I spent two nights here for my birthday. Check in was very smooth and easy to understand because there was a very friendly English speaking staff. There’s a family mart across from the hotel. The breakfast buffet had lots of healthy options. You can’t order food from the hotel, though. The room itself was comfortable and clean. I’d stay here again.
Great staffing with great service.
Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking.
Train at this station is not frequent so best to plan ahead.
Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.
Najważniejszą rzeczą, o której należy pamiętać w przypadku hotelu Mark Grand, jest to, że Mapy Google pokazują dwa hotele Mark Grand, z czego jeden jest błędny. Upewnij się, że znajdziesz poprawny adres. Mark Grand to przemianowany i prawdopodobnie ulepszony, ekskluzywny hotel w Saitamie. Znajduje się kilka przystanków pociągiem od Ueno i można tam dotrzeć na kilka sposobów, w zależności od tego, czy jedziesz, powiedzmy, ze Shinjuku, czy z Ueno. Pokoje są nieskazitelnie czyste, wyposażone w ekspres do kawy, nawilżacz powietrza i możliwość sprzątania pokoju w wybrane dni (nie codziennie). Obsługa klienta w hotelu JP, jak zawsze, jest doskonała i chociaż śniadanie w formie bufetu się nie zmienia, wybór jest więcej niż wystarczający, aby zaspokoić podniebienie podczas tygodniowego pobytu. Na drugim piętrze znajduje się kawiarnia Lawson oraz doskonała siłownia, basen i spa (nie jest to onsen). Niestety, centrum sportowe nie jest bezpłatne i trzeba uiścić niewielką opłatę (1200 jenów), ale zdecydowanie warto. Hotel jest niezwykle popularny wśród starszych mieszkańców i warto odwiedzić go w godzinach mniejszego ruchu. W pobliżu znajduje się centrum handlowe Cocoon, w którym nie ma tłumów, a ponieważ hotel znajduje się w centrum biznesowym, można spotkać tam tylko pracowników biurowych, a nie irytujących turystów z Zachodu. Gorąco polecam również Muzeum Kolejnictwa w Saitamie, oddalone zaledwie o dwa przystanki. Jeśli znasz pociągi linii JP i nie przeszkadza Ci krótki dojazd, gorąco polecam ten hotel.
Close to the station.
There are few shops around the station for those who want a dinner without alcohol.
The room is large and the building is clean.
Amenities other than toothbrushes are paid.
It is a hotel that can spend very comfortable. I would like to use it if I have another chance.
This hotel is close to the Omiya JR as well as the shopping mall. You may consider this hotel if you’re going to Spa Herbs for onsen because the shuttle bus station is located right in front of the entrance of the hotel. Overall this hotel is a satisfactory one.
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8.8/10
Very Good
JJake TongThe hotel is beautiful. The environment is quiet and peaceful. Staffs are attentive and friendly. It is very clean and spacious. with around 10 mins walk to Saitama shintoshin station. it connected to shopping center, supermarket and movie theater. Great choice if you are looking for staying away from the loud and busy city.
VVebiAmazing hotel, services, and food.
The hotel is having all amenities needed.
They also provide public laundry machine and ice machines.
Public bath also great, 24hr services.
Breakfast is simple, complete, and delicious.
Deffinetly will back here again.
SShibeiliThe hotel is quite new and very clean. It's close to the station, making transportation very convenient. A friend on the 9th floor mentioned that the bathroom floor was a bit sloped, and they weren't sure why. It's worth noting that the hotel doesn't have its own parking. Overnight parking at the neighboring mall's underground lot costs over 5000 JPY, so I wouldn't recommend staying here if you're driving.
嵐嵐月ちゃんWe used our navigation system, but as the road is heavily traveled by trucks, the entrance can be difficult to see behind a large vehicle, so it may be difficult for first-time visitors to find. In fact, we ended up driving right past it. Since we had contacted them in advance, my mother, who has trouble walking, was able to borrow a wheelchair straight away. For dinner, we enjoyed a leisurely meal made with local ingredients in a private room. It was delicious. The inn staff were all very kind.
The large public bath is closed during cleaning hours and cannot be used late at night (11pm-12am). However, our room had an open-air bath, so we were able to bathe whenever we wanted.
I've been to many hot springs, but the soft, comfortable feeling when I soak in the water is what makes Chichibu's hot springs my favorite.
