4-Star hotele w: Yamanashi Prefecture, Japan

Pros: 1. The room was huge! 2. You get a full view of Mount Fuji right from the balcony window. 3. The staff were super friendly, and they even had Chinese-speaking staff members. 4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak. 5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too. 6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station. I'll definitely stay here again next time I visit Mount Fuji!

I booked this hotel because the promotion made it seem luxurious, but the surroundings feel odd, almost like all the trees have been removed by purpose, littered with dry leaves and fallen branches. It feels dirty and poorly cared for. I was expecting a neatly landscaped area with grass and trees, but instead, the outside feels like a barren, lifeless space. That said, the inside of the room looks very good. The accommodation consists of two separate large caravan‑style rooms. They are not very spacious, but they are sufficient for a family of four. One of the rooms has slightly less living space because it includes a larger bathroom, with a full‑size bathtub. This is something you rarely find in Tokyo, where most bathtubs are quite small, so this was a pleasant surprise. Unfortunately, we struggled with the bathtub controls as it was written in Japanese, we couldn't use it after all. Also, the heating system are all labeled in Japanese, and there were no clear instructions in English. As a result, we didn’t figure out how to use the heating until the second night. We stayed for two nights in total. There is an outdoor spa area, which is interesting and enjoyable. We used it and found it quite good, although it is small. It works best for two people, three is a tight squeeze, and four would be uncomfortable. The sauna is decent and operates daily. Breakfast is served at set times rather than as a buffet, likely because the hotel only has 14 rooms. Guests must choose a time slot, such as 7:00, 7:30, 8:00, 8:30. We chose 8:30. Breakfast is a set menu rather than self‑service. Each morning includes a starter, a main dish, and some small item to finish, well enough for us. The first day was Japanese‑style, with a rice‑based dish. The second day was Western‑style, with a sandwich as the main course and fried eggs with pork belly. The food tasted good, but we would have appreciated more water. We did not ask for refills, as staff left the area after serving. Finding the hotel is a bit difficult. The entrance sign is blocked by a car park sign, making it very easy to miss. You need to drive very slowly, or you will pass it without realising it. We spent several minutes searching before realising this was the place. Be prepared to see a car park with two signs, where one directly blocks the hotel’s entrance sign.

The hotel service was excellent and the facilities were comprehensive. The breakfast quality was high. Although there are trees in front of the hotel, blocking the view of Mount Fuji from the room, you can walk to Oishi Park in less than ten minutes to see it. Transportation is also quite convenient, and the room is very spacious. The only downside might be a few small insects.

Hotel Mt Fuji has the best views of Lake Yamanaka and Mt Fuji. It is located high up on a hill and looks down over the lake. Shuttle bus service to and from Yamamakako iriguchi was excellent. The staff in 7 eleven kindly called for me to be picked up on arrival and again on the second day of my stay. The breakfast was the best in the past 2  weeks of my trip. Japanese breakfast is so delicious. The omelette chef was such a perfectionist and each was made perfectly. Staff were particularly helpful and the public baths , there are 2 different locations ,are excellent, both very different. The hotel itself is very old and dated and could do with a renovation. However saying that, the room was very spacious and comfortable. I loved being able to open the window which had an insect screen and have fresh air. The only thing I did not like is that you could not wear your yukata to breakfast. No big deal really. I would highly recommend Hotel Mt Fuji.

Overall, the stay was good and everything met expectations. The room and facilities were comfortable, and the experience was generally pleasant. The only point to note is that the check-in and check-out times need to strictly follow the hotel’s schedule, unlike some hotels that offer 24-hour flexibility. This may require some planning when arranging travel. Other than that, everything was great and I had an enjoyable stay. I would still consider staying here again in the future.

