4-Star hotele w: Andalusia, Spain

• Room: Looks fine in photos but in reality, very dated (from the 80s?) - requires some serious modernization and renovation. My original room's aircon was dripping water and had to move to another one... • Common area/ ambience: The reception/ cafe area is like a hostel/dorm, not consistent with the Novotel brand/tier- thought I was in Ibis or something. • Location: Very convenient - next to the shopping centre, close to bus/tram station, about 20-30 min from key attractions in the Archivo de Indias

Lovely Hotel with comfortable rooms and pool. However, the service is slow and it took us 5 hours to get replacement teas and coffees to the room, despite 2 visits to reception and a call. Well priced drinks in bar and only 15 mins by car to centre of Seville. Free car parking. Hotel supplies free shuttle bus to nearest metro station.

The apartment is in the heart of Seville, just a few meters from the Mushrooms in Plaza de la Encarnación, so the location is excellent. The apartment has absolutely everything: kitchenware, bathroom amenities, a closet outside the bedroom, an ironing board and iron, towels, a duvet, and two pillows per bed. The bedroom has a small balcony overlooking the street and air conditioning. The living room is spacious with a TV and a large, fully soundproofed, and very bright window overlooking Plaza del Cristo Burgos, from where you can see the Mushrooms of the Encarnación. The bathroom was spacious and everything was very clean. The apartment is one of the best I've stayed in in Seville to date. Bright, spacious, and right in front of the parish of San Pedro. And the location? Unbeatable. It's right in the center of Seville, just a few meters from the Encarnación (the mushrooms). Overall, I wouldn't hesitate to stay in these apartments again. A very gratifying weekend. The automated check-in process may be a bit confusing. But there are two highly trained receptionists who will help you with everything.

From the moment you walk into the hotel, it feels as though you've entered the Alhambra itself. The architecture of this Iberostar is truly stunning: Arabic-inspired, colorful, with high-quality materials. The reception area is nothing short of majestic, with marble tiles, flowing fountains, wooden ceilings, and other details that leave a lasting impression. I booked a side sea view room for my parents, and they were given probably the best possible one: located on the 5th floor at the far end of the hotel. The view was far beyond “partial”: they could admire the sea, lush gardens, outdoor pool, and all the hotel terraces all at once. As for me, I made two separate bookings for a three-night stay. Since the same room wasn’t available for all nights, I was upgraded to a superior apartment, an unexpected and much-appreciated gesture. We opted for half-board, and the food was outstanding in both quality and variety. From fresh seafood to superfoods like chia seeds, the buffet offered something for every taste. This hotel truly stands out among the 4* properties we've been to across Europe and the world. The outdoor pool is impressively large, with plenty of sunbeds available. The entire property was immaculately clean, and the green spaces were greatly maintained. Parking was hassle-free, with numerous free spots available both in front and along the sides of the hotel. Another plus: water fountains are placed throughout the hotel, allowing guests to enjoy cold water at any time. Just across the street, you'll find a variety of shops, making it easy to pick up anything you need. Lastly, a mention to the entire hotel staff - from reception to restaurant service - who were consistently professional and kind.

Wow, this hotel is super convenient! The brunch nearby is delicious, and if you get tired of Western food, there's a Lanzhou noodle place right next door. It's just a short walk to the old town, and the view from the rooftop is absolutely amazing. While you have to pay to go up the Metropol Parasol for the view, here you can just swim on the top floor and enjoy the same great scenery!

I stayed at this hotel for two nights. Overall, by Hilton or Garden Inn standards, this property falls somewhere in the average to slightly below-average range. However, if judged by a three-star standard, it is generally acceptable. The biggest issue was cleanliness. Upon entering the room on the night of check-in, I was shocked to find that the toilet had clearly not been cleaned, with visible waste left unflushed. This was extremely unpleasant and unacceptable. When I reported it to the front desk, I was told that housekeeping staff were no longer available after 4 p.m., and nothing could be done. This response reflected a clear lack of basic service standards. Service quality overall was fairly mediocre, especially during late check-in. The front desk staff were not particularly welcoming. At one point, when I was about to read a document before signing, I was interrupted and told to listen to the explanation first and sign afterward, which felt dismissive. Additionally, when I requested basic amenities such as a toothbrush, I was told to come down and collect them myself, as no delivery service was available. To be fair, the hotel does have some positives. The facilities are decent and generally meet four-star expectations, including amenities like a swimming pool (although the water was quite cold and not well temperature-controlled). The location is also convenient — while not in the city center, it is easy to reach major areas by taxi. In summary, the hardware and facilities are acceptable, but the cleanliness and service fall short. By Hilton or four-star standards, this hotel underperforms; by three-star standards, it is passable.

Room is large. Have small bar and have a long arm sofa. Bathroom size is not small. It has a separate bath tub and shower room. Bed is comfortable and air conditioning is good, especially in Spain. It's critical. The location is good. We just walk from the Train Station with 15 minutes. Also it is not far away from the old town where there are many restaurants and shops over there.

The hotel's communication is not prompt or effective. Also, the hotel address was changed to a new address after the hotel confirmed my booking. The distance from the hotel beach changed from 5 to 12 minutes, and the promise of 24-hour reception changed to no reception. The access code was not sent out promptly after checking in, but I only got it from the hotel after Trip contacted the hotel. The flat is newly refurbished with an open kitchen. The bathroom has only one towel for each person for a 4-day stay. The extra towel costs you €10. The water pressure is strong and quick hot water. The kitchen has everything you need, but the tableware is not visible. There is a kettle but no coffee maker. The living room and bedroom have windows, but we are at the same level as the people on the street. We don't feel private and comfortable opening the window or even with the shade curtain closed with the window opened. The washing and drying machine is shared with other travellers on the rooftop. The cleaning function is good, but the drying doesn't function well. The hanger was only found on the last day after the cleaner showed it to me. The hotel should say it on the first day when I asked them, rather than asking me to give them a call while I was only on a data sim and could not make a call. The washing balls are provided. Beach umbrellas are also stored in a the lobby that is not visible to us until the day we checked out. I would say it has everything, but the communication skills of the hotel have room to improve.

Pleasant hotel! It's away from the noise of the bars, and only 30 seconds to the sea from the pool area, so the location is excellent. The hotel has a large pool area with clean water. The room is a bit dated, to be fair, but everything is clean and functional. The breakfast was good too; not many fancy options, but all the basics are there. It's not quite the four-star experience you might expect, but it's a perfectly nice hotel! We had wonderful days here and would definitely come back again.

Location: It's a 15-minute walk from the train station, which is convenient if you have an early train. It's in a residential area, with a supermarket across the street and a restaurant next door. There's also a larger supermarket (M) about 600 meters away that has bread, drinks, desserts, and ham. The cathedral is 1.2 km away on foot, and there are plenty of bus routes to get there. Facilities: The room is a standard size, and pulling out the sofa bed makes it a bit cramped. The bathroom is quite clean and tidy, with elegant fixtures. The bathtub has a glass partition, so you don't have to worry about water splashing out. On my floor, you have to go down half a flight of stairs after exiting the elevator, which was a bit difficult with luggage.