The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
Fantastic hotel rooms were great lovely size. Couldn't have wished for a better location within walking distance to centre of Stratford upon Avon close to all theatres would definitely stay here again and have recommended to friends and family
Lovely friendly hotel, room was a good size, warm, they accommodate pets which was why we chose it, free tea and coffee all day, buffet breakfast was a highlight, very much recommend! Staff are incredibly friendly and helpful, nice area, hallway carpets could use a refresh, there is no gym room as advertised as it recently closed, overall excellent place to stay
Easy check in; only a short walk from the train station and the main centre. Next to parks and possible to walk to Warwick along the Avon and canal footpaths. Fantastic breakfast and room has everything you need for a short stay.
Nice helpful staff. Game room was great but poor quality broken bats and equipment were provided.Hotel was generally clean and well maintained. Really nice for families.Lots of free parking. Great breakfast.
Lovely hotel, fresh clean rooms. Very quiet location considering it is close to the main road. Breakfast buffet was good quality and wide selection.
Staff were friendly. Games room added extra fun with the stay.
Wspaniała lokalizacja i piękne miejsca ~ parking był trudny do znalezienia.
Pokój był czysty i uporządkowany, z ładnym łóżkiem stałym, Pogoda była bardzo ciepła, a nawet jeśli w pokoju był wentylator, ciepło było stifling i tak gorące! Tak zwany “air con” był bezużyteczny!
Wnętrze basenu było dobrego rozmiaru, ale było tak niesamowicie gorąco w budynku, trudno było oddychać!! (Otwórz drzwi, aby wpuścić trochę tlenu!)
Wieczorny posiłek był dobry, jak śniadanie następnego ranka.
Dość drogie na średnie pobyt.
Ładny personel.
Bardzo dobry
Oceny: 118
8,4/10
Cena od
101 USD
za noc
Sprawdź dostępność
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8.9/10
Very Good
Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
GGuest UserA beautiful hotel in a gorgeous location, with lovely Italian gardens and very accessible to all places. The Spa facilities were excellent. The breakfast choices were superb and catering for all requirements. The staff were friendly, polite and very helpful. We had an awesome stay. Thank you Welcombe Hotel .
BBingba2020The boss still manages the hotel very hard. Especially interacting with guests, actively understanding customer information, the location is not far from the Birmingham National Convention and Exhibition Center, and there is free parking space for driving, which is more convenient.
The environment is nice, the staff are friendly, and the rooms are spacious. It's a bit far from the town center, but you can walk or take a taxi. It's a great choice and highly recommended; quiet and safe.
GGuest UserPleasantly surprising accommodation. Although the room was small & basic there were some nice touches. Supplied in the room were tea & coffee facilities, 2x bottles of water, hairdryer, iron, spare electric heater and toiletries. The room was clean and the shower was lovely hot water.
Love this beautiful hotel, perfect location opposite the Royal Shakespeare Theatre and easy walking distance from the centre of Stratford upon Avon. Very convenient location, large car park, very helpful staff. Special mention to Peter on Reception for warm welcome and helpfulness. Clean, comfortable with everything you need. Only need to be a bit wary of the varying levels, due to its history and location. Rooms are reached by several sets of stairs and there is no lift other than a platform lift from reception to restaurant (which is also street level).
The hotel is ideally situated for a short trip to Stratford upon Avon. Just a short walk into the centre. The rooms are comfortable and the bed was large. Car parking is easy and plentiful. Not too expensive. On the downside (slightly) there is no lift. But only 2 floors. The staff that we dealt with were friendly and helpful. No issues required resolving. We didn’t use the leisure facilities.
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