not in the centre of Cusco but close enough, 5-10mins to main square. we left our luggage at hotel when we went to Machu Picchu and when we got back was already waiting for us in our reserved room. decent size bed/ room, bath room but small and the fan is cold in winter as it blows directly to the shower/tun. But generally good service. breakfast was also decent, although they seemed understaffed at the restaurant
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
Pokój jest dobry, cena jest dobra, a w porównaniu z Belmondem w tym regionie, jest to dobre ekonomiczne uczucie. Pierwszy dzień, kiedy dostaliśmy się do hotelu, nie było żadnej emocji, a szczęście jest dobra.
W czasie pobytu w obiekcie takim jak Sumaq Machu Picchu Hotel w mieście Machu Picchu znajdziesz się nad brzegiem rzeki, bardzo blisko atrakcji takiej jak Machu Picchu i 10 minut piechotą od miejsca takiego jak Gorące źródła Aguas Calientes. Hotel (w stylu luksusowym) umieszczono w pobliżu takich atrakcji, jak Plac Manco Capac i Putucusi.
Zrelaksuj się w spa, które oferuje masaż. Ten hotel oferuje również udogodnienia takie jak bezpłatny bezprzewodowy dostęp do internetu, obsługa portierska i sklepy z pamiątkami i czasopismami.
Spróbuj dań kuchni takiej jak kuchnia peruwiańska, serwowanej przez Qunuq, restauracja, gdzie możesz podziwiać widok na ogród. Możesz też zostać w pokoju i skorzystać z całodobowej obsługi pokojowej. Zrelaksuj się po całym dniu w barze/salonie klubowym. Śniadanie w formie bufetu jest podawane codziennie od 5 do 10 za opłatą.
Udogodnienia biznesowe to centrum biznesowe, ekspresowe zameldowanie oraz ekspresowe wymeldowanie. Ten obiekt typu hotel zapewnia udogodnienia konferencyjne takie jak centrum konferencyjne i sala konferencyjna. Bezpłatne udogodnienia to odbiór gości z dworca kolejowego.
Poczuj się jak w domu w 62 pokojach, których wyposażenie to stacja dokująca do iPoda i minibar. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem, a 32-cal. telewizor LCD i telewizja kablowa — rozrywkę. Prywatna łazienka — wyposażenie: bezpłatne przybory toaletowe i suszarki do włosów. Udogodnienia obejmują telefon oraz sejfy i bezpłatne czasopisma.
We had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
Excellent service, staff goes above and beyond to make sure your stay is as comfortable as possible. I had altitude sickness and they kept checking in on me, whenever you call the hotel for oxygen they show up within minutes to assist you with getting more oxygen and whatever you need. Location is superb. I would definitely stay at this hotel again when I come to Cusco next time!
Fantastyczny
Oceny: 41
9,6/10
Cena od
446 USD
za noc
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9.6/10
Amazing
GGuest UserDoesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
ZzaddyThere’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!
HHappyfeet31We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
GGuest UserWe had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
KKennyCThe team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
GGuest UserThe rooms were great. The staff was especially helpful. Not of all Gonzalo. August was also wonderful. And the server Juan Marco always helped.
GGuest UserIt is quite far from the five-star requirements, the environment is very good, the breakfast is too perfunctory, it is not convenient to get in and out of the hotel (far from Ouxingtai) to take a taxi is not very convenient