5-Star hotele w: Texas, United States

Very comfortable hotel. Beds were great not too soft or too firm, pillows were soft, not the hard hotel pillows!  Food was not very good though, and the coffee weak. Disappointed that there was no outdoor pool, and that it was Vallet parking only! We parked on the street very close to hotel and got a parking ticket one day, but it still ended up being cheaper than their Vallet Parking! Unfortunately it colored my view of the Sheraton.  I'll might find another hotel next time.

在美國出差十多天住的酒店基本不滿意，到了休斯頓可以輕鬆跟兒子玩兩天，選了很久的酒店，很滿意，服務很好，位置也很棒！

This is the best hotel I’ve ever stayed at. Everything here was top notch h. Our room was so luxurious and clean, our food was the best of the city, views were great, just overall 100%!!!

주차장 들어가고 나오는 게 좀 불편했습니다. 가끔 호텔키가 인식이 안 되는 경우도 있어서 주차비를 내야 했는데, 그럴 때는 호출 버튼 누르먼 된다고 하네요. 퇴실할 때는 체크아웃하고 카드키 다시 받은 후 주차장 나갈 때 반납하는 통에 넣으면 된다고 합니다. 생수는 방에 없지만, 프론트에서 달라고 하면 그냥 줍니다. 침고로, 비누나 샴푸, 바디워시 외에 일회용품은 전혀 안 주네요. 욕실 물 세기 조절하는 게 아예 없어요. ㅠㅠ 켜고 끄는 것만 가능히고 온도만 조절 가능해요. 😅

객실이 매우 깔끔하고 정돈되어 있어 첫인상부터 좋았습니다. 직원분들 모두 친절하고 응대가 신속해 전반적인 서비스 만족도가 높았습니다. 위치도 편리해 이동이 수월했고, 조식은 종류가 다양하고 맛도 훌륭했습니다. 다음 방문 시에도 다시 이용하고 싶은 호텔입니다.

Super convenient location inside Terminal D at DFW airport. So easy for late night arrival or early morning flight. Check-in staff were friendly and offered bottled water and snacks, and upgraded us to a runway view room, nice. Room was clean and spacious, beds were comfortably firm. Decor is the black dominant era Grand Hyatt style. Note that this hotel started renovations in mid July and several floors have been removed from service. Look forward to a more modern update following this. Bottled water inside the room is complimentary only for higher status World of Hyatt members. Seems a little petty for a Grand Hyatt - it's water not champagne, you can do better Hyatt!

Great, the hotel service is especially good.

Stunning interior design and great pool

The facilities and room were top notch. The service was great. The drinks were specially made and delicious.

The hotel is amazing and beautiful all around. Meeting the amazing well mannered staff was pleasant. I was greeted right away upon entering the hotel with my wife. John greeted me with a big smile while I was walking through the lobby. The room was something else. I could not forget the view. My wife and I wanted to get away from our hectic lifestyle and forget it for a weekend and the Thompson made that happen. Thank you to all who helped us during that time. I will be coming back.