4-Star hotele w: North District, Israel

„We loved staying at the Astoria Galilee The place was spotless! Even though it was off season they used a machine to clean the pool, so that the guests whose rooms faced the pool would have a nice view. There is a private parking lot with plenty of room ttyo park. The hotel is located on a quiet street, but is walking distance ftom dozens of eateries. The boardwalk is only a 15 minute walk away. The beds were comfortable, the water pressure in the shower was great! There were plenty of towels, little shampoos, soap dispensers near the sink and in the bathtub. There was an restriction kettle and tea and coffee plus a fridge in each room. We were very comfortable. The place has a family inn feel, the staff care, there is a piano in the lobby, a library corner, a little garden etc. The price was fantastic! We would definitely come again!”

„Please be careful when booking hotels in Israel: We booked 2 deluxe double rooms, but only one person’s name was written in each room. I didn’t expect the hotel front desk to say that if there are 2 people staying, you have to pay an extra room rate. Even couples have to do this. We explain that when booking on the Ctrip platform in China, if you write one person’s name in a double room, you can accommodate 2 people, and other countries can also accommodate it. In addition, there is no note on the platform that the double room must write 2 people’s names. The hotel did not accept the explanation at all, saying that this is an Israeli regulation and must be followed. We called Ctrip, and the customer service attitude is very good. We have been trying to communicate with the hotel and help us think of various solutions, but the hotel has a tough attitude. If you want to stay in the room for one more person, you have to pay an additional fee of 1100 yuan. Considering that we checked in late, every day We could offer a discount of 300 yuan for each room, but we refused. When the stalemate persisted, Ctrip suggested that we make up the difference of 1,600 yuan to live in. Afterwards, they negotiated with the third party in charge of hotel reservations abroad, and then helped us apply for a refund of part of the fee. When I returned to Shanghai, I received a message from Ctrip. A total of 900 yuan was refunded, which is equivalent to 350 yuan for each room. Ctrip is still awesome, praise! The room facilities are relatively old, and it is good to have a balcony with a view of the sea, but for those of us who live in late and leave early in the morning, it does not make much sense to upgrade to a sea view room.”

„The staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.”

„The best hotel I’ve ever been privileged enough to stay at this Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.”

„Hotel looks good from the building appearance but it has issues: 1, they do not provide toothpaste and brush. 2, the refrigerator makes noise each 20 or 30 minutes , when I was sleeping it made me wake up several times. 3, they have vacancy of rooms but arranged me one at the end. I told them to change one for me, they said this room is good cuz it’s close to shelter. However people hiding in shelter talked loudly and I cannot fall into sleep and I asked them to change me another one but they refused.”

„Hotel is one of the nicest hotels in that area Is one of the only three waterfront properties in that area while the Breakfast and food are OK still nothing to compare to the five star hotels in Jerusalem rooms were cleaned daily hotel has a nice pool and spa”

„Open the window to see the night view of Amman, very good! Service was attentive and breakfast was plentiful.”