5-Star hotele w: Beijing, China

Upon checking in, Miss Zoe at the front desk was incredibly enthusiastic. When I asked about upgrading my room type, she immediately and proactively helped me check and change it, quickly finding me a room with a better view. She was patient and polite throughout our conversation, very efficient, and took the initiative to explain the hotel facilities. Her attention to detail showed thoughtful service, and she was serious and responsible in addressing guest needs. She's an excellent front desk staff member! 👍

Arrived hotel very late in the night, reception lady was very helpful and patient catering to all enquirers. As I do not have a local mobile number, they were helpful to help with food ordering from their APP. Breakfast selection and ambience was quiet, clean , simple . Apartments location is also at a quiet peaceful place and best part near to city third ring road of Beijing

⭐⭐⭐⭐⭐ A wonderful hotel that I'd love to return to! My son and I stayed here, and our experience exceeded all expectations. For my son's birthday, the hotel staff gave us a free upgrade to a themed kids' room. My son was absolutely thrilled—it was one of the highlights of our trip to Beijing. A huge thank you to the management and staff for such attentiveness to guests! I especially want to commend the hotel staff. Everyone was incredibly polite, friendly, and always ready to help. The concierges repeatedly assisted us with calling taxis and answered all our questions, which made traveling around the city very easy. The room was exceptionally clean, quiet, and cozy. The hotel has a pleasant aroma, and the classic interior creates an atmosphere of tranquility and comfort. Breakfasts were also a pleasant surprise: a wide selection of dishes, including European items, so everyone can find something to their taste. We were very pleased with our choice. Many thanks to the entire team at Grand Concordia Hotel for the warm welcome, care, and wonderful memories of our first trip to Beijing!

