Hotele z: breakfast w Lower Silesian, Poland

Our stay at Hotel Europejski Wrocław was a mixed experience, with both positives and areas for improvement. Booking the hotel was a breeze, especially through Trip.com. The process was straightforward and hassle-free, which added to the convenience of our trip. The location is fantastic, offering easy access to the city centre and public transportation. One of the highlights of our stay was the mulled wine and winter tea served at the hotel café. They were absolutely delightful and perfect for the chilly winter weather! The room ambience was almost similar to Hotel Hetman in Warsaw—cozy and functional—but there were some issues. Every time we entered, the room smelled like wet carpet, which was unpleasant. Additionally, it lacked basic amenities such as an iron, ironing board, fridge, and slippers, which was disappointing. The room also wasn’t warm enough for winter, although the water heater and pressure were consistent, which was a relief. Unfortunately, the walls were quite thin, and we could hear our neighbours talking, which affected the overall comfort. Housekeeping did an excellent job of ensuring the room was tidy, though they strictly followed the “clean my room” tag system. On one occasion, even with the tag hung, our room wasn’t cleaned, but it was resolved the next day. The café staff were friendly and attentive, even though one staff member had limited English. Their effort to serve us to the best of their ability was commendable. Breakfast, however, was underwhelming, especially compared to our previous stays at Hotel Hetman in Warsaw and Hampton by Hilton Krakow Airport, which offered a more varied and higher-quality breakfast experience. Overall, while the hotel has its advantages, such as its location, easy booking process, and some friendly staff, the room conditions, breakfast, and service inconsistencies leave room for improvement. That said, don’t miss the mulled wine and winter tea if you stay here!

Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing. The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout. We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.

Excellent location, friendly staff, and great services! I even tried the gym and the spa (small but tidy and well-equipped). The bar was a bit pricey though; I paid 10€ for a cappuccino and a slice of cake.

Great hostel. The beds were comfortable and stable, with good-sized lockers and rooms. The location is amazing, and you can explore Warclow on foot with no problem. If you are here for the Christmas market, it is right in front of the hostel; it can't get better than this. Noise during the week is not a problem, since the market closes at 22hrs, but this is a neighborhood with several restaurants, bars, clubs, and casinos, so on weekends it does get loud later in the night, that is the downside of being in a central zone. My only issue with the hostel was with the showers. There is no place or support for you to leave your clothes and to dry ourself. For the 3 showers, there was only one stool that could be used for some support, but if you are there after someone, it won't be available. So, you will have to do some gymnastics to keep everything hanging from the curtain's bar. Not only that, but one of the curtains had a big hole right in the middle, making that shower unusable. Besides that, my stay here is really good.

Mixed feelings and let me explain why. Everything is brand new and very well designed, studios look great, just like in photos, lighting is nice, materials used are good. From visual pov it's all perfect, but there are some things that are crucial for good hotel experience that are lacking here. First of all beds are soft, too soft for me, same I can say about pillows - they lack that premium feeling. Next issue? Water pressure under the shower is low and as it's all brand new, I guess that's on purpose and I don't like it. And one last thing that caught me off guard - even if you have breakfast included, there are ”extra options”, that are freshly made that you need to extra pay for on the spot. Tbh it's a first time I met with such solutions and I don't get it - if breakfast is included in my room rate, why I have to pay extra cash for some poached eggs? Car park has a pretty narrow entrance but spacious spots so plus for that.

Good hotel with a large room. Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc. We're used to it differently from other 5-star hotels.

Very solid hotel close to train station and main square, bus and tram stop nearby. Big room, recently renovated. Only drawback is smell and dry air in the room, probably still due to renovation. Competitive price, I would stay again.

Nice hostel, centrally located. I would recommend visiting it. The only thing that could be improved is the customer service. The ladies at the reception should smile a bit more.

Perfect location, all staff really welcoming and helpful. Room as described. Breakfast really good lots of variety and vegan food as well.We enjoyed our stay and would definitely return. Wroclaw is beautiful, definitely a must.

Rooms suitable for your price. Very nice service. 15 minutes walk from the heart of the city. I don't hide that I'd be happy to use their services again.