4-Star hotele w: Gansu, China

We were travelling as 2 couples so 2 rooms under the same booking. While my room was fine the other room had a leaking shower and my son and girlfriend ended up having to move from room 626 to 602 late at night. This should have been a known issue and that room should not have been given to us in the first place. Also they ended up having a room which was cheaper and we didn’t get any compensation for it so not happy with that.

Clean, good service and very high quality rooms! Bad points: curtains have no blackouts, which makes you wake up with the sunrise, not letting much space for a good rest; breakfast not so good. I think for one of the highest prices in town, the could improve.

Doskonała lokalizacja, 5 minut taksówką od stacji kolejowej Tianshuinan. Personel hotelu, a w szczególności pan z recepcji, był bardzo pomocny w planowaniu naszej podróży do grot Maijishan. W pokoju znajduje się telewizor Philips, więc mogliśmy podłączyć laptopa kablem HDMI i obejrzeć western. Jeśli odwiedzasz Maijishan, taksówka do centrum dla zwiedzających kosztuje 40 jenów, a czasami stała opłata wynosi 60 jenów, nie więcej. Dojazd z hotelu zajmuje 30 minut. W centrum dla zwiedzających można kupić bilety. Zamówiliśmy je wcześniej w recepcji, ale okazało się, że nie są potrzebne – poza szczytem sezonu jest ich wystarczająco dużo. Z centrum dla zwiedzających można dojechać autobusem do grot. Jeśli masz czas, kup specjalne bilety na prywatne wejście do niektórych z bardziej wyjątkowych grot. Standardowa wizyta trwa około 2 godzin. Hotel oferuje pralnię, jest bardzo wygodny, i doskonałe śniadanie.

The hotel design is outstanding but it is not easy to spend your life in practical. The room number in both at key card and in front of the room is difficult to read. The rest room have no place to hang your towel and cloths. The light in the room is very dim. The very well hotel design did not match with the paper cups they provided for drinking any drinks in the room. Ceramic mug is not too expensive to provide for guest to use as other hotel. The kettle should be cleaned up or replacing with new one. It don’t think it is expensive or there is many method to clean up this stain in the internet. Staff is helpful but very few only one person at a time. The way to the breakfast room is very complicated with no any sign. What I like most is breakfast room. Very relax deign and various food option.

Hotel is well located with food streets a stroll away. Manager at the hotel, Sam, speaks good English and has gone out of his way to provide advice on places of interest, help book private tours and tips about places of interest in other cities we are heading to.

Just 10 mins walk from the main train station. The hotel is amazing, befitting its international brand name. The layout of the bed, tables, internal decor, cleanliness, the thought put into the buttons for control of lighting, plus the placement and availability of sockets is in line of what I would expect for ”Hilton”. It has on-screen monitoring (in the room) of the laundry and dryer, negating the need to physically stay in the laundry room. Love the breakfast ! It has lamb and beef steak for breakfast. Good varieties of fruits, yoghurts and Chinese cuisine. I wonder why Hilton doesn't have similar hotels for other silk road cities such as Dunhuang or Jiayuguan. The reception staff is prompt and helpful in directions. Probably the only downside I can think of is lack of proper restaurants near or inside the hotel. We had to take a taxi or walk in 3 km (in -10C freezing cold) to get to the nearest mall. However, there is a mid-size convenient store adjacent to the hotel (across the traffic light junction). Would absolutely recommend this hotel. Worth paying the premium.

We had a wonderful stay at the hotel! 1. The hotel offers complimentary pick up/drop off from train station. 2. The service standard is 6 stars! We remarked that we're staying for a special occasion the hotel went the extra mile to decorate the room + offered a complimentary upgrade to a suite for us. 3. The hotel offers a lot of extra products and services like free cucumber mask/ free service laundry etc- the list is extensive. 4. Opposite a park for a relaxing stroll. Overall, I highly recommend it!

The front desk attitude is very good! The room is very good! The room is very comfortable! The environment is very good!

This hotel was honestly a 10/10 stay. The service was excellent! Friendly , attentive, and very welcoming from start to finish. The room was beautifully decorated, very clean, and felt thoughtfully designed. The overall atmosphere of the hotel was lovely, with stylish decorations and a really pleasant vibe throughout the common areas. We especially enjoyed the small coffee and snack area, which was a really nice touch and made the stay feel extra comfortable. the location itself was great right in the city center and very convenient for getting around. Overall, it was a wonderful stay and I’d happily come back.

This hotel ended up being so much better than i expected. It was very affordable. The staff were very friendly and welcoming. The hotel is so clean and the rooms are spotless, comfortable and nicely decorated. The security was very kind and attentive as well. I really enjoyed my stay here.