4-Star hotele w: West Sumatra, Indonesia

Big hotel. Wifi unstable. Breakfast is good. Location a bit away from the main town.

Check in was smooth but could do with giving more information about the hotel. During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo. I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.

Nice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!

The cleanliness inside room really need to be improved a lot. I got bath towel with stain and visible stain insode the bathroom near the sink. TV was not working and the TV's screen got something on the surface. However, the variety of foods during breakfast buffet was good. My first and last time stayed at this hotel.

Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.

I chose this hotel after reading many reviews from my country. The hotel is beautiful, located on a hill with a stunning view. I especially enjoyed the breakfast, which included Padang-style dishes. However, the hotel is a bit old and has carpeted rooms, which I’m not particularly fond of. Nevertheless, it’s fine as I’m only staying for a night before heading out to explore tomorrow.

Superb! Good bfast with wonderful Merapi mount view. Friendly staffs. Ambiance really Feel like home. Recommended & definately will come back here

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.