This location was ideal for my short layover. Conveniently located adjacent to Beijing Capital International Airport, it offers virtually every amenity you could imagine. The value is also excellent considering what you save by taking advantage of the complimentary airport shuttle service. What truly made this stay exceptional, however, was the outstanding hospitality. I ordered room service, and the food arrived hot, delicious, reasonably priced, and surprisingly high quality. Breakfast was another highlight—I highly recommend adding it to your stay, whether you dine in the restaurant or enjoy it from the comfort of your room. I especially want to recognize Deane at the guest services desk. Exceptional customer service is becoming increasingly rare, and Deane reminded me what genuine hospitality looks like. When I needed a little extra time before checking out, he patiently listened to my request, helped me work through my admittedly imperfect Chinese, and went above and beyond by arranging a special accommodation that allowed me to remain in my room beyond the standard checkout time. At no point did I feel rushed or like an inconvenience. Instead, I felt genuinely welcomed as a guest. His professionalism, kindness, and willingness to help transformed what could have been a stressful travel day into a relaxed and enjoyable experience. Employees like Deane are a tremendous asset to any hotel, and he deserves recognition for the positive impression he leaves on guests. This personalized level of customer care is exactly why I would recommend this hotel to anyone flying into or out of Beijing, and why I will absolutely stay here again. I’ve attached a few photos I took during my visit. A special note for families with children: you would be hard-pressed to find a better airport hotel. Between the family rooms, swimming pool, breakfast buffet, and evening dining options—including pizza, burgers, and other Western favorites—there is plenty to keep children happy while creating memorable family experiences. 10/10. Highly recommended. Translated: 这家酒店是我北京转机期间最理想的选择。酒店紧邻首都国际机场，位置无可挑剔，几乎拥有旅客所需要的一切设施。再加上免费的机场接送服务，整体性价比非常高。 不过，真正让我印象最深刻的还是这里的服务。 客房送餐不仅速度快，而且食物热腾腾、味道很好、价格合理、品质也超出了我的预期。早餐更是值得推荐，如果入住的话，一定不要错过。 我还想特别感谢前台工作人员 Deane。 如今，真正发自内心的优质服务越来越难得，而Deane让我再次感受到了什么是真正的待客之道。由于航班时间的原因，我需要申请延迟退房。他非常耐心地听我说明情况，还细心地配合我并不流利的中文交流，没有丝毫不耐烦。最终，他主动帮我协调了延迟退房，让我能够在正常退房时间之后继续使用房间一段时间。 整个过程中，他始终保持着专业、耐心和真诚，让我感受到自己不是一个普通的住客，而是真正受到重视和欢迎的客人。正是因为有像Deane这样的员工，这家酒店才能给客人留下如此美好的回忆。我真心希望酒店能够对他的优秀服务给予认可，因为他代表了这家酒店最好的形象。 正是这种充满温度的个性化服务，让我毫不犹豫地推荐这家酒店给所有来北京出差、旅游或转机的旅客。我以后一定还会再次入住。 我还附上了几张自己拍摄的照片，希望能帮助更多旅客了解这家酒店。 另外，特别推荐带孩子出行的家庭入住。无论是亲子这家酒店是我北京转机期间最理想的选择。酒店紧邻首都国际机场，位置无可挑剔，几乎拥有旅客所需要的一切设施。再加上免费的机场接送服务，整体性价比非常高。 不过，真正让我印象最深刻的还是这里的服务。 客房送餐不仅速度快，而且食物热腾腾、味道很好、价格合理、品质也超出了我的预期。早餐更是值得推荐，如果入住的话，一定不要错过。 我还想特别感谢前台工作人员 Deane。 如今，真正发自内心的优质服务越来越难得，而杨亚威让我再次感受到了什么是真正的待客之道。由于航班时间的原因，我需要申请延迟退房。他非常耐心地听我说明情况，还细心地配合我并不流利的中文交流，没有丝毫不耐烦。最终，他主动帮我协调了延迟退房，让我能够在正常退房时间之后继续使用房间一段时间。 整个过程中，他始终保持着专业、耐心和真诚，让我感受到自己不是一个普通的住客，而是真正受到重视和欢迎的客人。正是因为有像Deane这样的员工，这家酒店才能给客人留下如此美好的回忆。我真心希望酒店能够对他的优秀服务给予认可，因为他代表了这家酒店最好的形象。 正是这种充满温度的个性化服务，让我毫不犹豫地推荐这家酒店给所有来北京出差、旅游或转机的旅客。我以后一定还会再次入住。 我还附上了几张自己拍摄的照片，希望能帮助更多旅客了解这家酒店。 另外，特别推荐带孩子出行的家庭入住。无论是亲子房、游泳池、丰盛的早餐，还是晚餐提供的披萨、汉堡等西式餐点，都能让孩子们玩得开心、吃得满意，也一定会留下美好的旅行回忆。 ⭐⭐⭐⭐⭐ 10分满分，我给10分！强烈推荐！房、游泳池、丰盛的早餐，还是晚餐提供的披萨、汉堡等西式餐点，都能让孩子们玩得开心、吃得满意，也一定会留下美好的旅行回忆。 ⭐⭐⭐⭐⭐ 10分满分，我给10分！强烈推荐！

Facilities: The room is spacious and well-equipped. The Panasonic high-speed hairdryer is better than the Dyson one without a pool. The air conditioner in room 1012 makes a sudden 'dong dong dong' noise after starting; it would be good to investigate the cause. Hygiene: Very satisfied. I love their body lotion. I left a message, and they sent two extra bottles the next day. Environment: It's very close to Universal Studios, just a short taxi ride away. There's a mall nearby which is great for browsing, and you can access it directly from the 3rd floor without having to go outside in the sun. Service: I mentioned it was our honeymoon, so they gave us a room on the 10th floor directly facing Universal Studios, sent us desserts, and the towels in the room were folded into swans. They found my comb while tidying the room and immediately called me. I'm very grateful! Universal Beijing Resort Shuttle Service: Didn't use it, but there are three time slots available for a free shuttle. You just need to book in advance with the front desk. Welcome Fruit: Plums, a bit sour, haha. The pool isn't big, but I had a quick swim, and the view is excellent. Overall, it's a hotel I would definitely consider revisiting.

