Hotele Family w: Oregon, United States

There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well.

Amazing to have a soaking tub in the room! We enjoyed the fireplace and all the little extra details. Also, the breakfast was impressive for just $5!

location is remote but a quiet stay nonetheless restaurant food is so so

一路沿着101，終於不要住汽車旅館了，房間太棒了。開了幾千公里，居然有這麼性價比的房間。表示非常的滿意。

正！乾淨整齊，裝修非常靚，價錢合理.

The breakfast was good. The room was clean. They said the pool was 80 degrees but it was closer to 60 degrees. Asked if they could turn up the heat and they said they couldn’t. The hotel is right on the main road in town so traffic can be easily heard.

Een top locatie om Mount Hood te bezoeken! Prettig hotel, prima bedden. Tevreden over prijs-kwaliteit verhouding. Ik zou hier zeker nog een keer verblijven.

The hotel is about a 40 min walk from the city center (ie Fenway area) and 10 min by car. The airport is about 15-20 min drive. So the location is just ok, but the price is right. The hotel itself is clean, spacious, and has a decent breakfast. There’s also a Cuban restaurant attached to the hotel. The staff were great.

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

People were nice and my room was clean. Breakfast was better than most buffets but it did cost $10. Bring singles for a tip so you don’t have to stiff a nice waiter