Ogólnie rzecz biorąc, nie jest źle. Lokalizacja hotelu jest dobra, te miejsca są bardzo blisko. Jednak Wi-Fi jest fatalne, nawet korzystając z ich Wi-Fi lub własnego łącza, nadal nie mogę go dobrze połączyć. Poza tym widok na morze był w porządku, chociaż nadal jestem rozczarowany, że widok na morze będzie bardzo blisko hotelu, ale w rzeczywistości jest to nadal odległość. Dodatkowo śniadanie było w porządku, nic specjalnego, menu prawie codziennie takie samo.
Hotel offers a comfortable and pleasant stay. The rooms are clean and well maintained, and the staff are friendly and helpful. The location is convenient, with easy access to nearby malls Gurney Plaza and Gurney Paragon. The breakfast menu is somewhat limited, but it is still satisfactory. The room soundproofing could be improved, as conversations from outside can occasionally be heard. Overall, it’s a good choice for travelers looking for an affordable stay.
We stayed here for a family trip and overall it was a decent experience. The room was averagely clean and acceptable for a short stay. Basic amenities were provided, and everything was functioning properly.
The overall environment of the hotel was okay, but the property feels a little old and could benefit from some renovation or upgrading. However, it was still comfortable enough for our family to rest after a long day out.
In general, it’s suitable for families who are looking for a simple and practical place to stay, though not luxury.
this is my second stay here..will always be my frst choice if i’m in penang..love the hospitality,cleanliness and the strategic place…easy access to the beach and many choices of food nearby..
Lokalizacja: Ta lokalizacja jest naprawdę znakomita. Widok na morze był niesamowity. W pobliżu są stragany z jedzeniem.
Usługi: Przyjechałem późno w nocy, żeby się zameldować. Recepcjonistka nie była zbyt pomocna i niewiele wyjaśniała. Pojawiły się problemy ze śniadaniem – nagle okazało się, że w moim pokoju nie ma śniadania, mimo że zapłaciliśmy za nie razem podczas rezerwacji. Próbowałem wyjaśnić to kierownikowi działu gastronomicznego w Indiach, ale początkowo odmówił mi zaufania i poprosił, żebym poszedł do lobby. Dziękuję panu Vincentowi, za szczere przeprosiny ze strony systemu. Do kierownika działu gastronomicznego w Indiach: musisz nauczyć się szczerze przepraszać pana Vincenta i nabrać trochę kultury, bo słyszałem, że źle wypowiadasz się o innych klientach.
Jedzenie: Niewielki wybór, ale jedzenie było dobre.
Ogólnie rzecz biorąc, wrócę tu w przyszłości i życzę sobie, żeby obsługa była o wiele lepsza. Dziękuję
If you want to enjoy the beautiful beach, facilities and hospitality of a 5 star hotel you get the right choice of Hard Rock Hotel Penang. The hotel is far away from downtown where the attractions and fantastic street food are located.
The room is comfortable and I got a free upgrade to a sea view room. My partner slept well but not me because the pillow of mine is lumpy, felt like it had clumps of filling.
Overall I am satisfied with my stay in Hard Rock and had some good times.
Wszystko jest w porządku, tylko że znaleźliśmy szczura w salonie, który szukał jedzenia 😅 Myślę, że wyszedł z toalety, a drzwi toalety mają ogromną szczelinę, więc myślę, że to przez nią. Ale na zewnątrz hotelu jest pięknie, jak na Bali. Naprawdę podoba mi się ogródek i kawiarnia Biru Biru
To hotel położony tuż przy plaży. Jest tam plaża, na której dzieci mogą pływać i bawić się. To idealne miejsce dla rodzin. Lubię usiąść przy restauracji, aby podziwiać zachód słońca i zrelaksować się. Restauracja serwuje śniadania, ale niezbyt urozmaicone. Obok znajduje się przyjazny basen dla dzieci. Obok basenu znajduje się siłownia. Z siłowni roztacza się widok na morze, ale wybór sprzętu jest ograniczony. Sala na wzgórzu jest przestronna i czysta. Znajduje się jednak blisko głównej drogi, więc w środku nocy słychać hałas samochodów. Personel jest bardzo przyjazny i miły. Jeśli lubisz lokalne jedzenie, w odległości spaceru znajduje się lokalny food court. Jest tam duży wybór i pyszne jedzenie.
Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent.
I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk.
Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes.
Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment.
Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team.
Stafff is so Friendly, welcoming, and fast service.
Room: Spaciousness, cleanliness, and comfort of the bed.
Amenities: Quality of breakfast, sahur provided for fasting guest most importantly iftar menu all delicious price very affordable. Must try! Wi-Fi easy log in speed, and pool/spa available acceptable for city hotel
Location: Accessibility to transport or attractions. Most recommended city hotel in Penang
Świetny
Oceny: 2168
9,0/10
Sprawdź dostępność
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9,3/10
Great
GGuest UserTHE MOST AMAZING HOTE I HAVE EVER STAYED IN 10/10
1. Hotel Locaiton: Perfect as its not in the city and by the beach, amazing for relaxation. Hotel is surrounded by souvenir shops and street food. 10miute walk from Ferringhi Walk where there is a nice selection of street food but my favourite of all is that its just a 2 minute walk from my favorite restaurant in Malaysia, Ferringhi Garden. Penang trip isnt complete without going to Ferringhi Garden. Its an amazing restaurant with the most beautiful collection of plants, there is no other place like it in Malaysia.
2. The Hotel: Nothing bad to say about it. The design, the decor, everything about this hotel makes me want to stay there even longer. Its such a nice feeling being there. Facilities are clean and complete.