AAnonymous UserThe hotel is located very close to the train station, which makes it convenient for travelers. Right in front of the hotel is a Matsuya, and at night the area comes alive with plenty of izakaya options nearby.
Parking is available, but it’s not underground—it’s situated beside the hotel. One thing to note is that the hotel does not have a public bathroom outside of the rooms. The facilities overall feel rather dated, so if you are particular about modern amenities, this might be something to keep in mind.
GGuest UserIt's just a 10-minute walk from Omiya Station, entirely accessible via a pedestrian bridge. What a pleasant surprise to find there's even a direct connection to Sonic City Hall for concerts! During check-in, I was delighted to meet a Chinese-speaking staff member. The room was immaculately clean, and the view from the window was fantastic! The 12 PM check-out time was incredibly convenient for us late-risers. Overall, it was a very enjoyable stay, and we'll definitely be back next year!
AAnonymous UserThe hotel is a five-minute walk from Omiya Station, which is a major plus as it's very close to the subway. There are also frequent trains to the city center, and plenty of dining, entertainment, and shopping options nearby, including a beautiful large park! The service was truly outstanding. I asked the front desk for local food recommendations, and they quickly printed out a food map for me. There were quite a few tour groups staying there, but my room was spacious and comfortable, and being on a high floor offered beautiful views. If you need cleaning, you just need to let the front desk know in advance. On the downside, it's quite a distance from central Tokyo, requiring multiple transfers, so you need to pay attention to your directions. Also, there's a cemetery nearby, and you can see it from the room if you open the window. Something to consider if that bothers you.
LlidachouThis hotel was a fantastic find! The large public bath on the second floor was super convenient, making it unnecessary to shower in the room and keeping the room dry. A 14.8 sqm room was perfectly adequate for one person. All rooms face south, so the futons get sun exposure daily, and you can open the windows for ventilation, which is a big plus. The mini-fridge has an on/off switch, so you can turn it off to reduce noise and energy consumption if you don't need it. The room was brand new and odor-free. If you don't leave your room before 10 AM, they won't clean it that day, but you can leave your trash bin outside your door for staff to empty. No water is provided in the room, but there's a Lawson and 7-Eleven within 10 meters downstairs. On the first floor, you can self-service toiletries, tea bags, and ice cream bars. Electric bicycles are available for rent at the entrance. Getting to Tokyo and Shinjuku is easy, but make sure to take the rapid or limited express trains on the subway, as the local trains that stop at every station can be a bit of a drag. For 390, the room rate includes breakfast and two hot spring baths a day. It's less than a 10-minute walk from Omiya Station. The east exit has Takashimaya, while the west exit has Sogo and 0101 (with a large Montbell on the first floor where you can get tax refunds). There are also plenty of dining options nearby. Windsor Racket is about 10 meters to the left in front of the hotel, though they don't have many new arrivals. Inside the station, you'll find Lumine and Lumine 2, which includes Beams. Isomaru Suisan is just 50 meters outside the west exit of the station. Omiya is also a Shinkansen station, making it very convenient to go north to Karuizawa. It only took about an hour from the hotel to the Karuizawa Outlet. The station itself is huge and often sells delicious and reasonably priced local strawberries, tomatoes, and apples. There's also a branch of the famous Sembikiya strawberry cream sandwich shop inside the station. The hotel's breakfast was incredibly rich and satisfying, mainly Japanese-style with plenty of soups and dishes. The value for money is exceptional. They also offer unlimited free takeaway coffee every day. I feel like this is the most cost-effective hotel I've stayed at in Japan. Staying for a full week costs about the same as one night in the city. It's an absolute steal!
GGuest UserIt was GW, but I was able to spend a leisurely time in the room meal at all 10 rooms. From the massage machine to the free beer in the refrigerator, the drink bar, the ice candy, and the cleaning oil in the room, I felt the hospitality here and there.
Unfortunately, the phone for the reservation for the transfer to and from was not connected many times. I walked because it was not a distance that I couldn't walk from the station in the middle of Yozan Park, but it was a light mountain climb with a good road! (As a result, it is a good memory) There are no shops or convenience stores nearby, but I was happy because I was able to drink milk that I wanted to drink for breakfast at the drink bar. On the way back, I was happy to have a taxi called and even a souvenir was prepared. Recommended for an inn when you want to relax. Both dinner and breakfast were delicious with many items.
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