5-Star hotele w: Gyeonggi-do, South Korea

We stayed at the residence side and I must say it is one of the best, if not the best hotel we’ve ever stayed in on all of our travels. Very spacious, clean and NEW!!! All the staff members were very attentive, especially the manager for the WiFi support was courteous and responsive. I would highly recommend this hotel for quality, service and value for the money. Having the 24-hr CU (mini mart) in the 1st floor of the hotel was very convenient. Special shout out to our housekeeping staff, who went above and beyond to make our stay comfortable and enjoyable. Just few minor suggestions to the hotel management: 1. Don’t need a calendar, but do need clocks in the living room and the bedroom. 2. Need a trash can in the kitchen/dining table area. 3. Would be good to have a small dish rack, since guests are required to do the dishes 4. The sliding door from the master bedroom to the showers flaps around when closed if the heater or air is on. Needs to somehow stabilize it, it doesn’t make noise trying to sleep. With just few minor improvements it would be a “perfect” place to stay!

Breakfast has a good variety of food, but the queue gets long after 8 a.m. The hotel is quite far from the city, and the taxi fare is around 26,000 won depending on traffic. Journey to Incheon airport takes about a hour. Daily housekeeping is excellent, but the pillows are very flat. It would also be better if the hotel offered triple-sharing rooms.

Pros: Located right at Exit 3 of KINTEX Station, making it super convenient for visiting Hyundai Motorstudio Goyang, the waterpark, and Aqua Planet Ilsan. The location is fantastic, surrounded by large commercial complexes and residential areas. Convenience stores, restaurants, cafes, bakeries, and medium-sized supermarkets are all very close by! The hotel is divided into an East Wing and a West Wing; I stayed in the East Wing this time. The service attitude was excellent, and the front desk was very responsive. However... It seems to fall short of a five-star hotel standard. I stayed with my child, and although the hotel's description welcomes children, there were absolutely no amenities for kids – no children's slippers, bathrobes, or even toothbrushes and toothpaste! Compared to many five-star hotels I've stayed at in Tokyo, the attention to detail here is lacking. There's a French pastry shop on the first floor, which closes at 6 PM. On the third floor, there's a gym and a sauna… The room view was decent, and the night view was also beautiful. The TV had YouTube, which kept my child entertained. There's no bathtub, but the shower had excellent water pressure – very comfortable! However, there's a strange feeling of stinginess – just one comb, one shower cap, a small box with cotton swabs, and a tiny bar of soap. That's it. Japanese five-star hotels are usually so generous with amenities; I don't want to compare, but it's hard not to ㅠㅠ. The desk and wardrobe in the room both had some damage and chipped paint. I actually had to switch from the first bathrobe to the second after showering because the first one was so old and thin; the second one was new and in good condition. It really highlights the difference when you compare them. If there were other five-star hotels nearby, I'd probably choose a different one next time. My overall stay felt more like a three-star experience, falling short of a five-star standard.

It was recently built, so the quality of the facilities was good. The location was also good because it had a good view of the surrounding sea. However, the breakfast was the worst. They served a plate with a few vegetables and cold eggs, and the quality of the bread was worse than factory bread. The coffee, which came in a thermos with espresso and hot water, was also poor. If they were going to serve like this, I think they shouldn't have served breakfast. Or, they should have simply served salt bread and coffee on the basement floor.