Uber service which we have used. Highly recommend
AAlejandro JMEl servicio del personal excelente , el apartamento impecable, buena limpieza, buena ubicación y relación calidad-precio muy bien. Repetiremos sin duda!!
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