4-Star hotele w: Kagoshima Prefecture, Japan

Despite the rainy weather everyone seemed really friendly and easy going. The staff took great care of our needs and was really attentive. Even though we dont speak Japanese, communication was possible. Some people of the staff also spoke English. The room and amenities were great and clean.

This hotel boasts a perfect location, directly opposite JR Kagoshima-Chuo Station, and is conveniently connected to the station and bus terminal via an underground passage. This makes it incredibly easy to access the Shinkansen, city trams, and airport buses. What's even better is that the hotel lobby and some guest rooms offer breathtaking views, allowing you to take in the magnificent Sakurajima volcano and the dazzling city night lights. As mentioned in other reviews, the rooms are spotless and well-equipped, truly embodying the consistent cleanliness and thoughtful design characteristic of Japanese hotels. Enjoying the breakfast buffet in the morning, featuring dishes prepared with local Kagoshima ingredients, was a highlight. In particular, getting to savor the traditional and delicious 'chicken rice' made with rich chicken broth was a fantastic way to energize for the day's adventures. From check-in to check-out, the hotel staff consistently displayed professional and warm hospitality, making the entire stay incredibly comfortable and relaxing. Even as just a stop along my journey, it provided a level of comfort and convenience that far exceeded my expectations.

Next to Maruo Onsen Station, you can see Sakurajima if the weather is good. The hot spring is a sulfur spring, which is very beautiful in white and blue. There is also a hot spring steam sauna. The only bad thing is that the buffet has a lot of varieties but the taste is quite average. However, for a price of just over 600 yuan for one night and two meals, it is perfect.

Extremely satisfied! The location is super central and convenient for getting around. The view from the hotel window was a complete surprise – absolutely stunning. The congee for breakfast was particularly delicious 😋 - fantastic! The hotel's hygiene and facilities are absolutely impeccable.

It took a long time to choose a hotel in Ibusuki, and there were very few pictures and information about Xiu Sui En. However, after seeing netizens commenting that its kaiseki cuisine is its specialty, as foodies, we decided to book this hotel with the mentality of giving it a try, and the result! Really like it! Service: Regarding the service, it is really a detail that only traditional Japanese hotels have. After we checked in, a pair of waiters came to pick us up and take us to the hot spring (private hot spring only costs about 100 yuan) and take us there. The restaurant (you must try the food, it is exquisite and delicious), the most surprising thing is that my slippers (fur slippers) were scorched and wet by the rain when I entered the door. I even jokingly asked my husband if they would see that my shoes were wet. Then help me dry it, otherwise I will have to wear wet shoes again the next day and end up going out the next morning! It was really dried (because one of them got smaller and shrunk hahaha, so it was definitely dried), and when we asked for any service, they would not ask us which room we were in, their waiters would remember us and serve us directly. We have arranged everything. Having said so much, we still have to experience it ourselves, haha.

The furniture is a bit dated and worn out but it has a million dollar view of Sakurajima. I had planned to stay only for one night on my way elsewhere but after seeing the view from my balcony, I immediately booked another night and the next day, the staff were very accommodating to allow me to stay in the same room without checking out and checking back in later. Would totally recommend this hotel to anyone.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.

The facilities are complete, and the front desk is on the third floor. The location is great, very close to the Planetarium business district. There's a large Don Quijote right across the street from the hotel. It's about a 10-15 minute walk from the station, so not too far. The service is excellent and the staff are very friendly. Coming from Fukuoka to Kagoshima, I felt the rooms here were quite affordable! 😂

This was my first trip to Kagoshima, Kyushu, and your hotel's setting was absolutely stunning, offering distant views of Sakurajima volcano. The hot springs within the hotel also have excellent water quality, especially the open-air bath where you can gaze at Sakurajima. If the weather is good, you can even catch the sunrise around 5:30 AM, truly experiencing the majestic power of nature! The hotel's buffet breakfast lived up to its reputation and was definitely worth the price! Plus, there's a free shuttle bus service daily from Kagoshima-Chuo Station to the hotel. All in all, it's a high-quality hotel well worth staying at for anyone visiting Kagoshima.

I stayed 5 nights in Kagoshima for a leisurely trip. The hotel has 12 floors with 4 rooms per floor and 2 elevators. There was only one staff member at the front desk, but they were very friendly. Check-in and check-out were done via a self-service machine. Rooms don't have keys; instead, you get a 4-digit passcode. **Pros:** The rooms are spacious, perfect for families, and some even have bunk beds. Each room comes with a kitchen and a washer-dryer combo, which was super convenient as I cooked dinner three times. The hotel is located between Kagoshima-Chuo Station and the Tenmonkan shopping district. Both are about 900 meters away, and since Kagoshima city center isn't that big, you can easily walk around the commercial areas. **Cons:** As many have mentioned, the breakfast isn't great. There are only five simple options. In Japan, if you don't eat breakfast at the hotel, it can be quite challenging and time-consuming to find something outside.