4-Star hotele w: North District, Israel

„We loved staying at the Astoria Galilee The place was spotless! Even though it was off season they used a machine to clean the pool, so that the guests whose rooms faced the pool would have a nice view. There is a private parking lot with plenty of room ttyo park. The hotel is located on a quiet street, but is walking distance ftom dozens of eateries. The boardwalk is only a 15 minute walk away. The beds were comfortable, the water pressure in the shower was great! There were plenty of towels, little shampoos, soap dispensers near the sink and in the bathtub. There was an restriction kettle and tea and coffee plus a fridge in each room. We were very comfortable. The place has a family inn feel, the staff care, there is a piano in the lobby, a library corner, a little garden etc. The price was fantastic! We would definitely come again!”

„The hotel is designed beautifully and located in marveless area. Unfortunately , the facilities are closed at 19:00 such as the pool and gym, No extra entertainment in the evenings and not enough lessens are offered such as yoga and more, the rooms are not well cleaned (for example, a lot of dust on the ceiling fan) and the parking area is not well managed (we arrivrd in thr evening, it was very cold and we had to park far and walk far)”

„The staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.”

„The best hotel I’ve ever been privileged enough to stay at this Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.”

„The hotel is of a very high standard Includes all spa services And has one of the highest levels of service we have seen in Israel. However, we were disappointed to discover that the heated pool was actually heated to an inadequate temperature, which meant we didn't get into the pool at all - we expected more than that.”

„I stayed two nights with my wife for the marathon event. The hotel was fine not far from the race The service is fair and the staff are friendly. Our room floor was a bit sticky but the bathroom was clean enough. We missed breakfast due to the race but on the second day (whichis shabbat) the selection of foos is basic and adequate. No fresh pastries bread and espresso on Saturday. All in all we got good value for money.”

„Please be careful when booking hotels in Israel: We booked 2 deluxe double rooms, but only one person’s name was written in each room. I didn’t expect the hotel front desk to say that if there are 2 people staying, you have to pay an extra room rate. Even couples have to do this. We explain that when booking on the Ctrip platform in China, if you write one person’s name in a double room, you can accommodate 2 people, and other countries can also accommodate it. In addition, there is no note on the platform that the double room must write 2 people’s names. The hotel did not accept the explanation at all, saying that this is an Israeli regulation and must be followed. We called Ctrip, and the customer service attitude is very good. We have been trying to communicate with the hotel and help us think of various solutions, but the hotel has a tough attitude. If you want to stay in the room for one more person, you have to pay an additional fee of 1100 yuan. Considering that we checked in late, every day We could offer a discount of 300 yuan for each room, but we refused. When the stalemate persisted, Ctrip suggested that we make up the difference of 1,600 yuan to live in. Afterwards, they negotiated with the third party in charge of hotel reservations abroad, and then helped us apply for a refund of part of the fee. When I returned to Shanghai, I received a message from Ctrip. A total of 900 yuan was refunded, which is equivalent to 350 yuan for each room. Ctrip is still awesome, praise! The room facilities are relatively old, and it is good to have a balcony with a view of the sea, but for those of us who live in late and leave early in the morning, it does not make much sense to upgrade to a sea view room.”

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