4-Star hotele w: Liguria, Italy

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

An excellent guesthouse with fantastic service. Communication with the owner via WeChat was superb; they were always available to answer any questions. When I checked out, I accidentally left some belongings behind and was rushing to catch my train. I thought it was too late to retrieve them, but the owner instantly replied, assuring me I could return, and even remotely unlocked the door for me.

This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged. Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area. Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided. Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go. Overall, it is the best hotel i had stayed so far.

A great hotel in San Remo, next to the casino. This is not our first time in San Remo, we have stayed in different hotels, but we like this hotel the most. Very friendly staff, cozy room, comfortable bed with snow-white linen, great breakfasts. I highly recommend this hotel to everyone.

The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.

We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.

We were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it

La struttura si trova in una posizione ottimale, di fronte al Castello. La camera pulita e spaziosa, con vista mare parziale. Colazione nella media con molti prodotti freschi. Andrebbero rinnovati i bagni e l'insonorizzazione tra le camere. Ma per me rimane sempre un ottimo albergo!

Savona business is the first choice, it is already very good in this area, the hotel chain can be trusted, do not step on thunder. The service is very good, the front desk is very nice, there will be a restaurant around 5 pm. Breakfast is also in line with the hotel service level. It is very convenient to print the information and send an email. It is the central area of Savona Port, and there are various restaurants nearby, which is very convenient.

Our stay in this hotel was great with the warm welcome! The professionalism of the staff. Thank you also for the decoration that was done .. it was great. The breakfast very generous. We will return. We recommend this hotel +++