4-Star hotele w: Gunma Prefecture, Japan

I chose this hotel because of the brand, having stayed at their Izu property before. The Kusatsu location, however, felt a bit lacking. Also, 'low floor' didn't mean a lower level in the main building, but rather a room in the East Wing instead of the main building. The Ctrip prices were quite erratic! While they did refund me 100 for the price difference, that refund came at the cost of not staying in the main building! The evening buffet was decent, but the steak station was always empty, with only a few pieces on the plate and no fresh ones being brought out after cooking.

We stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu. Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~

Traveling with my best friend, we booked a tatami room with half board (dinner and breakfast included). It had two beds within the tatami setup. The room was compact but very clean, and they provided a basket for each of us with a bath towel and toiletries, which was super convenient for taking to the hot springs. The absolute highlight was the two meals – fresh ingredients like Japanese cuisine and the exquisite presentation of French dishes. Absolutely perfect!

Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!

Excellent Hotel Review Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended

This onsen ryokan in Kusatsu has a public bath and rooms with private hot springs. The add-on wagyu beef set was also of good quality. You can also walk to the nearby sister ryokan to use their public bath.

Overall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards. The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times. It snowed on our second day, which was truly beautiful. I'd love to come back during autumn leaf season if possible.

Best place we have stayed in Gunma. Walking distance to tourist attractions and shuttle around Kusatsu going to the bus station. Restaurants, souvenir shops, and a 7-eleven around Kusatsu. Some restaurants might close early around 8PM. We love the experience of going around Kusatsu with the Yukata and slippers, just be mindful to have extra clothing underneath because it was cold during our stay and the Yukata might still be not enough. Vegetarian breakfast and welcome drinks available and included. They also have a restaurant wherein you can dip your feet while eating, if you like to experience. You also have a private hot tub. Room is spacious and feels elegant. Staffs are helpful and smiles always. Would definitely recommend for future stays.

The hotel is a bit of a drive from Karuizawa JR Station, about 35 minutes, and there's a toll fee. However, the scenery along the way is beautiful. Shiraito Falls is about 10 minutes away. The hotel parking lot is ample and very convenient. The hotel rooms are very spacious and comfortable. The hot springs are both indoor and outdoor, with an orange-brown color and a mild odor. Unfortunately, the outdoor hot springs don't allow for a view of the sky. The breakfast and dinner buffets offer a wide variety of options and are delicious. This hotel has a very resort-like feel and I'd definitely return if I had the chance. Figure 1: Scenery along the way Figure 2: View from the hotel window Figure 3: Nearby attractions (Shiraito Falls)

The food and service in this hotel is absolutely great. We enjoyed onsen. After check out, the host is willing to keep luggage for us and arrange shuttle to skiing resort.The host is very friendly. Thank you.