5-Star hotele w: Goa, India

The stay was marvellous… thankyou to the team at front office who did our checkin , fnb who prepared and served the food with live, room service who made sure we get the room clean and organised when we are back. I will definitely book the same once I m back to Goa. Taxi stand is near and the area is very safe for the female travellers.

Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!

The hotel is in a great location. Very friendly welcome. We were shown to our room and things explained. The balcony was small but ample. The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue. The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter. The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby. The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way. The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though. The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice. The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning. Staff were friendly - everyone had a smile, and nothing too much trouble. We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection. If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss. Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in. All in all a very nice stay in Candolim and this hotel was a good choice.

This is a beautiful resort with nice rooms. Ours was clean and spacious. The staff was generally very good and assisted with things like booking taxis. The beach is not private - only the access path to the beach is private. That did not pose a problem for us. When we arrived we were told we needed to pay 11000 rupees each for a mandatory New Year’s Eve party. They insisted we had been notified when we had not, and claimed they could not check us in until we paid. It felt extortive to insist on this payment with no prior notification (and, they first said we had definitely been contacted but they couldn’t find proof, and later said they hadn’t had a way to contact us). Ultimately we did pay with a discount and enjoyed the party. However, the experience left a bad taste in my mouth and I would warn anyone saying over Christmas or New Years that these extremely expensive, mandatory parties will occur.

Overall this was a very satisfying stay. A few major hiccups but less on account of the hotel or staff. Certain times of the year it does get too busy. During our stay it was found to be comfortable and satisfying. I think the staff here are very professional and dedicated to what they are doing. I would return for a stay here.

Got back from Planet Hollywood last week. Location - this is a quite beach with beautiful small grain sand and clean. Many locals in the sea and clean. There are a couple of shacks each side on the hotel beach with beds and drinks and tables. Sunset is beautiful from here. Hotel: On arrival we were greeted, luggage taken to our rooms. We had the luxury pool view room- good amount of space in the bedroom, lovely balcony over looking the pool, bathroom clean. Towels changed daily and cleaned well. If you want anything staff are more than happy to help. Staff are extremely helpful - we had a couple of issues with the room, but turned out to be user errors. We had a maintenance chap in our room within minutes. The food was absolutely divine - eastern and western palates catered for. Chef Veronus came to talk to us every day at breakfast, and also made us some dishes not on the menu - really delightful and exceedingly good! The pool was very quite, but suited us. April is wedding season and there were some weddings on during the day and evening, but this is in a separate part of the complex. We actually enjoyed watching elements from the side lines. The wedding decor was incredible. We could not fault this hotel, we were taken care of so well!

Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice. However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well! The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment. Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks

An absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits. The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby. Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.

Wow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the Management and team of Doubletree Goa!

Disappointing for a 5 star property. They contacted a day prior to ask what time I would be checking in. I came in a bit later than the time mentioned and still had to wait 15-20 mins for the room to be ready. Check out was slow as well. Rooms are clean but old and need improvement. Breakfast buffet had mediorce options. Staff barely smile at you. Stayed at 3 star properties with much better outcome