Our weekend self-drive trip to Club Med Joyview Yanqing Resort exceeded our expectations! Backing onto Songshan Mountain, the air is fresh, and the resort's lawns and flower fields make for perfect photo opportunities. A leisurely stroll through the grounds is incredibly therapeutic. The rooms are clean and spacious, the bedding is comfortable, and the heated pool has excellent water quality, making water activities very relaxing. The buffet offers a rich variety of dishes, both Chinese and Western, and the desserts are delicious. The G.O staff are friendly, and the activities are plentiful: rock climbing, archery, kids' club, and the evening stage shows create a fantastic atmosphere. A special shout-out to Suna for her thoughtful service, always interacting and reminding us of the activity schedule – she's awesome! The all-inclusive package saved us so much hassle; no need to plan, just pure relaxation. It's perfectly suited for a short family getaway. Highly recommended!

Traveling with family to Beijing, staying near Wangfujing was convenient. The hotel's brand, ambiance, and breakfast were all excellent. We booked an Executive Forbidden City View room specifically to see the golden roofs of the Forbidden City. The sunset views were amazing! You could also see the White Dagoba at Jingshan Park. On our second night, the front desk helped us move to a higher floor with a better view. We stayed for two consecutive nights and were very satisfied overall! 😀

The hotel's location is excellent, right next to Wangfujing Pedestrian Street, surrounded by luxury shops, making it very convenient to get around. The Mandarin Oriental's attention to detail is superb. The understated luxury and 'old money' vibe are precisely my style. The vanity room is spacious, and they prepared welcome fruits and snacks, a bottle of red wine, and even pear soup, along with a beautifully written welcome letter. It truly made me feel right at home. Breakfast is a mix of buffet and à la carte, with fresh, organic ingredients and amazing flavors. I even had breakfast alongside the Russian ambassador at the next table! Sipping a coffee with a Forbidden City latte art design on the large terrace overlooking the Forbidden City, I truly experienced a taste of royal life. So happy! 😃

Overall, it's a good hotel in all aspects. The young man at the entrance immediately offered to help us with our luggage as soon as he saw us. After checking out, a lady in a cheongsam gave a teddy bear to my child, who was very happy. However, there was one strange incident: we didn't touch any drinks in the fridge, but housekeeping claimed we drank a bottle of Alien electrolyte water and withheld a 15 yuan deposit. When we called to inquire, they quickly processed the refund for the 15 yuan, so their problem-solving efficiency was excellent. But it's still quite strange where that drink went. This minor incident didn't affect the overall experience; the hotel is still very good.

This hotel boasts an excellent location, being very close to the National Art Museum of China, Guardian Art Center, and Capital Theater, making it incredibly convenient for visiting exhibitions and shows. The Line 8 subway station is also just a stone's throw away, ensuring easy access to transportation. The rooms are clean, hygienic, and well-equipped. The air conditioning works effectively, and the shower has good water pressure, providing a pleasant experience. The front desk staff were very friendly and proactively upgraded my room upon check-in. When checking out, I accidentally left some clothes in the room, and the staff promptly contacted me, which I greatly appreciated! If I have the opportunity in the future, I would definitely be willing to stay here again! I must also highlight that the hotel's dining environment is elegant, and the dinner offers a good selection of Southeast Asian specialties from Vietnam, Thailand, and India, which tasted quite good. However, a slight drawback is the breakfast. While the variety is rich, offering both Chinese and Western options, the taste, such as the Zhajiangmian, was just average. We had originally booked three days of double breakfast, but we only went on the first day and had no interest in going again afterward – simply because there were too few appealing options. If the quality of the breakfast could be improved, it would be absolutely perfect!