4-Star hotele w: Mugla Province, Türkiye

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

Lugga Boutique Hotel & Beach — A Little Slice of Paradise If you’re looking for the perfect Bodrum escape, look no further than Lugga Boutique Hotel & Beach. From the moment we arrived, everything felt just right. Our room was beautifully appointed — comfortable, stylish, and the kind of space you genuinely don’t want to leave. The balcony made it even better, giving us a lovely spot to wind down at the end of each day. The beach and pool area were simply stunning. Crystal-clear water, sun loungers at the ready, and an atmosphere that strikes the perfect balance between lively and relaxed. We spent most of our days here and never once wanted to be anywhere else. Breakfast deserves a special mention — it was an absolute highlight. Fresh, generous, and lovingly put together every morning. The authentic traditional Turkish tea served at the table was a true delight, and the simit — that gorgeous sesame-crusted bread — became my personal favourite way to start the day. What truly elevates Lugga above other hotels is the people. This is a family-run hotel, and you feel it in every interaction. The warmth here isn’t rehearsed — it’s genuine. The hand-made Turkish coffee offered at reception was an unexpectedly lovely touch, the kind of small gesture that stays with you long after you’ve checked out. We left already talking about coming back. Lugga isn’t just a hotel — it’s an experience. Highly, highly recommend. Lugga精品海滩酒店——人间天堂的一隅 如果您正在寻找完美的博德鲁姆度假胜地，Lugga精品海滩酒店绝对是不二之选。从我们抵达的那一刻起，一切都感觉恰到好处。 我们的房间布置精美——舒适、时尚，让人流连忘返。阳台更是锦上添花，为我们提供了一个在每天傍晚放松身心的绝佳去处。 海滩和泳池区域美得令人窒息。清澈见底的海水、随时可用的躺椅，以及那种介于热闹与恬静之间的完美氛围。我们大部分时间都流连于此，从未想过要去别处。 早餐值得特别一提——它绝对是一大亮点。每天早晨，丰盛而精心准备的早餐令人心旷神怡。餐桌上地道的土耳其茶令人回味无穷，而西咪特——那种撒满芝麻的香脆面包——成了我个人最喜爱的开启新一天的方式。 真正让Lugga超越其他酒店的，是这里的人。这是一家家族经营的酒店，您能在每一次互动中深深感受到这一点。这里的热情不是刻意为之——而是发自内心的真诚。前台提供的手工土耳其咖啡是一份意外的温馨惊喜，这种细小的心意让人在退房后久久难以忘怀。 我们离开时就已经在谈论下次重返。Lugga不仅仅是一家酒店——它是一种体验。强烈推荐。

The hotel is in excellent condition, the room is new, nothing is falling apart. All appliances are in excellent working order, washing machine powder and dishwasher detergent were provided. Air conditioners in each room work perfectly and are quiet. The plumbing is like new, the shower has excellent pressure at any time of day, and there's no shortage of hot water. Our room was on the ground floor with its own small terrace surrounded by greenery, so you can't be seen from the outside. Friendly staff, 24-hour reception. Don't worry if your flight is late; they'll be waiting for you. The hotel's location is excellent: the beach is a leisurely 10-minute walk away, a dolmush stop is nearby, and the city center is 30 minutes away. The Migros supermarket next door is open until 11:00 PM, and across the street is the Makrocenter supermarket (which has a better selection than Migros). The hotel is located on a quiet street, so there's no noise at night. The only downside is that swimming in the pool is prohibited after 8:00 PM, which is strange, as the pool is nice and new with night lighting, so perhaps that's the norm.

Very satisfied with the facilities of the room! The room is also very affordable. The reception staff at the front desk is friendly and enthusiastic, but his English is not very good, but it is not a big problem. The fly in the ointment is that the hot water in the rain is not hot enough, and the bath is a bit cold. The traffic is also convenient. There are many minibuss that pass through the door of the hotel. I have two more times to go directly to the beach, but this is because they are all downhill, and it will be very tiring if you walk up. Overall very satisfied.

4 stars, once, a long time ago! Perfect location, nicely designed, but long past it's prime. The receptionist said he was tired, when I arrived, they only had 9 rooms occupied out of 78, the 2nd weekend of June. Extensive gardens, overgrown, and dotted with broken hotel furniture. Deluxe room, overlooking the garden mess, and the WiFi didn't work. I asked for a kettle, but was told the management doesn't allow.....4 stars? An hour later Sumat ( super guy, trying hard) brought a kettle, but no cup. Cup arrived eventually. No water in the rooms. WiFi still not working, despite Sumats attempts. Then, the AC exploded and dumped 2 litres of water on the bed. Had to wait 40 mins in the bar for a clean room ( and 70 were unoccupied). My 2nd Delux room overlooked the carpentry work and staff area. That evening I realised the light bulbs were not working, except in the bathroom. I gave up, and slept. The following morning I opened the bathroom window, and it came off in my hands, as did the towel rail. It's so sad to see a beautiful hotel fall apart, staff are demoralised, and have lost interest. I escaped, as early as I could, and will not return.

The hotel is a bit tired. We stayed in an apartment, which was quite large and had everything we needed. We could request dishwasher and washing machine supplies at reception, where the lady working there was very nice—a special thank you! But the furniture, plumbing, and spa area are in serious need of renovation. The breakfasts were okay, but nothing special. The location was important to us; there's probably no better hotel nearby. The spa area has a warm pool, which is nice in November because all the other open ones are either very cold or closed. We drove, and there's underground parking. The hotel is okay, but for the money, we've had better in Turkey. Perhaps after the renovations, it will be better, but we're unlikely to return if we ever return to Bodrum.

We had a really lovely stay. The apartment was clean, tidy, and set within a well-secured resort, which made us feel comfortable throughout. It’s in a great location too—just a short walk to everyday essentials like transport links and some nice, affordable places to eat. The resort itself faces the sea, and even though our apartment didn’t have a direct sea view, the beach was literally just across the road. Getting around was very easy without a car since public transport runs regularly and is surprisingly cheap, starting from about 70 pence per trip. The host, Lebrentals, was great to deal with, and Sadik, our main contact, really stood out. He was kind, responsive, and always happy to help—often saying, “just let me know whatever you need,” which we really appreciated. All in all, it was a wonderful experience, and we’d definitely love to come back. It’s a genuinely nice place to stay.

We had a swim-up room in a quiet part of the hotel, and that was the best decision. Having a pool right there with a sea view made our stay truly exceptional. 😍 The property is a three star hotel and it shows some signs of wear and tear (albeit being very clean), but the services, amenities and staff are certainly worth 4 stars. The location is about 10 min from the beach, if you walk at a swift pace, but it’s so much better than any hotel that is close to a very tacky and noisy main street. Note: the beds didn’t have standard linen. They made the beds with a bottom sheet but no top sheet. It was just a bedspread left at the bottom of the bed. That was unusual and not exactly to my liking. We spoke to reception who sent the housekeeping staff over to our room. We asked for sheets but it was clear this is how they made all beds and no top sheet was provided.

The hotel staff are very kind and helpful. The hotel itself is nice. Our only criticism is that we were expecting a buffet breakfast but received a 'serpme' (spread) breakfast instead. Also, having to cross a street to get to the sea is a bit inconvenient. Other than that, it's a good hotel.

I would recommend 1000000☀️❤️, i love breakfast, there are many options, staffs are very friendly, swimming pool and view are amazing. Actually i have never seen clean hotel like this ❤️ and i just walked to beach for 15 minutes and city centre is near too.