5-Star hotele w: Anhui, China

Very satisfied with our stay at Xihai Hotel. We booked a suite room (Area B) for a family, but I think because of off peak season, they have the capacity to upgrade us to two bedrooms in the main building (area A) and we are very grateful for that. From the beginning the service was excellent, we were taken to our room and showed what was available. Everything in the room can be used without extra charge and can call to ask for more. Amenities and toiletries are available, room is very clean and breakfast buffet is included. Buffet dinner was ¥180 per person and it has enough varieties (mainly chinese food with some pasta, pizza, cakes). The front view of the hotel is amazing, overlooking Huangshan Mountain. The staff also very informative to guests about sunset and sunrise for the day. There were also a performance after dinner at the lobby for hotel guests. The hotel also provides two hiking jackets and a torch to help hotel guests to go out and about to hike the mountain. Our family has had the best time at Xihai Hotel and highly recommend this hotel for anyone who wish to stay overnight at Xihai Hotel. You won’t disappointed.

Excellent hotel in wuhu. Convenient.just next to. Shopping mall. Hotel setting is very new and clean. Very comfort

The hotel was extremely nice, and good value for money as it is really comparable to any other high end hotels. The common areas and the bedrooms were well heated (it was freezing cold outside), only the corridors between the bedrooms and the common areas were very cold. We stayed one night and had the breakfast, lunch and dinner buffets. It was a good variety overall, and of good quality. The staff was super nice, very attentive, and communicated through wechat for weather updates and hotel happenings (such as movie screenings). The only thing that it could miss is a spa/massage area, which would be really enjoyable after a cold day of walking in HuangShan. The location is perfect if you come from the East side (Yungu cableway), with many accessible views for sunset and sunrise.

This hotel meets Western standards: rooms are clean, breakfast is varied, and service is excellent. The location is great too, as there is a mall right next to the hotel, with different food options.

Negative: - staffs English is not good, they still use cellphone translation - response time at reception for a a keycard replacement was slow - you can see that the corners in the rooms and bar are not thorough cleaned and that although it’s a fairly new hotel, it already looks a little run down here and there - in one of two rooms has been smoked before, although it’s a nonsmoking floor - waiter at breakfast argued that the water will cool down when I asked for cold water and he brought hot, instead of bringing cold water when I asked. After further arguing he finally brought a cup of cold water. - hotel cannot issue an invoice or fapiao so you have to go via Ctrip, which is an additional annoying step Positive: - got a WeChat contact who spoke English and was very helpful and asked if I want to change the room with the smoke smell - breakfast is great - elevators are arriving fast - view is great Have not tried the pool or gym.

Very impressive with the front desk services. Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services. We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder. The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines. Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚. A goodbye gift for us as we leaving. We are having a great time staying in the hotel. The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.

This stay experience was simply perfect! From the moment I stepped into the hotel, the concierge department enthusiastically helped me with luggage, smilingly and quickly processed my check-in, providing a seamless and attentive service throughout. Every detail demonstrated the five-star standard. The room was beautifully and elegantly decorated, with soft and comfortable bedding. I had a great night's sleep. The smart devices were fully equipped, allowing me to easily control the lights and curtains. The technology was very impressive. The breakfast options were beyond imagination, featuring both Chinese and Western cuisine. The freshly made fried eggs and special snacks were superb! The gym equipment was brand new, the pool water was clear, and there were professional coaches for guidance. When I was leaving, the staff member, Tomoko, even helped me mail my wallet. This feeling of being valued was truly heartwarming! I highly recommend it to everyone. I will definitely choose this place again next time!

The room facilities are simple and the bedding is comfortable. The indoor sanitation is cleaned, but the balcony is slightly insufficient. Under the natural ecological environment, pay attention to the balcony spider web. The hotel garden design is nice, the hotel is facing the Qiupu River Bailu Bay, the bay view is invincible, the rainy season, the river water presents different colors with the upstream rain. Hotel service, efficient and welcoming front desk, restaurant responsive. During the stay, 2 nights of dinner were solved in the Bailu restaurant. Compared with the surrounding local restaurants, there are more oil and high salt, that is, the characteristics of Anhui cuisine and the flavor of Shitai are retained, which is relatively light and delicious.

Good location not too far from the bus drop off and entrance to the scenic area. Also very close to the bus station for Tiantai. Beds are comfortable. A/C works well. Wi-Fi works well. Staff were helpful. Breakfast buffet is very good with lots of options.

”This place was an absolute gem! The room was spotless and spacious, and the bed was incredibly comfortable. The staff were so welcoming and helpful, always ready with a smile. The breakfast buffet was delicious with a huge variety of options. We had an amazing time and would definitely recommend it.”