Our stay at this hotel in Yamanakako was absolutely wonderful. The location is stunning, surrounded by beautiful scenery and such a peaceful atmosphere. Everything was spotless and very well maintained. We stayed in a Japanese-style room, and it exceeded all of our highest expectations — spacious, comfortable, authentic, and truly special. The breakfast was delicious and incredibly generous. There was so much food that it was difficult to finish everything! The grounds around the hotel are also beautifully arranged and cared for, creating a very relaxing environment. We also had dinner there, which was excellent and offered at a very reasonable price. Yamanakako itself is much calmer and more peaceful than Kawaguchiko, so for us it was definitely the better choice. We highly recommend both the area and this hotel to anyone looking for a more relaxing stay near Mount Fuji. The only possible downside for some travelers might be the limited transportation options, but for us it was not a problem at all. There is a bus that circles the lake, and we easily reached Oshino, Fujiyoshida, and Kawaguchiko. In the evenings the town becomes wonderfully quiet, which was actually a huge advantage. After busy days in Tokyo, the silence and calmness here felt deeply relaxing. The hotel staff were exceptionally kind and helpful. We would especially like to thank them because my husband accidentally left his insulin medication in the refrigerator in our room. We did not even realize it was missing. After finding it during cleaning, the staff contacted us immediately and literally drove to the bus stop just five minutes before our bus to Mishima arrived to hand us the medication personally. We were truly touched by their kindness and care. This level of hospitality is rare and unforgettable. We wholeheartedly recommend this hotel and would gladly stay here again.

The overall environment is good, and you can get a perfect view of Mount Fuji. The rooms have self-catering facilities, making them suitable for families or larger groups. There's a hot spring bath, but there's an additional charge to use it. The staff speaks English, which is very convenient for foreign tourists.

On the way to the hotel, I saw Mount Fuji shrouded in clouds, and at Lake Kawaguchiko, I experienced my first ever fireworks festival and stayed at a hot spring hotel. The front desk at Hotel Regina had polite and friendly Chinese-speaking staff, as well as convenient and timely shuttle services to and from the station. The room was spacious and bright, and I could even gaze at Mount Fuji from the balcony. The hot spring water was warm and silky smooth, making my first visit comfortable and enjoyable. Plus, the hotel's souvenir shop on the first floor was a lifesaver, allowing me to pick up gifts even when I was rushing back. It was a novel and delightful stay, rejuvenating both my body and mind, and allowing me to truly enjoy the moment.

A lovely ryokan located about 8 minutes drive from Kawaguchiko station. The ryokan provide shuttle bus during check in, to call upon arrival (I called via trip.com internet call) and wait at platform number 10 for pick up. They also provide free shuttle bus service to oishi park (schedule would be informed during checkingin), and free pick up from Kawaguchiko station everyday during our stay. The staff were helpful and friendly English and mandarin speaking staff are available. The service was great, as this was my first time staying in a Japanese ryokan, so I wasn't sure if every ryokan provide the same service that there is a staff led us to our room and explained the amenities to us during checking in. The breakfast and dinner was superb! We were so amazed by the breakfast and dinner everyday. The room is equipped with fridge, ice water in jug, complimentary drinks and cookies, private shower, towels, hair dryer and outdoor slipper. You can wear yukata that was provided to move around the hotel. The room window and restaurant is facing directly at lake Kawaguchiko, unfortunately it was cloudy during my stay and we couldn't catch any fujisan view. There are indoor and outdoor onsen, with the outdoor onsen offering a Mount Fuji view. Changing room has locker but make sure u bring your room towel to the onsen. And like the other onsen in Japan, facial cleanser, hair shampoo, conditioner and body wash are available. The changing room is also equipped with facial cleanser, moisturiser, body lotion, hairdryer, and comb.

The room was super spacious and clean! It had a townhouse-style layout 🏡. We stayed in the innermost room, which was very new. We used the private hot spring twice a day – it was truly amazing, with constant temperature. There's also a small garden seating area behind the room, offering a fantastic view of Mount Fuji 🗻. It's a 10-minute walk from Kawaguchiko Station to the hotel. If you buy a bus ticket at the station, there's a road near the parking lot where the railway is. Taking that road is much shorter, closer than the route via Lawson, and you can get there in about 6 minutes. If there wasn't a building blocking the view in front of our room, we'd have a panoramic view of Mount Fuji. As it was, when we pulled back the curtains, we could see the top of Mount Fuji, haha!