4-Star hotele w: Saitama Prefecture, Japan

The room was spacious overall with excellent natural light, making for a very comfortable stay. The bedding was soft and clean, ensuring a restful sleep. The staff were friendly and responsive. Breakfast offered a good variety and tasted delicious. The only minor drawback was that the air conditioning was a bit noisy. Overall, it was a great experience and definitely recommended!

This hotel exceeded my expectations. It was very clean, and the service was great. The breakfast was fantastic! The room environment and facilities were also excellent. Most importantly, it's a great value for money. Highly recommended!

Omiya Kagayaki Hotel: An Unexpectedly Great Stay When I decided to visit a friend in Saitama, I spent a long time browsing booking platforms. Omiya Kagayaki Hotel's ratings weren't amazing, and the reviews were mixed. Some mentioned the onsen's hygiene wasn't great, others complained about a cemetery view from their room. After much hesitation, I booked it, swayed by the 'rooftop infinity onsen' and its 'proximity to the station.' It turned out to be the decision I regretted the least during that trip around Tokyo. It was evening when I arrived at Omiya Station. After exiting, I followed navigation for about five minutes and soon spotted the hotel's unassuming yet distinctive building. Downstairs, there was a convenience store and a well-stocked pharmacy. I later realized how incredibly convenient this location was – if I wanted a late-night snack or forgot something, I could just pop downstairs. Check-in was on the 13th floor, unlike most hotels located on the ground floor. As I pushed open the lobby door, the front desk staff looked up and smiled, instantly washing away half my travel fatigue. Check-in was swift, with no long waits or awkward communication barriers. The staff confirmed my booking in fluent English and, as they handed me the room key, pointed towards the elevators and softly mentioned the onsen's operating hours. Their warmth was just right – not overly effusive, but making you feel genuinely attended to. Upon entering the room, my first thought was: 'It's bigger than I expected.' Having stayed in many cramped business hotels in Japan, Omiya Kagayaki's double room, at least, allowed me to lay my suitcase flat on the floor without blocking the way. The bedding was clean and crisp, the pillows just the right firmness. I'm usually sensitive to new beds, but I slept surprisingly soundly both nights. The window insulation was excellent; practically no street noise came in. What surprised me most was the bathroom. A wet/dry separation design isn't common in business hotels, and the shower pressure was so good I wanted to stay in longer. Hot water arrived quickly. Toiletries were comprehensive, not just those token small packages. But what truly made this hotel worth every penny was the rooftop onsen. Soaking in the hot water that evening, looking out at Saitama's night view through the glass, I felt completely re-energized. In the misty air, a local lady next to me started chatting in Japanese, basically saying she comes every week and the water temperature here is 'just right.' I smiled and nodded; though I didn't understand everything, that sense of relaxation was universal. Notably, the onsen was also relatively accommodating to tattooed guests – you just need to cover them with patches, which is quite rare in Japanese hotels. For travelers with tattoos who want to experience a Japanese hot spring, this small detail will likely be remembered for a long time. Breakfast also deserves a special mention. It offered both Japanese and Western options. The scrambled eggs were particularly good – fluffy and moist; I had two servings each day. While the dishes weren't luxurious, they were plentiful and thoughtfully prepared. I highly recommend adding dried tofu to the miso soup! It was more than enough to start the day full. On check-out day, instead of using the self-checkout machine, I went to the front desk. The staff took my room key, smiled, and said, 'Mata okoshi kudasai' (Please come again). I nodded, thinking to myself: 'I will, see you later, bye!' The quality of a hotel sometimes isn't about how luxurious it is, but whether it makes you feel like 'staying here is hassle-free.' Omiya Kagayaki achieved that. The warmth of the front desk, the cleanliness of the room, the peace and relaxation of the onsen, and the convenience of its location – all these elements combine to create a reason to return.

The Good: - The hotel is located right next to the train station. - There is a nearby mall with many food options. - The room size is decent and perfectly functional. I found the bed itself to be quite comfortable. - The soundproofing is reasonable. You get occasional, mild train noises during quieter periods, but it wasn't a major disruption. The Not-So-Good: - The pillow really needs addressing. One pillow was hard, while the other was completely limp and offered almost zero support (it felt practically non-existent). - The in-room refrigerator was completely useless. It didn't get cold at all, so don't expect to keep any drinks or snacks chilled.

I had a wonderful stay at Yuno Yado Wadoh with a friend, the scenery out there is absolutely beautiful, the staff were so helpful and attentive, the food was so delicious! The staff were all so kind and went above and beyond to help with any issues we had. The public onsen and private open air bath was heavenly. There were also some very fun hiking trails within walking distance from the Ryokan. I would highly recommend this Ryokan as a fun get away from the city to really get to see and experience the countryside of Japan while not having to travel so far.

Had a wonderful time here! The staff was super polite and friendly, although be mindful that they don’t speak very much English, so having a translator app on hand was very helpful. The room was spacious, clean, and had all the amenities we needed for a delightful experience. We arrived by train, but the route on foot to the hotel was fairly easy to navigate. The Onsen was the highlight of the place. It was very clean and well maintained. The outdoor bath was incredible. I would definitely come back here if I get the chance to :)

The staff at reception were very welcomming,and Maria at breakfast lounge was a very plesant member of staff. Orikasa in the bar was very attentive while we were there,so please say a big thank you to them, on my behalf. Thank you.

It was a NIGHTMARE! We were given a room on the 11th floor, but starting at around 4 a.m., we kept hearing noises from the floor above, especially what sounded like constant footsteps. It turned out that the restaurant was on the 12th floor. We understand that the staff needed to prepare breakfast early in the morning, but we had specifically requested a quiet room in advance. Unfortunately, despite our request, we were still placed directly below the restaurant and were woken up by the noise.

The front desk service at this hotel was excellent, especially a lady named Kubo. She was incredibly kind and enthusiastic; I really loved her smile and sincerity. The hotel's decor was also very comfortable and stylish. I was satisfied with everything except for one minor issue: the air conditioning in the room was too cold and blew uncomfortably right over the head of the bed. It was my first time in Omiya Station, and I found it to be very lively with everything imaginable right outside the station—drugstores, Don Quijote, Takashimaya. It’s a great place to stay for connecting to many cities, offering excellent value for money!

The location is super convenient; it's a 5-7 minute walk from the station, so it's not a struggle even with luggage. The room is quite spacious, offering a comfortable and non-cramped stay. The bed was a bit soft. The breakfast experience was excellent. You can choose how your eggs are cooked, and the Eggs Benedict I ordered was delicious. They also had smoked salmon and the hotel's special bottled coffee-flavored milk, which was surprisingly good – I drank two bottles! There was also a live rice ball station. Overall, I had a great stay. It's very convenient for getting around and definitely worth recommending.