3. The Room: CLEAN. NICE. SPACIOUS. BEAUTIFUL. Every inch of the room is to my liking, i could not have asked for more. Mattress is thick and oh so comfortable. Aircond was cold. Room was very spacious.
4.The Buffet: The room came with breakfast for 2 and it was the perfect buffet to start each day with. Selection was incredible even better than a lot of buffet Ramadan Ive been to. They had everything from selections of breads, to nasi lemak with 12 different sambals, 5 different meat dishes to eat it with, assorted fruits, assorted cheeses, 2 types of porridge with the FULL suites of condiments, salads, pastries, roti canai with all the curries you will ever need, to your above average selection of continental breakfast menus like, beef bacon, beef and chicken sausages, hash browns, deli meats, smoked fish. And there is more! there is a made-to-order menu which many patrons are not aware of. I tried the minute steak and it was good!(pictured below)
PS: Hakimi from breakfast service was spectacular, I requested strawberries for my picky 2 year old and he delivered. On the other hand, ANIS FROM THE OMELETTE STATION WAS RUDE TO MY WIFE, SHE NEEDS TO IMPROVE HER SOCIAL SKILLS(this is my one and only complain)
Overall my stay was 10/10 and this will be the ONLY hotel i will be staying at if when im at Batu Ferringhi. I plan to go to Park Royal Batu Ferringhi Annually, its just that good!
MMaira176First of all, thanks to the receptionist, concierge, and housekeepers for attending to me during check-in also related staff for being polite. However, I would like to highlight an issue regarding whether it was Trip.com or Shangri-La Hotels and Resorts management that listed rooms not actually available to customers, despite costing thousands and above for one night. Because of this, I had to go back and forth changing rooms.
Additionally, the room itself was different from what was shown; it only had a jacuzzi and a fairly good seaview. Luckily, I only booked one night to see how it was, since the ratings were high. If not for the staff treating me well, I might have given a lower rating than this.
Please ensure that the rooms you advertise are accurate, especially since there is no refund and full payment is required. For improvement, please also address the issue of flies and insects while dining at the restaurants and bar. A five-star resort should be better than any stall.
AAnonymous UserOverall, we had a great stay at the hotel. The location was convenient and easy to find. One of the highlights was the variety of water slides and activities for kids, making it a great choice for families. We also loved the direct beach access from the hotel, which meant we didn't have to leave the property to enjoy the beach.
The breakfast was excellent, with a wide selection of food and plenty of options to choose from each morning.
The only downside was the luggage service. It took about 45 minutes for our luggage to be delivered to the room, and that was after I had called to follow up as it had not arrived yet. However, this was likely due to the large number of guests checking in at the same time, as we visited during the holiday season.
Despite this minor inconvenience, we thoroughly enjoyed our stay and would consider returning in the future.
GGuest UserThe room was quite satisfying. The family suite consisted of two rooms, both offering great views and large windows. The rooms were also very tidy.
The hotel's breakfast was rich and varied, and the staff were all very friendly, proactively smiling and greeting guests. A particular highlight was the swimming pool's proximity to the beach, which, despite the sand not being super fine, was very convenient in terms of location.
The only minor drawbacks were some details that could be improved in this older hotel, such as replacing the towels with fluffier ones, and providing a check-in guide that clearly marks nearby supermarkets, shops, and attractions.
RRG MikeThis was my first time staying at this hotel, and I chose a Premium King Room with a sea view and balcony. Overall, the room was perfect and I had nothing to complain about. The amenities were complete and well provided.
That night, we had dinner at Seafood Surfers. The prices were reasonable, and there was a wide variety of seafood choices. I especially loved the oysters, which were available as well. The breakfast buffet was great too.
In the evening, I wanted to visit the spa centre, but the prices were a little too expensive.
Parking was free, and the hotel is close to the beach. Guests can simply use their room card to access the connecting overpass bridge, which leads directly to the seaside across the street.
I would definitely return to this hotel again. The staff were also very helpful and friendly. Overall, there was really nothing much to complain about.
HHeihemaThe hotel is right by the sea, with the beach just beyond the lawn and outdoor pool. The staff provided excellent service, and check-in was very quick. I loved the lawn and big trees outside my window, especially when they were lit up at night – it looked beautiful. You can watch the sunset directly from your room or balcony, though many people go down to the beach to see it up close by the water. A short walk from there is the beach fire show. Turn right outside the hotel's main entrance, and you'll find a bustling night market in the evenings, with lots of traffic and activity. During the day, it's much quieter. It feels like a small town here, with many houses and even an amusement park, plus a surprisingly large Starbucks. As a Marriott resort, the hotel's facilities and services are top-notch. I especially have to mention the live cooking station at breakfast; both the freshly cooked noodles and vermicelli were delicious, but you absolutely cannot miss the soup – it was amazing! 👍
GGuest UserHighly recommended for families with young children! The room isn't huge, but it's well-designed, with comfortable lighting and a clean, odor-free environment. The shower has great water pressure and gets nice and hot. There are plenty of kids' facilities, and the pool is excellent, with super responsible lifeguards – parents of older kids can really relax there. There's also a kids' club for children under 12. They have a private beach, though the sea in Penang isn't particularly blue and has jellyfish, so swimming isn't an option. Part of the hotel is under renovation, but my room felt very new, likely recently refurbished. There's a Hard Rock Cafe on the ground floor with a live band every night at 8:45 PM, creating a great atmosphere. This is a family-friendly hotel with excellent value for money.
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