4-Star hotele w: Centre-Val de Loire, France

There were several items which I was unhappy about and had I been informed of them prior to booking I would have stayed somewhere else. On checking in were asked to supply our credit card for a 200 euro hold to be placed on it! I find the requirement completely outrageous in that you seem to assume that I'm going to cause some damage to your hotel and want to be covered in the event. That is totally unacceptable in the case of two 70 year olds staying for one night. Had we been a party of young lads on a stag night out you could understand it. Sorry bud......not on. It was late when we arrived and were very pleased that there was a restaurant on the premises to revive ourselves. The menu was very narrow as was the wine list and the food wasn't very appetising. I wouldn't eat there again. We visited the roof top bar which was deader than a funeral home and so we took ourselves back to the main bar for the rest of the evening. The lift has confusing information . On the outside it lists the floors as 1, 2, Reception. When you get into the lift it has buttons for 1, 2, 0+ and 0-. Not a word about reception and of course we went to wrong floor for reception. A small thing but annoying and easily fixed. There was no stairs from our room to the reception that we could find either. I'm fairly sure that a stairs is a legal requirement in the event of a fire but I couldn't find one. And I looked twice! On the positive side, when we left the next morning, a really nice chap checked us out and when I got into my car I discovered that the lens from one of my glasses had popped out . I went back into the hotel and the hotel porter who had just checked me out could not have been more helpful. We found the lens beside the bed and made the repairs. Your man is wasted in the hotel porter role. You should give him the top job in my opinion. I won't be rushing back.

The hotel is estimated to be open soon, close to the train station, convenient access, new room facilities. The Italian restaurant on the first floor has a long business time and is delicious, definitely a plus.

The hotel is an old building, it looks very classical, but it seems that the paint is still used to hit the floor, the taste is very big. Because I went back to dinner very late at night, I lay down and found that the taste was already in the middle of the night. I was sorry to disturb. I sat with the window open for one night and was very helpless.

Tres bon hotel tres proche du chateau Bon pour une escapade le week end Bemol les restos sont pas énormes à mon avis Et leur resto était plein donc pensez à réserver surtout le week-end On a trouvé qu’une seule serviette pour la douche et la piscine donc j’ai du insister pour avoir une deuxième. La réceptionniste a accepté de nous en donner. La piscine devient pleine pendant les heures où c’est accessible mais c’est très bien, propre et moderne

A very pleasant surprise. The location is next to Chartres station for quick access to the trains (but it is not noisy). The town is also compact, so walking to the main attractions such as the Chartres cathedral is only 5-10 minutes away, and there are restaurants and cafes nearby. The room was clean, and well-furnished. In my room, there was a small kitchenette for self-catering. Hair dryer was also provided in the room. There were two staff members (one in the morning and afternoon), who spoke excellent English and were very friendly and accommodating. Their attitude was no different than that of the staff members of a 5-star hotel.

I always stay here when I visit Orleans! Unlike Paris, the rooms are spacious for the price, which is great! You can easily open up a large suitcase. As it is located on the banks of the Loire River, the view from the hotel windows is amazing! If you stay on a higher floor, you can see the whole city of Orleans, and even the cathedral! The bed is spacious and the room is relatively clean. I was grateful that it had a unit bath, which is quite rare in French hotels. I will stay here again!

I recently stayed at the Hôtel de Bourbon (the Mercure one) in Bourges, and honestly, it felt like stepping into a little piece of history while still having all the modern comforts you could want. My room was a classic double, spacious, clean, and very comfortable. The bed was excellent—properly supportive after a day of wandering around—and the bathroom had a great walk-in shower with good water pressure. Everything felt freshly renovated (they did a big update around 2018), with a nice blend of modern touches and the old abbey character. Some rooms overlook the park, which must be lovely in summer.

Very well located, friendly staff. The only downside was the slightly expensive parking for the end of October, and the children's bed wasn't made upon our arrival.

Personnel a l'écoute, Nous avons eu un problème avec la réservation et l'établissement nous a tout de même fais une réduction pour excuser le dérangement. Piano tres agréable pour jouer, mérite peut-être un petit accordement ;) Chambre propre, confortable, petit déjeuner tres complet et local, chambre parfaitement insonorisées. Rien à redire pour l'établissement. Nous sommes tres satisfait.

This hotel has nice service and staffs were very kind. Their communication was no problem in English and explained to us how to get to the supermarket near us. But if you want to stay this hotel , you might need a car to get here. This hotel linens were very clean and gave us some teabags and coffee. They had also breakfast at the cafeteria. We recommend this hotel and we will stay again.